Customer Ratings & Reviews
- Model:
- JVM6175EKES
- SKU:
- 5268702
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, installation, and performance of this 1.7 Cu. Ft. Over-the-Range Microwave. Many appreciate its size, price, and the various features it offers, along with its attractive appearance and quiet operation. However, some customers have noted concerns about the door's sturdiness and the control panel's ease of use and susceptibility to scratches. A few also mentioned issues with fingerprint smudging and the microwave's light.
This summary was generated by AI based on customer reviews.
I like the sensor melt and defrost are good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this one because it was the same one I had. Wasn't happy with the way they changed the screw holes to hold under cabinet. I had to cut tile and remove wood to make it fit instead of 1/2 hour install it took hours. when they change things they should explain it.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear you're happy with the sensor melt and defrost, and we appreciate your loyalty to our brand! We can advise than when an over-the-range microwave is replaced, you should use the mounting bracket that comes included with the new microwave, even if you're replacing with the same model. The new screws, bolts and other hardware should also be used, and the new installation instructions should be followed. This is because the design and installation requirements can change over time. Your feedback regarding the process of installing this model is appreciated and will be shared with our team.
- Pros mentioned:Ease of use, Performance
Nice Microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a quick replacement for one that went bad. This was very easy to install and works great.
I would recommend this to a friend - Pros mentioned:Ease of use
Over the range microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying the GE Over the range microwave. It is easy to use, and cooks to expectation. The display is easy to follow and easy to use. It looks great in my kitchen, and matches the other appliances. The installers were very diligent and professional. They did a great job of installing the microwave.
I would recommend this to a friend - Pros mentioned:Ease of use
GE microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice over the range microwave. Very durable and easy to keep clean
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
GE over the range microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GE makes a great product works well. Easy to use and clean.
I would recommend this to a friend - Pros mentioned:Price
Sensibly Priced
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a sensibly priced replacement for an older GE Over-the-Range Microwave with decent ratings from CR. I don't use it every day but under the same circumstances, I would buy it again.
I would recommend this to a friend I like the defrost setting.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use, and it looks nice. I liked getting this microwave at Best Buy. I loved the price.
I would recommend this to a friendGE Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleek line of this model and has been simple to operate.
I would recommend this to a friendGe microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The easiest install and the perfect fit for our kitchen .
I would recommend this to a friend- Pros mentioned:Ease of use
has everything I need/want
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We checked out many reviews and found this to be rated high; simple to use and fits my kitchen's decor; very happy with product
I would recommend this to a friend GE microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, looks good and works good. If you are replacing your older model microwave, like I did, that was only 4 yrs old, which was this same model just obviously older, the mounting bracket is different and so are the top mounting holes. Which was kind of a pain having to mount the back plate, which of course has different mounting hole locations than the other newer model, and same with the top mounting holes, they have shifted forward about a inch and a half, and if you have a top cabinet that is a bit shallow it will be a bit more difficult to drill the new holes.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service at Best buy. Love the microwave purchased for our kitchen. Very happy with it.
I would recommend this to a friend- Pros mentioned:Performance
GE microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far very happy with this purchase looks great and works great
I would recommend this to a friend Looks great, reasonable price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a replacement over the stove microwave to fit in the space where the old had been so we had specific dimension requirement. Also, did not want to spend thousands of dollars. This microwave is the exact size that we needed, I love the clean lines and look of this microwave, it has some nice features, and feels very sturdy. Some other lower priced microwaves feel flimsy and cheap and you can tell they are not going to last, but this one feels sturdy and we are very pleased.
I would recommend this to a friend- Pros mentioned:Ease of useCons mentioned:Fingerprint resistance
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was easy to install. The only drawback is that it shows fingerprints easily. Works great. No complaints.
I would recommend this to a friend - Pros mentioned:Installation
GE Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was easy. After 3 weeks, we've had no issues. cooking time is shorter, as it has more power than our last microwave.
I would recommend this to a friend - Cons mentioned:Control panel
Plastic front finish scratched out of the box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this microwave to replace a GE microwave I have had for sixteen years. Installed easily. Bought the black finish to match my other appliances. Took protective front sticky plastic off and found scratches/abrasive marks directly next to the GE logo/badge. Beyond frustrated, all I see are these scratches/abrasions. The units I replaced was also a black plastic finish and over its life did not show scratches like this. The control pad section to the right of the door is also loose so when I press a button it moves slightly and squeaks, there is no way to tighten it. Very disappointed with the out of the box deliverable.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We regret to hear about the issues you are having with your new microwave and not only understand your frustration and disappointment, we apologize as well. We recommend calling GE service at 1-800-432-2737 to schedule an appointment to have this unit checked under the warranty. We are confident GE service will be able to remedy these issues for you. Kind regards - Vikki@GEA
- Pros mentioned:Installation, Price
Great OTR microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking and easy to install great price and just a overall fan of GE products
I would recommend this to a friend A decent replacement microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Considering I paid less than $300 for this, it's very good. I don't need it to do a ton of things, but it's very easy to work with and came completely "pre-loaded" with settings for a variety of items. So far, it's doing just fine. When you select the Express Cook option, it does seem like it's taking a little bit of time for the brain to kick in to figure out wht it's doing. It sorta freaks me out because I keep wondering if it's going to crash and burn. Brains are touchy you know!!
I would recommend this to a friendGreat value for sensor cooking microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been waiting a while to find a good deal to upgrade to an over the range microwave from my countertop microwave and Best Buy had this on sale for $213 which was a great deal compared to what over the range sensor cooking microwaves usually sell for. I did change the fan to the re-circulation direction which was very simple to do. I'm very happy with the microwave so far.
I would recommend this to a friend