Customer Ratings & Reviews

love this microwave! and just love best buy! great customer service!!! thank you for all you do!

Great microwave for a good price. Bought open box and works good

Very nice and works great. Has great features and ease of use.

This microwave has served its purpose so far. I still don't understand what the sensor does but, I have not spent a lot of time reading up on it. I do believe the best aspect for me is the finger print resistance.

The micowave is very large even though we looked for the smallest external dimensions. No fault of GE as it seems like the entire industry is going in that direction and hence the microwave sticks outside of the existing cabinet enclosure which the previous GE Slimline did not as much. However it does everything we want which is basically heat and serve! :)

Very quite and powerful. heats up food very fast. Will recommend any one to buy. Geek team did a very good professional job in installing. It took them just 15 minutes to install.

Replacement of a similar microwave installed in 2005. Keyboard failed eventually and cost for repair part rivaled cost of new unit. Microwave fit perfectly, installation instructions were good, and only disappointment was that the mounting bracket from the old unit had changed plus holes in top cabinet were different. Just made for starting from scratch but still manageable. Unit much quieter than old unit plus had the melt function that will come in handy. Overall, we are happy after a week of using and the price was great after sale price and using Best Buy reward points!

Replaced with the same model 6 years later, mostly to fit above my stove. But it works well and predictably. Bought on sale and with BB's price matching promise, this is an economical and good choice. Wonderful that I can prevent it from beeping; pretty easy to clean; easy to use. Not fancy, but it's reliable.

This microwave has been a great replacement for our old one. Love the look and ease of use. Controls are easy to use and understand, cooks faster than my old one. The installer did a great job.

This is a decent microwave for the price. It showed up with marks on the stainless. When I called Best Buy customer service, the rep basically told me that Best Buy didn't deal with that issue. He also said he was not authorized to send a replacement but could sell me a more expensive one! I was shocked. As a result, I contacted another store who gave me suggestions on how to fix the issue. After several hours of trying every solution given to me, the marks became less visible. In a nutshell, the microwave is fine but Best Buys Customer Service was very disappointing.

I have only had this microwave for a week and have only used it twice. It is very sleek looking. Still learning to use some of its features and will report back at a later date.

Love how it looks in our kitchen and matches the range we purchased a year earlier. The cooking options are many and we have enjoyed trying experimenting with several.

The first one stopped working properly after 3 days, after speaking to a technician he recommended getting a new one- new one works well, would have liked a couple if features my old one had eg veg cook hard/soft but this one fit the space that I had to use and do it’s the truck

This a very nice microwave that was reasonably easy to install by yourself. One minor problem is that I would appreciate including the appropriate carbon filter with the unit( the filter is needed for installation without outside venting.

The guys from Best Buy that installed my microwave were fantastic!! Besides being thoroughly professional, they were very nice and friendly. I'd hire them any time!

While the microwave works fine, there are a few thing I don’t like. I don’t like that I have to push cook time before entering my time. If you just push a number, you get express cook of that many minutes. I also can’t stand how much it shows finger prints and smudges. We have slate color, and I don’t have his problem on our other slate appliances. If I had been able to use ahead of time, I would have picked something else.

Easy to use the new features on the microwave. Easy to keep clean and appreciate the non smudge stainless steel door. Appreciate the quietness when the microwave is running. Like the two level light and fan features. Like the level of the microwave over the stove. Easy instructional manual on how to use the button features and times for microwaving different types of food, defrost etc.

Very easy to use and understand directions. Microwave is basic but cooks everything perfectly and is very easy to clean up. Microwave has a spacious inside cooking area that is conducive with most dishes. Excellent buy for the money.

I bought this as a replacement for another GE that lasted 10 years. Had the same features as the lastt model, even used the same mounting bracket, which made installation easy. The only downside is that the door feels more plasticy / cheaper than the old model.

It was easy to install. Everything is working great, but have not yet tested all its functions.