Customer Ratings & Reviews
- Model:
- JVM3162DJWW
- SKU:
- 4916912
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the product's strong overall performance, ease of use, and competitive price. Many also value its convenient size, simple installation, and low noise level, along with its functional design. However, some customers have noted issues with the door, particularly scratches, and difficulties with the control panel, display, and keypad.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Control panel
Dark control panel
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the control panel.I bought the black and the control panel doesn’t light up and is hard to read.Other than that it works ok.
No, I would not recommend this to a friend Great but..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a similar one manufactured in 2004 from GE. I had it in our house for 10 plus years. After a couple of weeks, I honestly miss the old one. It felt robust, you throw the door it take the beating and is just fine. This one, says stainless steel, it feels so flimsy. It feels like plastic painted with a steel coating. I cannot find my older model since its discontinued. The new one's are just old machines with cheap parts. That's my opinion. I don't think this will last 10 years unless we tone down our behavior with it. This is not something I can easily return and replace. It's a pain to replace such a thing. If someone is buying it, then i would suggest looking at it in person and then make the decision. Why 3 stars.. it works without any problem. so cannot deny that.
No, I would not recommend this to a friendPopcorn
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! Weighs the popcorn on its own !!! The light setting are nice !! Sleek frame very modern looking
I would recommend this to a friendGood value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far..Just concerned about others having issues with blown fuses down the line.
I would recommend this to a friend- Pros mentioned:Ease of use
Weak Exhaust
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Negative: Poor suction power Positive: Heats quickly, under lights are strong, solid and very easy to use based on the numerical cooking menu
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi,
We appreciate you giving us your review of this microwave. We're happy to know that controls are easy and it heats well! The over-the-range microwave vent system should properly remove most heat, steam, and smoke from the cooktop. If boiling or simmering for long periods of time on the front burners, the vent will not always be capable of capturing all of the excess steam. It may be necessary to use the back burners in this case.
The tissue test below can be used to check proper draw of the vent:
Turn the vent fan on HIGH and hold a tissue or paper towel under the vent area. The suction should hold the tissue or paper towel in place. The draw is equal on both sides. It is normal to have some air blowing out of the top grill.
If the unit does not hold the tissue or paper towel:
Check for proper installation of the fan ductwork. Refer to the installation instructions for complete instructions.
If your microwave is vented internally we recommend replacing the charcoal filter every 6-12 months depending on usage. If the vent is installed properly and is still not drawing, contact service. You can schedule an appointment by calling 1-800-432-2737. Thanks for your support. Mike@GEA
no
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item met all requirements of operation, Mounting bolts were in a different position of model replaced.
I would recommend this to a friendGE Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oven gets hot when cooking range is own. My previous GE microwave was not getting hot when cooking range was own.
No, I would not recommend this to a friendGreat microwave!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fulfilled all my requirements. It replaced a GE microwave which had worn out after 8 year.
I would recommend this to a friendDecent if you actually get the mounting plate!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave itself is decent, but getting to the point where you can actually mount it is a chore. Purchased one microwave that didn't have the mounting plate included. I exchanged the microwave for another one of the exact same model, got the microwave home... and still no mounting plate!!! Best Buy customer service was no help at all. I was disconnected from customer service three times (because you can't talk to someone at an actual store location unless you physically go there), and when I finally did get ahold of someone I was told that I could exchange it for a SECOND TIME or call GE customer service. GE was much more helpful and sent me the missing mounting plate. If I wasn't in need of a microwave quickly, I would have returned it to Best Buy again and shopped elsewhere. Super unhelpful.
No, I would not recommend this to a friendNice and sturdy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and easy to use, liked the light and the turntable inside the microwave that you can turn off or on the swivel with one button.
I would recommend this to a friendWorked well for years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this microwave for the past 6 years in my new kitchen. It worked great. It did only last 6 years, however. I thought it would last a little longer. I am buying a new one, however.
I would recommend this to a friendGE Install And REview
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit and amazing installation kit. Took a bit long to install but again easy to use and fits like a glove.
I would recommend this to a friendReplaced 11yr old microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace our 11 yr. old Sears microwave. This one was the only white otr in the city. It is ok, but not as well made as the one it replaced.
I would recommend this to a friendGlitchy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turntable stopped working the second day (and yes we tried the "turntable" button numerous times to no avail). Microwave would stay on after pushing the "off/cancel" button. Door feels clunky to open and close (loud). To get it fixed we either have to uninstall the entire thing and take it to a GE Service center or pay for a tech to come out. We have owned it for two weeks and are very regretful!
No, I would not recommend this to a friendREPEAT CUSTOMER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SO FAR SO GOOD ONLY TIME WILL TELL I HAD ONE LIKE THIS FOR 20 YEARS NO PROBLEM THAT WAS 20 YEARS AGO WORKMANSHIP TODAY THERE IS A LOT TO BE DESIRED
I would recommend this to a friendGood Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Install and replaced perfectly my Kitchenaid microwave.
I would recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great love it cooks real good and fast best micwave i ever found
I would recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New microwave to replace older Samsung one under cabinet
I would recommend this to a friendGood replacement for RV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, easy install, good replacement for original RV microwave.
I would recommend this to a friendmicrowave replacement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect replacement for broken 22 year old oven. Installed myself.
I would recommend this to a friend