Customer Ratings & Reviews

Works great! Love the light under the microwave and minute controls

Ours died in less than 3 years. It was such a pain in the butt to install that I think I'm just going brand new one of the same model just to ease installation. I wouldn't recommend buying a new one, but reading the reviews of other brands, it seems that pretty much they all seem to be about the same: they don't last like the microwaves we had growing up.

We like everything about this microwave except that after only 11 months from purchase the control display started flickering and had to be replaced under warranty. Then after 11 more months the same replacement part failed and started doing the same thing. I called GE Cares and was told that there was no warranty on the replacement part and we would have to pay the parts and labor which would be well over 200$! At this point we’ll just keep using the microwave until the display panel no longer works, then buy another brand’s microwave.

Functionally I find this to be a very good product. However, the unit's design does not match the advertising or owner's manual: 1) The display is NOT green as depicted but rather a very bright white. 2) it does not have TWO stovetop lights, just ONE. 3) Stove top light is NOT INCANDESCENT, but rather a blade-base lamp. 4) It has TWO stove top vents rather than one. I find the fan to be fairly quiet and the heating times are shorter than my old unit.....containers also get hotter. Popcorn button pops nearly all kernels without burning. Buttons could be differentiated better like my old unit was. I was able to better match the unit's display color to my range by inserting a piece of transparent green plastic between the control panel and the numeric display on the main circuit board. Used a piece of food storage container lid cut to fit the recess on inside of control panel.

Replaced my old one that stopped working. I love everything about this except it's a bit louder than my previous one.

I needed to replace a more sophisticated GE Profile microwave, but knew that I only really use the basics. Has more than enough functions and looks great. Was also very pleased with the Best Buy online shopping experience, delivery and installation.

Purchased this microwave at BestBuy approximately 14 months ago. My first impression after removing it from the box was that is was very flimsy construction and remarked to my wife that I expected the door would break off its hinges in 2 years. I will never find out if I am right because after 14 months the unit is tripping the circuit breaker every time we try to use it. And for the GE apologists who may be reading this: 1. Yes it is on its own circuit 2. Yes it the circuit is the appropriate amperage

Pretty much the same as the black one it replaced. Had to make minor modifications to install.

Works great, hanging above the stove is a huge space saver

Love the look and it meets what was needed in my kitchen . I needed to update

Perfectly fit same model as the original 23 years later!!! And much lighter!!!

We've been using this model for years. We had a 2016 that just died on us. 7 years of fantastic service.

Good microwave, warm things good. I hope stays like that.

Everything appears to work fine. It was white so it matched the kitchen.

Excellent Product would recommend to a friend no complaints

Purchased this microwave and a dishwasher. Since I am still a Total Tech member, the installation was included at no extra cost. I assumed someone from the Geek Squad would do the installation of both appliances. Instead a third party installer did the work. I was not impressed. They were in a hurry to get job completed and made some mistakes. Also, the old dishwasher was hardwired (no electrical plug). I asked him to hardwire the new one and he said that was "not allowed". So he charged me $150 (cash) to install a plug. I later read the GE installation instructions and it describes how to hardwire the dishwasher. So I feel I got fleeced by this guy. I expected more from Best Buy.

Looks good, works well, but a lot louder than I would have expected.

Best buy everything we need. We can find best prices and offers

We had to replace ours that was purchased March 2018. While using, it flipped our circuit breaker...NOT GOOD! That's why I gave this unit an "Average" rating. I feel that a microwave should last more than 2 years used in a home setting. We really liked this model and the price was good, however this time I included an 5 year extended warranty thru Best Buy at only $60.00 and since I've been a "Total Tech Service" member for 3 years, I'M COVERED!!!!

It’s good working great.loved the new microwave. Popcorn option is really good.