Customer Ratings & Reviews
- Model:
- JVM6175DKBB
- SKU:
- 5291508
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, installation, and performance of this 1.7 Cu. Ft. Over-the-Range Microwave. Many appreciate its size, price, and the various features it offers, along with its attractive appearance and quiet operation. However, some customers have noted concerns about the door's sturdiness and the control panel's ease of use and susceptibility to scratches. A few also mentioned issues with fingerprint smudging and the microwave's light.
This summary was generated by AI based on customer reviews.
Love the slate color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it didn't come with turntable, it does, its recessed
I would recommend this to a friendMissed the mark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used the microwave twice before it stopped working. It would no longer turn on at all. A tech came out and informed me, before even opening the unit, that this model has an issue with the fan blowing in the wrong direction so it does not cool the inside parts properly which causes it to overheat. GE has been contacted by multiple repair shops and technicians about the issue, but are told it is user error. Best Buy and GE's certified repair folks are wonderful, but the product itself is not made to last.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks so much for choosing GEA. We are sorry to hear about the early issue with your microwave and glad that you have had it repaired under warranty. This is not something we would expect to hear and know it must have been a hassle. Please stay safe and keep in touch. - John@GEA
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the clean look of it. It cooks food very well
I would recommend this to a friendGreat microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for this microwave! Def 1 to recommend
I would recommend this to a friendMight be slipping
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace my older GE microwave. Glad it still has the express cook. Feels like it was made cheaper than the last one. Quality is slipping.
No, I would not recommend this to a friendGreat Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great matching microwave to go with our othe GE appliances.
I would recommend this to a friend- Pros mentioned:Ease of use
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, fit perfectly,was east to mount by myself, works mucg better than old unit it replaced
I would recommend this to a friend It is what it is!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in that the keys don’t light up and the instructions are few and far between. I was replacing a microwave of similar size because I didn’t want to cut out cabinets.
No, I would not recommend this to a friendSensor cooking very effective.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've owned the previous generation of GE's sensor cooking microwave oven. It lasted over ten years. This new model sensor cooking works even better . Couldn't be happier with this purchase.
I would recommend this to a friendNvere again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered it and had dent , took to long to deliver.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .For issues with delivery and installation you may reach out to Best Buy directly at 1-888-237-8289. If you have any questions on Use & Care, please reach out to us directly, via our website or via GE Appliances Facebook.
It's a microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok. The keypad is really unresponsive, and sometimes the door doesn't close up properly. But it cooks well enough, if you need an inexpensive above the range microwave.
I would recommend this to a friendPerfect Choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look and the cook time is perfect for us
I would recommend this to a friendGreat Features, unfortunately mine was broken
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was purchased as a replacement for our 10 year old microwave which finally failed. Once the microwave was installed, I noticed a loud buzzing noise upon startup of the microwave. It was not the fan. Upon researching the issue, I discovered the microwave may have a bad magnetron. As such I promptly boxed up the microwave and returned it to Best Buy. It is worth noting that Best Buy customer service was great in the purchase and return of the microwave.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are very sorry that your replacement microwave was making a loud buzzing noise and had to be returned. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Not the best but works!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave as an open box after my previous microwave had broke. I was looking for something that just worked. My previous microwave had a lot more functions then this one but it works just fine.
I would recommend this to a friendNot the same GE it used to be
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent unit but it's not as feature rich as the equivalent model it replaced. Not as many sensor cook options such as for fresh vegetables. I would not buy it again.
No, I would not recommend this to a frienddisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this microwave #1. It was suppose to be brand new and when we picked it up it was an open box. We were unable to hang it since the bolts were broke off on the top. So we got them to reorder it for us. Microwave #2 came in and the box was damaged but the delievery guy said he had looked at it and it seemed to be ok. When we opened the box the top of the microve was dented in but we went ahead and hung it, You can see the dent on the top but won't be buying anything from Best Buy again.
No, I would not recommend this to a friendDon't buy open box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered open box in excellent condition. Description said it would include original packaging and all parts. The product came wrapped in bubble wrap (which should have been our first clue) and once home and unwrapped, included none of the mounting parts. Customer service and geek squad were unhelpful in obtaining the necessary parts. Will need to drive an hour back to the store for a return. Don't recommend buying open box.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your experience and hope the situation has since been resolved. If not, we recommend contacting our bestbuy.com customer service department at 1-888-237-8289, or call your local store.
very VERY loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven works well and looks very nice. However, it is the LOUDEST microwave I've ever had. And Ive had many over the years.
No, I would not recommend this to a friendDamaged microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave was damaged and couldn’t be installed. The upper top left and would not fit in the space.
I would recommend this to a friendbasic microwave use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the numbers are hard to press! I thought they should go on the moment I pressed them, but it takes a few times before it kicks in! Everything else is fine
I would recommend this to a friend