Customer Ratings & Reviews
- Model:
- JVM6175DKBB
- |
- SKU:
- 5291508
Customer reviews
Rating 4.4 out of 5 stars with 2013 reviews
(2,013 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the product highly for its overall performance, ease of use, and straightforward installation. Many also appreciate its ideal size, competitive price, useful features, quiet operation, and sleek design, including its sensor cooking capabilities. However, some customers have noted concerns regarding the door, its susceptibility to fingerprints, a tricky control panel, and lower power compared to previous models.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Rated 5 out of 5 stars
Great product to replace your current microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised the dimensions were accurate installation was easy and product works great.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
So For, So Pleased!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that I don't have to turn on the exhaust fan every time I use the microwave. It turns on automatically. The keypad is straightforward. No real learning curve unless you want to program the Express Cook buttons, but who does that, right?
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having it for 2-3 weeks, it's performing to my satisfaction. It's a little louder than my previous microwave and seems "labored" at start up but it warms/cooks well, so far. Typical plastic where you'd expect it in today's world of manufacturing. Good value for the money.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friend- Pros mentioned:Installation
Rated 4 out of 5 stars
Easy install good value for the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good directions! Installation went well needed to re configure blower for out side exhaust
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microwave purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Merchandise arrived on time. Install and working good.Customer service was great.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Please don’t buy a GE kitchen appliance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please don’t buy this microwave. I rarely write review but enough is enough. I have had two of these microwaves one lasted a week another a month and a half. The first I returned to Best Buy because it was under 15 days. I bought the second because I was assured that I must have got lemon. I feel foolish that I listened but I did and the other microwave lasted over the return date to Best Buy and the factory warranty took over (even though I purchased an extended warranty form Best Buy, nonetheless, the GE factory warranty is the one I was told to use by Best Buy). It has since been 4 months with no fix. The first scheduled appointment (which took 6 weeks) I was told a part was needed and a re-schedule date was made. I took the day off to meet the repairman when I received a phone call late in the day and was told the part had not arrived and they would have to reschedule again. I was also told that the part would have to be sent to my house and should call to have someone promptly repair the microwave. Well the part has finally shown up three weeks later and every time I call l’m I hung up on if the phone even gets through. The website is no help either. As I’m writing this review I’ve finally got through and I’ve been on hold for 2 hour and 14 minutes and on my wife’s phone 2 hours. Firstly Best Buy has little help and GE has been horrendous, I will never buy another GE product and if I can save anyone else from this experience I at least done something. I should just go buy another brand of microwave and eat the cost, because, I need a microwave.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are truly sorry to hear about the difficulties you have had with your microwave and with getting the unit repaired in a timely manner. This is not the owner experience we want for you and can understand your disappointment and frustration. If you are continuing to have trouble getting an appointment scheduled to have your microwave repaired, please reach out to us on one of our social channels so we can review your situation further. We want to restore your faith in our brand. Kind regards - Vikki@GEA
- Pros mentioned:Installation
Rated 5 out of 5 stars
My newly installed GE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and easy to installed…I installed by my own…
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Microwave I have it for almost a year
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Brand new and out of the box, it works!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far,so good; only time will tell! It was a little difficult to install. I expected the mounting to be the same as the exact same model it replaced. It seems a lot flimsier than my old microwave
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White
I would recommend this to a friendRated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything turned out well. I bought it as an open box and the only thing that it was missing was the mounting plate. Other than that everything worked perfect. It went right on to the existing mounting plate from the old microwave.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love my GE microwave !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A really great looking and functional product from GE. It was easy to install and Best Buy’s price was right.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
GE over the range microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt seem to heat my food as well as my previous microwave. It does look better though when you touch it, it leaves fingerprint smudges.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Happy Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appreciated the team member helping to narrow down the right microwave within my budget. It’s a great product and they provided excellent timely installation.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good Microwave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Very spacious on the inside. For the price- highly recommend note: I had to redrill the the holes to mount, they were off about 1 inch from the original GE install.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Device!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace the previously existing microwave and I’ve been truly happy with it! It’s a perfect fit!
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great appliance!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent over the range microwave; I really like it. It's not as loud as my previous one.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White
I would recommend this to a friendRated 5 out of 5 stars
Great choice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave! I have only had a countertop micro, and finally bought this for the wall. Best decision!!!
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, the previous GE microwave gave up after 7 years, hope this one last good enough.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 1 out of 5 stars
New microwave! Happy then not happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had this microwave for two weeks and it worked great and then died. We were supposed to get a replacement on 12/27, but it never came in. Our new date for replacement is 2/1. It is very hard not having a microwave. I know, not the worst thing in the world, but very annoying.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Coming unglued
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent microwave. Does what it’s supposed to do however mine is coming unglued. I guess the stainless steel front is glued to the door and the adhesive is starting to wear off. I have only had the microwave for three months!
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friend







