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Customer Ratings & Reviews

$278.99
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Customer reviews

Rating 4.4 out of 5 stars with 2013 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the product highly for its overall performance, ease of use, and straightforward installation. Many also appreciate its ideal size, competitive price, useful features, quiet operation, and sleek design, including its sensor cooking capabilities. However, some customers have noted concerns regarding the door, its susceptibility to fingerprints, a tricky control panel, and lower power compared to previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,013 reviews
  • Rated 5 out of 5 stars

    GE Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek. Works well. And the mute function is the absolute best so we don’t wake the kiddo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    liking this microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise level (fan and the alert) not too bad, and looks great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Handle Broke Off

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until the handle broke off just over a year of gentle use. Both plastic supports completely snapped. This is unacceptable quality from an outfit like GE. I had to super glue it back together because the manufacturer warranty only lasts one year. Hopefully it will hold. I see the price is now $400, way up from what I paid in Aug 2019 ($269). Consider another option!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello FamilyMan, thank you for your review. We are sincerely sorry your microwave's door handle broke off from the unit. This is certainly not something we would expect to hear and would love to assist you in having it properly repaired. In this case, please reach out to us on our social media platforms so we can assist you further. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    SJSmicrowaves

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this microwave. Integrates well into kitchen and decent options for the cost.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Handle delaminated after 7 months. see photos

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the matching microwave to my GE stove. I'm a 60 yr old Profesional and use the range top rarely. The Microwave handle de laminated after 7 months. No problem I thought - I have the GE warranty and bought an extended warranty of 5 years from Best Buy. I scalled and tried to place a claim and told this is normal and not covered. If this is how GE and Best Buy think a new rarely used device should look after 7 months I will have to buy else ware in the future.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello RichM, thank you for your review. We hate to hear that your microwave handle is becoming delaminated. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Good size for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the looks of microwave. Use a lot for heating up food. Does a really great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Plenty of space and heats probably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flying high with a Best Buy microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement microwave for food, drink & POPCORN!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    cheap and broke after a year of normal use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand this is a basic microwave without any frills. But when the door handle cracks after a year of use it's disappointing. Now it's been 1.5 years and both top and bottom part of handle (the actual plastic) is cracked through / broken. Best Buy offered to have it replaced for $200!! (parts and labor) I would NOT recommend this microwave.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there,

      We're quite sorry to hear that the handle on your microwave handle has cracked and understand how frustrating that is. When replacing the door on a microwave, it must be done by a technician since a leak test must be performed after installation. You can schedule an appointment by calling 1-800-432-2737. We hope this helps. Mike@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Very good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what a microwave! We have a lot more cabinet space using this kind of microwave, The sensor cooking works very well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really great microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very happy with this GE microwave. It heats food evenly, is easy to use, and has plenty of power for everyday cooking. The controls are straightforward, it runs quietly, and the build quality feels solid. Overall, it's a reliable microwave and a great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 5 out of 5 stars

    Best microwave we've ever had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a Samsung unit that was getting old and hard to clean. This unit matched our refrigerator. Fit perfectly under the hood and was not that hard to install. Works well and has a plethora of features that are highly useful and convenient. We are still learning all this microwave has to offer but it has exceeded our expectations and is highly intuitive so we haven't really needed to refer to the owner's manual to get the job done. Many of the features and instructions are programmed into the screen display. This is a great microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance, Size

    Rated 5 out of 5 stars

    Meets and Exceeds Our Needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our microwave quit working after only five years, and we were left with the task of finding one that would be comparable in size and features to replace it. After much research we found this GE microwave that was almost exactly the same size, with basically the same features. It was an easy install for me and my wife. It has been working great so far, and we hope that it will give us many years of service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    what we wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced a LG microwave, didn't even have to change the wall bracket, did have to elongate holes some for the screws that held microwave to cabinet above it. Had features we wanted, works fine. Could keep rotating tray from LG for a spare for this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Looks great and works as it should

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our first microwave for a long time and then it just finally gave out. I’m very happy with this one as a replacement for my original one. It was pretty easy to install as long as you read the instructions all the way through one thing is on the vent if you have a vent, that is more oval rectangle like mine you’re supposed to clip the ends of the vent because it hits the edges as it flaps open. I did not see that on the instructions as you go through it I think it was written in some other part, but I had already fully installed it. I tested the vent in the air that comes out outside the house is enough to push the flap all the way open, so I left it alone. The buttons sometimes feel like you have to push him a little hard and I wonder how long that’s gonna last and I noticed on the door handle a crack, but that might be because of the stove below and us not always turning on the vent fan overall very happy with its performance

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Looks great, reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a replacement over the stove microwave to fit in the space where the old had been so we had specific dimension requirement. Also, did not want to spend thousands of dollars. This microwave is the exact size that we needed, I love the clean lines and look of this microwave, it has some nice features, and feels very sturdy. Some other lower priced microwaves feel flimsy and cheap and you can tell they are not going to last, but this one feels sturdy and we are very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE microwave nice and efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and looks nice and hi-tech. I would recommend this microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 4 out of 5 stars

    Great microwave value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Easy to use, good size, looks nice (received several compliments) and priced well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use the new features on the microwave. Easy to keep clean and appreciate the non smudge stainless steel door. Appreciate the quietness when the microwave is running. Like the two level light and fan features. Like the level of the microwave over the stove. Easy instructional manual on how to use the button features and times for microwaving different types of food, defrost etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 5 out of 5 stars

    Nice size and looks good over the stove!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, sturdy, compact microwave. Very easy to operate and clean. Loves how it helps with the fingerprint resistance. Everyone loves the upscale look and it was no trouble mounting to wall under cabinets. Very pleased!

    I would recommend this to a friend