Customer Ratings & Reviews
- Model:
- JVM6175EKES
- |
- SKU:
- 5268702
Customer reviews
Rating 4.4 out of 5 stars with 1880 reviews
(1,880 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, installation, and performance of this 1.7 Cu. Ft. Over-the-Range Microwave. Many appreciate its size, price, and the various features it offers, along with its attractive appearance and quiet operation. However, some customers have noted concerns about the door's sturdiness and the control panel's ease of use and susceptibility to scratches. A few also mentioned issues with fingerprint smudging and the microwave's light.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great microwave, good value, very quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our LG microwave died and we had to replace it. I believe microwaves are one of the least interesting things to shop for. You know they’re all going to do basically the same job, and none of the features are all that exciting. I ended up choosing this unit because it was an open box in our local store, but we were pleasantly surprised when we got it installed and started using it. It’s much quieter than our old unit and seems to cook faster as well. overall, it seems like a very well designed unit and we’re way happier with change than expected.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White
I would recommend this to a friendRated 5 out of 5 stars
Saved us at Christmas time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like how it looks and operates. A little different from my older GE that died, but am learning. Just wish an operators manual came with it. I assume there may be one online, just haven't looked for it yet. Had to replace it just before Christmas with company coming, was so happy it was available for pickup so quickly and when our Best Buy 70 miles away said it would be. Price was very competitive with other places.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Direct replacement - 17 years later
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our microwave has been a warrior, especially in this day and age, where we "Nuke" almost everything! Our unit hit a snag, the keypad was "non-communicato"! It's a GE, let's replace the broken touch pad! The part was $282 and it was refurbished! Got a brand new direct replacement for $300 AND they delivered it to our home for free! Install took about 45 minutes, but nothing major! I hope it will be this easy for you!
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .We’re so glad to hear you’ve had a good experience! If you’d like to share your positive feedback regarding delivery and installation with Best Buy, their customer service can be reached at 1 (888) 237-8289. We truly appreciate your loyalty to our brand, and we’re confident your new microwave will work well for you for many years to come, just as your old one did. Enjoy! -Sarah@GEAppliances
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this microwave because of it's sleek look and simple options. So far I have been very pleased. I especially like the finish. It doesn't show fingerprints.
I would recommend this to a friend - Pros mentioned:Ease of use, Installation
Rated 4 out of 5 stars
Great Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the floor model. Works very nice, easy to understand. Set up and installation very easy.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Love my microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After at least 14 years my prior microwave just gave out. Replaced it with identical updated brand and model in white to match other kitchen Appliances. the crew installing it worked together like a well oiled machine. What would we do without microwaves anymore?!
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this microwave. It has quick minute buttons. It also is large enough to get a big meal or more than 1 plate in when reheating food.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Black
I would recommend this to a friend Rated 5 out of 5 stars
Great microwave and service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave came in stock sooner than planned and installation was scheduled promptly. Installer arrived on time; removed old unit and installed new one quickly. He set clock and did a test before leaving. Microwave is very nice upgrade to my old unit...great features and overall look. Nice bright clock, surface light, and 2 speed vent were must haves that this unit includes. Looking forward to trying the sensor cooking feature also. Great buy and service!
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Black
I would recommend this to a friendRated 5 out of 5 stars
Solid microwave choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great looking over the range microwave with sufficient power and features. This oven is a bit more noisy when cooking than my older GE but nothing absurd. Had to use the new mounting bracket and the top hole placements where different which was a bit frustrating given i had GE before this.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Purchased as Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a replacement for the exact same model. Unfortunately the first one lasted only four years however we liked the functionality and wanted to insure the unit would fit properly. Best Buy provided the best price and delivered the unit to our home on the day promised.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White
I would recommend this to a friendRated 5 out of 5 stars
Replacement microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase was easy, item ready on time. I was helped into my car with the very large box, thank you. Man who helped me was very courteous, which was lovely. The microwave is almost the same as the one being replaced, so no learning curve. Me other lasted 17 years so that’s super.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White
I would recommend this to a friendRated 3 out of 5 stars
Looks great, but not user friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new microwave looks sleek and nice. However, it is not user friendly. It has two major problems. 1. The vent fan often starts automatically when I close the microwave, and the light remains on, but it does not cook or reheat, unless I shut it close really hard. Then it will function normal. 2. When the food is done, there is no sound indication to remind you that food is ready. 3. The exhaust fan has two levels, even at the lower level it makes very loud noise, which makes it impossibe to talk at the kitchen. Had I known, I would have purchased Kenmore, the brand I had before.
No, I would not recommend this to a friend- Pros mentioned:Price, Size
Rated 5 out of 5 stars
GE mic8
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, good size, power and price. Now if it just lasts more than a year would be good. Last one burnt out in just over a year.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Black
I would recommend this to a friend Rated 4 out of 5 stars
This one better last!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced a 4 year old GE microwave with this microwave, (both have the same model number) mainly because we believed it would be a straight swap and no change of the support, upper cabinet screws and the power cord would all be the same. Well, of course, none of that was true. Had to replace the wall support (drilling new holes for screws and mollie bolts), drill new holes in upper cabinet and a new large hole for the power cord. Very frustrating. The fan is also different and careful attention must be given to the directions depending on whether you have an outside or inside exhaust. This micro seems to be a little cheaper build compared to the old one. But it does have a larger turntable which is nice. Works like a microwave - heats things up. Hope it lasts longer than the last one. If it doesn’t, this is the last GE appliance we will ever buy.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Ed Fellowes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many features that enhance your cooking experience. Sensors that determine when your food is cooked perfectly. Just put it in and you're done.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
beautiful built in microwave
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a few glitches with the wrong size being ordered (partly my fault) we got the wrong one returned and ordered the new one. My biggest complaint is that it took over 2 mos to get my money refunded and we ended up just using the credit towards another purchase. Microwave itself is beautiful and works well. Point off for the nightmare getting my refund.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
very happy with this new microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave. I love the new size because it fits the space perfectly. it is quiet and efficient.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this microwave has been great. Its quiet, looks great, easy to clean, and works great.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Top rated microwave lives up to its rating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave model was listed as the top model in the wire cutter.com review and it has proven to be performing as they rated it. It is great in every way - works well, performs perfectly.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White
I would recommend this to a friend Rated 3 out of 5 stars
I like the sensor melt and defrost are good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this one because it was the same one I had. Wasn't happy with the way they changed the screw holes to hold under cabinet. I had to cut tile and remove wood to make it fit instead of 1/2 hour install it took hours. when they change things they should explain it.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear you're happy with the sensor melt and defrost, and we appreciate your loyalty to our brand! We can advise than when an over-the-range microwave is replaced, you should use the mounting bracket that comes included with the new microwave, even if you're replacing with the same model. The new screws, bolts and other hardware should also be used, and the new installation instructions should be followed. This is because the design and installation requirements can change over time. Your feedback regarding the process of installing this model is appreciated and will be shared with our team.









