Customer Ratings & Reviews

Great basic microwave and looks nice over the stove.

Excellent product. Very pleased with this microwave.

Works great as described. Wish it had more options as far as auto reheating.

Matches the GE oven…rattles a little the first 30 sec. We had it installed too.

Works great and the pricing was reasonable. Would recommend.

The cheap plastic door handle broke after about a year and a half. Contacted GE online (below) to order new one. They wanted $168.75, plus shipping. They later offered me a discount of $138. Then called a manager at GE, who spoke 10 words for every one word I spoke and then she was upset at me because I was interrupting her speak. She told me the price included genuine GE parts. When I said the original was cheap plastic, she hung up on me. Please save yourself a headache, DON'T BUY GE!!! George: need the door handle for a jvm3160rf3ss ge microwave George: Still there? Tieraney: I can give you the price if that is what you need . George: Let's start there. Tieraney: $168.75 is the price plus shipping and handling . George: I can buy the whole brand new microwave at Best Buy for $179.99 George: Please look up that price and try again. Just the silver handle Tieraney: That is the price

I had the same type for 10 years. Purchased another

Wish it had two lights over cooktop. Not s high quality as my previous microwave, which was GE and looked the same. Not as many functions as our previous model.. But price was right.

Great microwave and not too hard to install. Very easy to use.

Works great so far. Looks great. Love it! Delivery was great

I replaced an apparently identical unit with this one. Mounting bracket looks the same except 2 of the tabs are 1/4 inch wider. A quarter inch. Ok, no big deal I'll just swap out the bracket, but guess what? The holes don't match up with the old one, by about 1/4 inch. So down to the workshop for the right size drill bit for the lag bolts. Ok, let's pop this baby up there, and .... the top screw holes don't match the old ones by an inch. One inch. Had to drill another hole in the cabinet floor an inch away from the old one. There is absolutely no reason for these minor dimensional changes. Why redesign a perfectly good bracket?? I guess summer interns need something to do... Was going to give three stars, but then I cut my hand on a sharp edge on that spiffy new bracket.

Just what we were looking for and a perfect match for our other kitchen appliances.

Nice microwave runs quiet heats food well. Would buy again

This microwave has a ton of room inside. The cooking features are great for fast cooking

Very nice features just a bit too loud. Reasonable quality

This microwave works great and takes some practice to use. However! Note: The keypad does NOT have a light behind the pad. Therefore you can NOT use it at night WITHOUT turning on the kitchen lights. Had i had known this! I would not have purchased the item. As you know , products on the showroom are not plugged in and unless asked, the salespeople will not know anything different. Upon discussion with customer service, I was advised i should have NOT purchased a "low end" product. Wonderful reassurance wouldn't you say?

Product worked as designed, looks great, perfect style for the new kitchen.

So far it’s a good microwave and I haven’t had any issues .

The mounting system on this model is extremely flawed and dangerous. The nuts within the head of this unit are on a movable hinge. The contraption will detach and fall in the unit during installation while inserting the bolts.These should have a fixed female unit like the older model that preceeded this one. While installing two of these microwaves, one of these hinges have came off. I don't want to continue making trips to Best Buy returning as this will probably happen a third time. GE should really consider discontinuing these fasteners and go to a more stable and fixed connection. Currently my microwave is only secured by one bolt as the hinge has fallen inside where it remains. Hopefully the technician can recity this issue within warranty. I would not recommend this unit.

Design and ease of use are great but it stopped working after 28 months.