Customer Ratings & Reviews

I liked this microwave. However the handle broke off. And for the replacement parts ( handle and two brackets ) it is well over the purchase price. I will have to look for a different brand.

Efficient nice looking product. Easy to clean cooks evenly

Gave 2 star because i like how looks and performance. The Durability is not good. 2 months later the turning table is making noise.I check to see if there was anything but its clean.

Would not buy again! Door often gets stuck, whereas you must slam the door for it to work properly.

Started blowing fuses after 18 mos; replaced fuses but it’s a known issue with the door plate. Was fine while it worked but certainly not nearly long enough—shouldn’t need to do any repairs on a new appliance product so soon.

This model used to be nicer. The handle is not as sturdy as it used to be. I hope it lasts longer than 2 years.

Bought two of these units - one in 2017 and in 2019. Liked the actual units but I had to get rid of both of them as they started blowing the circuit breaker after a while (tried 2 separate dedicated circuits). The manufacturer was good enough to replace the first one even though the warranty had expired. Hopefully they have fixed whatever the problem is, but I can't recommend this unit.

It worked great for 5 years and then just started popping an internal fuse every other week that cost $10 to replace. After happening twice I had to get rid of this. It seems to be a very common problem.

Generally happy with this microwave. I just hope it lasts longer than the identical model that started tripping my circuit breaker after 7 years.

I purchased an open-box model. Unfortunately, the door did not function properly. It was difficult to open and I was afraid I was going to break it. When fully open, the plastic interior trim piece was actually pulling away from the inside of the door near the top hinge. I fault Best Buy more than GE on this, as the open-box model was marked as being in excellent condition; clearly it was not. This one is being returned and I ordered a new one already. I hope I have better luck with the new one.

We love this microwave it just does not last. Glad we purchase the extra insurance for it and Best Buy ALWAYS honors it!!!

GE Microwave is defective!!! It does not heat. The fan works but it doesn't cook or heat or How can you fix it? Please respond ASAP

the microwave itself works (it heats) but it only lasted 15 months after purchasing before the LED display started to glitch. Stop making products that don't last. It's wasteful. It will get to a point where you can't read the time or you won't be able to know how much time is left on the timer... or won't be able to read what numbers you just punched in.

This microwave looks great and is very stylish as well.

Lasted just over a year and started throwing the breaker just as others have stated in their review. Now it's popping the 20 amp fuse inside the microwave which is not easy at all to replace since you have to unmount the whole microwave to remove the cover. This is the second GE I've had to replace in the last 5 years. It also scratches very easy. After the initial installation I scratched the glass with a microfiber cloth just simply removing my fingerprints. It's been in a little over a year (outside of warranty of course) and the plastic over the touch controls is all scratched up. I only bought this unit because it was the newer version of the unit I was replacing and I thought it would mount up to the same holes.....NOPE. more holes drilled in my cabinets and backsplash. I wish I would've returned it when I saw how easily it scratched the first night I had it in. If I hadn't just finished installing it , it would've been returned. Now a year later it's useless. So I'm off to buy another brand, and drill more holes in my cabinets and backsplash. Hopefully the next choice will last at least two years.

Purchased the same one we purchased 10 years ago. Much cheaper made

I just bought a newer version of this microwave because it was recommended by Consumer Report. I had an older version from 2006 of this model which I was satisfied with. This microwave's vents are in the back of the unit and the sucton is very poor and will not draw steam or smoke if you are sauteeing. Had to call GE, they sent technicIan and that is what I was told. Poor design. Very dissatisfied.

Lasted only 2 years... TOTAL PIECE OF JUNK. Limited options on a 1.6 Cu In and they're all TERRIBLE. Replaced this one with a Frigidaire and at least that lasted 5 years but of course it failed with a short A COUPLE MONTHS AFTER THE 5 YR PROTECTION PLAN EXPIRED! WHAT TIMING! BUILT IN PLANNED OBSOLESCENCE TO FAIL AFTER PROTECTION PLANS. GARBAGE!!!

Microwave worked well for about 2 years. Opened the door while it was running because something was overcooking and the breaker flipped. Microwave would turn back on but then flip the breaker everytime with use. Replaced the door switches and it started working again for about 2 months before having the same problem. Replaced again and this time only worked for a couple weeks. Have had the microwave just sitting above the range for the past 2 years for the vent, which is not great. Would not recommend this product even at the low price point.

Purchased this over-the-range microwave three years ago. When the door is shut the light and the fan turn on (but not the actual microwave function) and will stay on until the door is opened. Can't heat anything and the timer doesn't work when the appliance does this. Have to open and close the door multiple times to finally get the appliance to function as intended. Started doing this infrequently about nine months ago, however, does this consistently now. will need to replace as its so very irritating.