Customer Ratings & Reviews

Great product and easy to use. The installation process was simple.

General Electric never a des appointment, works great, easy to use, works excellent

Bought this one instead of the old GE JVM 1630 that I had, which finally gave up the ghost and repairing it would cost more than this model. This one is, in a word, disappointing. Pros: it's about the same size so it fit ok in the existing space. It also has 2 vent fan speeds and placement of the vent is about the same as on the old one, so I did not have to change the duct. But otherwise I think it doesn't stack up to the 10+ year old model. It seems flimsy, LED display is smaller than on the old model, turntable is also smaller. It's a lot louder when it's running and seems to not be as powerful - heating up a cup of water in the old oven took 1.5 minutes, but this one does not get it hot enough on the same amount of time. It looks and feels cheap. I bought this one after reading the online manual thinking that I can reuse the holes from the old mounting, but the unit I got has a 'new installation' kit, which only has small horizontal bracket, instead of a large rectangular bracket that I expected. So I still had to drill 3 new holes in the wall. Placement of top retaining screws is also different, so 2 more new holes had to drilled in the bottom of the cupboard. So overall lots of work for quality and looks that doesn't compare to a 10 year old model.

Overall good price for the money spent, took away a star due to not being able to see the numbers panel when the kitchen is dark, no backlit. Surprisingly most are not, my old one was white and was easy to read with low light from the stove, also old bracket was different than the new one, easy switch but I thought being my old one was 2018, I assumed it would be the same.

Ive bought this over the range micro for my rental properties. Great value and well made

The microwave is a good size. It is quiet. The fan works great. This is my first time I have ever had a microwave with a fan and I love it

This is a good microwave for a low price. It is easy to use and the buttons on the microwave are very easy to understand and operate. I like that you can push the buttons for 1-6 and it will cook for that many minutes (1 = 1 minute), and it has an add 30 second button to add additional time. The only negative is the glass on the microwave door is hard to see through and see the food in the microwave.

I have been using this microwave fo abut a month now and I am very pleased with it's performance and built quality. It's not the most expensive microwave out there so there is quite a bit of plastic involved in the inside of the microwave, but it's certainly not anything that concerns me. It has basic functions which is all I realistically use. The installation went as expected although I did not initially rotate the internal exhaust fan to blow out the front, so I had to take it back down and reinstall it. This microwave matches my stove and it all looks great together.

I placed this order online for store pick-up. I received a call within an hour that the item was ready for pick-up, but there was an issue with the last one in stock and asked that I come by the store to inspect. The salesperson who called and the department manager handled everything in an efficient and satisfactory manner, rewrapping the item after inspection, and delivering it to my car. The microwave is working fine and was easy to install because I was replacing a similar older model.

Great product works well and the pickup process was smooth also easy to install

It is affordable and, quite frankly, what I'm used to. Looked at a bunch of different units and this just works! Happy with the updated version and it functions just like I'm used to. Not too difficult to hang over the stove, though it is a bit different than the old model so I had to put bolts in different locations, but other than that I'm happy with the microwave!

Great value for money spent Works really great and fits perfectly with my other stainless steel products Instructions re setting up and installing was very easy

Easy to use, very similar to the microwave that I was replacing. Really like the quick touch buttons

The oven is super quiet. My only complaint is that the door seems a bit cheap. Otherwise I like it a lot

I REALLY like the microwave! It's quiet, efficient and convenient. No problems there. I appreciated that given the wide window of the appointment, the installers came early. However, they seemed to be in such a hurry to accomplish their mission that they left a mess of sawdust and didn't even wipe out the cupboard above the microwave. They were finished in less than 40 minutes but left a mess behind.

Easy to install and works great. My wife was very happy with it.

We love it. It works well, good value for our money, and looks beautiful in our kitchen. We have received compliments from visitors.

We needed to replace our OTR microwave. I was concerned about it matching our existing appliances as well as the fit. I reviewed quite a few and ended up purchasing this GE model. It has the necessary functions we wanted without all the 'extras' which we never used. It fits/matches perfectly, and for less than half the price of our former microwave of a supposedly higher quality brand. The installation went smoothly and efficiently. The only reason for not giving it 5 stars is because the black on the outside sometimes still looks 'smeared' despite cleaning- but maybe that's just me :)

Amazing quality , I was afraid to purchase an open box appliance I’m glad I followed my heart . The quality is amazing and the food is hot after 30 seconds no need for the normal 1-2 minutes of heating. After seeing it I thought it wouldn’t fit above my range I got sad for a moment turns out it’s the perfect fit

I love this microwave! It replaced another GE microwave of the same size. I was able to use the old microwave hanger on the wall. However, I had to drill new mounting holes in the cabinet that is over the microwave to line up with the hole pattern on this microwave. It comes with a hole template, but read the instructions on the hole template carefully.