Customer Ratings & Reviews
- Model:
- JVM6175EKES
- SKU:
- 5268702
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, installation, and performance of this 1.7 Cu. Ft. Over-the-Range Microwave. Many appreciate its size, price, and the various features it offers, along with its attractive appearance and quiet operation. However, some customers have noted concerns about the door's sturdiness and the control panel's ease of use and susceptibility to scratches. A few also mentioned issues with fingerprint smudging and the microwave's light.
This summary was generated by AI based on customer reviews.
Micro-easy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The previous microwave was on its last legs, so it was time to invest in a new one. Using research, affordability, and color choice, we picked the GE with auto-defrost feature. Turned out to be a good decision, and now with the matching dishwasher and stove, we are saving up for the refrigerator!
I would recommend this to a friend- Pros mentioned:Ease of use
Poor Exhaust
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The exhaust is loud and works poorly. Steam and smoke go right past the exhaust filters and roll up the front of the microwave door. Using the outside top exhaust the unit came set up for. Verified blower motor orientation is correct. Very poor suction. The microwave is easy to use, looks nice, and heats food well.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to write this review! We’re so glad to see that you are enjoying the usability and heating capabilities that this microwave offers. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for the aspects of this unit that did not meet your expectations. Thank you again for your honest feedback, as it allows us to learn the best methods to improve our products in the future. Best wishes – Matthew@GEA
Rate GE microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 20 year old microwave that was well built. This unit has all the features that was on our old unit the only issue is it is a lot noisy than our d unit
I would recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As of this moment in time the microwave is working well. It is tinny when closing the door-not as well-built as our previous microwave. We shall see.....
I would recommend this to a friendGreat microwave.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. This is my second one. Bought it again, because we loved it at our old house.
I would recommend this to a friendHappy with the purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for its price range. This microwave works just fine. Lots of cooking options.
I would recommend this to a friendMICRO
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.REPLACED A 22 YEAR OLD GE MICROWAVE. VERY SIMILAR TO OUR ORIGINAL ONE
I would recommend this to a friendReview
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied,cooks potato’s just right and the same for popcorn.
I would recommend this to a friendCrappy handle that breaks every year or 2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Microwave but the door keeps coming off. The first time it cost me $225.00 to replace the cheap door handle and 2 years later the door handle broke again and now the price of the door handle has gone up $30. This door handle breaks every year or two and is super cheap and just the handle alone before installation is $185.00 in 2021 for a cheap plastic handle. So disappointed in GE
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thanks for leaving a review. We're sorry to hear about the handle issues you're having with your microwave. We can understand how this would be frustrating. If you're able, please reach out to us via social media with the complete model and serial number of your microwave. We would like to help as best we can. Stay safe. -Michael@GEA
Good but could be better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave! Needs a stronger exhaust though. Doesn't seem strong enough.
I would recommend this to a friendRefrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the open box appliances is in an perfect condiontion.
I would recommend this to a friendMicrosoft
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't review. Have not received it! Still waiting on the product to be delivered and installed as of January 30, 2026.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry that you have not received your new microwave yet. We advise contacting your retailer directly as they will have the most accurate and up to date information regarding your order.
The first one I bought I had to take back within a
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first one I bought I had to take back within a couple of weeks the second one they brought they had to take back within a week the third when they brought seems to be working but the front lights flicker call Dan Bestbuy said it was over a year old that I had a contact GE I didn’t bother
No, I would not recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It meets our needs. It I don’t like how cheap the handle is.
No, I would not recommend this to a friendWidth not as advertised with door open- check it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this microwave and learned that, even though I had owned the equivalent model with the exact same dimensions and even though I checked the dimensions against the Best Buy site, the hinge has been changed on this version. If you ever want to open the door to your microwave without damaging the cabinet next to it or having to open another cabinet door every time you use the microwave, see it in store and measure carefully.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave your review and choosing a GE Appliance unit for your home. We appreciate you sharing your experience and hope the situation has since been resolved. If not, we recommend contacting our bestbuy.com customer service department at 1-888-237-8289, or call your local store.
Did not last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this microwave in June 2020 and it has stopped work. It appears that the magnetron has gone bad already. It worked fine for 4 years!
No, I would not recommend this to a friendWrong two letters, should have gone with LG not GE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our previous GE Microwave oven lasted many years so we decided to stick with GE. That was a mistake. I took a day off from work so it could be delivered/installed. Soon as the installer left I put a cup of tea in and hit beverage. The beeps that followed sounded different than our old unit. I looked at the display and it said sensor failure. The sensor is a feature we don't need and didn't want but with supply chain issues the available units had it. Now I have to take another day off from work to let GE come in and see the problem. I asked Paula at 800.432.2737 if the technician would have the parts necessary to repair it. The response was no. I guess I'll be taking a third day off from work for this GE piece of junk. I'm sticking with LG from now on. Haven't had an issue with my refrigerator, washer or dryer.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - Oh no! We hate to hear you had this experience with your new microwave and can assure you this is a most unusual situation and while this is no consolation, please understand we are aware of the inconvenience this has caused you and truly apologize. Our service technician will be able to properly diagnose the issue and take care of this for you under your warranty. Kind regards - Vikki@GEA
Not for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really dislike this microwave. The buttons are difficult to push, it feels cheap, and because of the design, there is a metal "click" every time it turns on and off that sounds like something is wrong. It works, but i cant wait to replace it.
No, I would not recommend this to a friendA 2 year Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave only lasted 2 years. It was manufactured in 2019 and delivered September 2019. The control panel shorted out and cost more, $298, for part than it did for the Microwave itself. I ended up buying a different model.
No, I would not recommend this to a friendGE PRODUCTS ARE JUNK!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is one of the worst microwaves u could ever buy. i bought the same unit in 2018 brand new an it went out in 2019. i bought another one in 2019 an guess what it went out in 2023 ge products are junk. i also bought the dishwasher an fridge in 2019 an they both had to be serviced. DO NOT BUY ANY GE PRODUCTS
No, I would not recommend this to a friend