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Customer Ratings & Reviews

Your price for this item is $379.99
The comparable value price is $485.99

Customer reviews

Rating 4.4 out of 5 stars with 1860 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, installation, and performance of this 1.7 Cu. Ft. Over-the-Range Microwave. Many appreciate its size, price, and the various features it offers, along with its attractive appearance and quiet operation. However, some customers have noted concerns about the door's sturdiness and the control panel's ease of use and susceptibility to scratches. A few also mentioned issues with fingerprint smudging and the microwave's light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,860 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    very happy with this new microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave. I love the new size because it fits the space perfectly. it is quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this microwave has been great. Its quiet, looks great, easy to clean, and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Nice Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a quick replacement for one that went bad. This was very easy to install and works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A decent replacement microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering I paid less than $300 for this, it's very good. I don't need it to do a ton of things, but it's very easy to work with and came completely "pre-loaded" with settings for a variety of items. So far, it's doing just fine. When you select the Express Cook option, it does seem like it's taking a little bit of time for the brain to kick in to figure out wht it's doing. It sorta freaks me out because I keep wondering if it's going to crash and burn. Brains are touchy you know!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    GE over the range microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE makes a great product works well. Easy to use and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    GE worth the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Color is fabulous, tired of stainless steel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works but Issues with Mounting Hardware

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the GE microwave because I thought it would fit in the space left by my prior GE microwave. While the dimensions are as advertised the actual mounting hardware has changed from prior models both for the wall mount and overhead hole locations. This made installation challenging. Otherwise the microwave works as advertised and will probably last for 8 years as this seems to be the life span of these microwaves.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    has everything I need/want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We checked out many reviews and found this to be rated high; simple to use and fits my kitchen's decor; very happy with product

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    GE microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very happy with this purchase looks great and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful spacious works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful spacious works well. Easy to handle and clean

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GE microwave with a tricky door

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good temperature for foods Bad,the door has to be pushed hard to close properly Bad ,doesn't have a minus minutes access like my old one.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are glad to hear your microwave is working well and heating your foods well. The door has two (2) safety interlock switches, and one (1) monitor switch. It is normal to have a small amount of play to the door (up or down) approximately 1/8", especially on over-the-range models. If you find that your microwave door closes loudly or is harder to close than your previous model, the difference in the door noise is due to a firmer spring in the door latch; this is a normal condition for the microwave. You can lift up on the latch to feel the tension. GE_Appliances

  • Cons mentioned:
    Control panel

    Rated 1 out of 5 stars

    Plastic front finish scratched out of the box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave to replace a GE microwave I have had for sixteen years. Installed easily. Bought the black finish to match my other appliances. Took protective front sticky plastic off and found scratches/abrasive marks directly next to the GE logo/badge. Beyond frustrated, all I see are these scratches/abrasions. The units I replaced was also a black plastic finish and over its life did not show scratches like this. The control pad section to the right of the door is also loose so when I press a button it moves slightly and squeaks, there is no way to tighten it. Very disappointed with the out of the box deliverable.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We regret to hear about the issues you are having with your new microwave and not only understand your frustration and disappointment, we apologize as well. We recommend calling GE service at 1-800-432-2737 to schedule an appointment to have this unit checked under the warranty. We are confident GE service will be able to remedy these issues for you. Kind regards - Vikki@GEA GE_Appliances

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was easy to install. The only drawback is that it shows fingerprints easily. Works great. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Price

    Rated 5 out of 5 stars

    Great OTR microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking and easy to install great price and just a overall fan of GE products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for sensor cooking microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting a while to find a good deal to upgrade to an over the range microwave from my countertop microwave and Best Buy had this on sale for $213 which was a great deal compared to what over the range sensor cooking microwaves usually sell for. I did change the fan to the re-circulation direction which was very simple to do. I'm very happy with the microwave so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sharp looking

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great with matching refrigerator. Love the 2 tone and preset features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great mricrowave. Istall3d like most under the cabinet microwaves.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    GE Over Range Microwave Oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Installation but GE changed mounting bracket design. Originally purchased to replace older GE thinking mounting was same. Works great, all works as advertised. Best Buy obtained this unit 2 weeks faster than big box stores could in a large metro market.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Disappointed with service.l

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performs very well. Good value and easy to operate. Service was totally unacceptable. The product was delivered but not installed as I had contracted. Several phone calls but no results.I had to install it with the assistance of my brother.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bulbs cost $24 to replace and there are two

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven works fine as did the last GE microwave. It's not the engineers who are the problem. First problem: the oven uses two incandescent bulbs for the cooktop light. EACH COSTS $24 TO REPLACE. We've had our oven a year and a half and one just died, so they don't last long. In 2020 LEDs should have been used of course, but clearly GE decided to go for cash flow... from YOU :) (There are no "generics" for this bulb). Second problem: in anything but bright light the keypad is illegible. In fact in low light you can hardly tell it has writing on it. Bring a flashlight or candle. Third problem: The user interface is awkward: the buttons are not logically laid out. However I notice GE has changed that since we bought the oven, so maybe that's better now. So GE: residual income = lousy review. It's a trade off.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello bulbscost24, we are sincerely sorry you have not been pleased with the features and functionality of your microwave. We understand how purchasing replacement parts would be frustrating, along with the other issues you discussed. The type and part number for the bulbs are as follows: 125V, 30W; WB36X10328. If you are having difficulty locating these bulbs, we recommend you check out our website. If you would like to reach out to us about your issues with this microwave further, please don’t hesitate to do so via the “Contact Us” link on our website. Thanks for choosing GE Appliances! -Chris@GEA GE_Appliances

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