Customer Ratings & Reviews
- Model:
- JVM6175EKES
- SKU:
- 5268702
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, installation, and performance of this 1.7 Cu. Ft. Over-the-Range Microwave. Many appreciate its size, price, and the various features it offers, along with its attractive appearance and quiet operation. However, some customers have noted concerns about the door's sturdiness and the control panel's ease of use and susceptibility to scratches. A few also mentioned issues with fingerprint smudging and the microwave's light.
This summary was generated by AI based on customer reviews.
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy with my new GE over the range microwave
I would recommend this to a friendNice looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is nice looking and has some nice features but is much smaller than I thought. My last one was only .1 cubic feet bigger but somehow the turntable in this is half the size of my old one. Disappointed in that part.
No, I would not recommend this to a friendSatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave. Easy to install. Easy to use. Good price
I would recommend this to a friendCrooked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally purchased the slate microwave to match my range cuz it was on sale & once we mounted it up, the door closes crooked. I’d love to return it, but my husband doesn’t want to hassle with taking it down & having to put up another one
I would recommend this to a friendLooks great and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks very fast and the one touch buttons are a real plus
I would recommend this to a friendMissed the mark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used the microwave twice before it stopped working. It would no longer turn on at all. A tech came out and informed me, before even opening the unit, that this model has an issue with the fan blowing in the wrong direction so it does not cool the inside parts properly which causes it to overheat. GE has been contacted by multiple repair shops and technicians about the issue, but are told it is user error. Best Buy and GE's certified repair folks are wonderful, but the product itself is not made to last.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks so much for choosing GEA. We are sorry to hear about the early issue with your microwave and glad that you have had it repaired under warranty. This is not something we would expect to hear and know it must have been a hassle. Please stay safe and keep in touch. - John@GEA
Easy to use and clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lighting is great & definitely pleased w purchase.
I would recommend this to a friendLove the slate color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it didn't come with turntable, it does, its recessed
I would recommend this to a friendSo far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had a week but good!.........................
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was exactly what I was looking for.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the clean look of it. It cooks food very well
I would recommend this to a friendMight be slipping
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace my older GE microwave. Glad it still has the express cook. Feels like it was made cheaper than the last one. Quality is slipping.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, fit perfectly,was east to mount by myself, works mucg better than old unit it replaced
I would recommend this to a friend Does all we need it to do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and very user friendly big enough for all our needs
I would recommend this to a friendExcellent microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It completely meets all my expectations, and I love it!
I would recommend this to a friendGreat microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for this microwave! Def 1 to recommend
I would recommend this to a friendDon't buy open box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered open box in excellent condition. Description said it would include original packaging and all parts. The product came wrapped in bubble wrap (which should have been our first clue) and once home and unwrapped, included none of the mounting parts. Customer service and geek squad were unhelpful in obtaining the necessary parts. Will need to drive an hour back to the store for a return. Don't recommend buying open box.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your experience and hope the situation has since been resolved. If not, we recommend contacting our bestbuy.com customer service department at 1-888-237-8289, or call your local store.
Love it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave heats up really fast and it's easy to install.
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works how it's supposed to excellent quality from GE
I would recommend this to a friendDon’t buy online, don’t install by Bestbuy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was bad, the two holes on top of the cabinet not matching the holes on microwave. The screw was crooked not in straight. The guy installed it tested our new microwave when there is nothing inside, which might damage the inside part. Door not in line, strange sound when open the door after two weeks said not returnable.
I would recommend this to a friendBrand response from GE Answers
Posted .It is normal to have a small amount of play to the door (up or down) approximately 1/8". If your microwave door is sitting incorrectly, we recommend scheduling service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed. -- Regarding your installation concerns, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance.
