Customer Ratings & Reviews
- Model:
- JVM6175DKBB
- SKU:
- 5291508
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, installation, and performance of this 1.7 Cu. Ft. Over-the-Range Microwave. Many appreciate its size, price, and the various features it offers, along with its attractive appearance and quiet operation. However, some customers have noted concerns about the door's sturdiness and the control panel's ease of use and susceptibility to scratches. A few also mentioned issues with fingerprint smudging and the microwave's light.
This summary was generated by AI based on customer reviews.
Disappointed…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy the name doesn’t keep there words of saying price match guarantee. Don’t trust on there this guarantee it’s a lie… I bought this microwave and price dropped after 2 week when I went for price match they said they can not do price match because item was already discounted. That was very disappointing…
No, I would not recommend this to a friendHumpback Whale
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had since Aug. 2022, now as of Dec 2024, the magnetron is going bad, sounds like a sickly humpback whale. Sadly this is my 1st dealing and major appliance purchase (stove, refridge and dishwasher) for GE appliances and I am less then thrilled to have to buy another already.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
Loud
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy and stops heating food at times…………………..
No, I would not recommend this to a friendIt’s a GE, not great, not terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works but make a slightly annoying rattling when running.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these a few times now for my apartment building and they work well
I would recommend this to a friend New Microwave not as good as the old one
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new microwave does not cook as fast, is much louder and overall not as satisfied with the performance.
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Not perfect. Doesn’t have some features.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, we appreciate your honest feedback. We're wishing you the best and appreciate you choosing GE Appliances. - Guy@GEA
Alas! Short Lifespan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased April, 2019 to replace an older GE model which was over 16 years old and still working. Replaced to match color of our new stove. Unfortunately a BIG mistake as this unit started to show signs of trouble before reaching it’s second anniversary, and as of this past weekend no longer heats. What gives GE, should I have bought one of your competitors instead?
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your microwave stopped operating properly so soon into its lifespan. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Brand new defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived defective. The fan goes on when any good is heated. Very noisy... GE warranty is taking weeks to get the part and return to fix the brand new installed microwave.
No, I would not recommend this to a friendThe loudest fan I’ve ever heard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fan has 2 settings. Loud and Superloud. Otherwise it’s a good microwave
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good but don’t like place of buttons seems they were put in wrong area
I would recommend this to a friendNot sure about this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Weird sounds when cooking, not sure if installed wrong but I'm so done with this company.
I would recommend this to a friend- Pros mentioned:Ease of use
Good Replacement from My Earlier GE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to Use & Good Match with other GE Aplliances in the House.
I would recommend this to a friend Excellent Microwave BUT…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Under the microwave air filters fall onto stove when door is closed. Asked for replacements 2 times and received the filters 2 sizes too large each time. Otherwise Microwave works great!
I would recommend this to a friendGood Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is a great match for the range and fridge I just purchased.
I would recommend this to a friend3 years and she passed on...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well 3 years & 1 month later, microwave is id not heating food and making a strange sound. Why even 2 stars? IDK....something tells me since all my appliances are GE Stainless, I will get yet another one. I do so love punishing myself...
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there! We appreciate your feedback and you being part of the GE Appliances family. We're sorry that your microwave is not heating food and is making a strange sound. We see how this can be frustrating. Can you please reach out to us at our social pages so that we can look into this further for you? Stay safe. Emily@GEA
GE Over the Range Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in October 2020. Quit heating January 2022. See reviews that this model has a history of this malfunction. Cheaper to purchase a replacement since the price has doubled on this current model.
No, I would not recommend this to a friendOpen box item door doesn’t close right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The good news is it has one year manufactures warranty.
I would recommend this to a friendOven is easy to operate and easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is an adequate replacement for our previous unit.
I would recommend this to a friend- Cons mentioned:Control panel
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Control panel is not very readable in the best lighting. When low light on in kitchen you need a flashlight to see controls. Whole panel needs a backlight,,,,
No, I would not recommend this to a friend