Customer Ratings & Reviews
- Model:
- JVM6175EKES
- SKU:
- 5268702
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, installation, and performance of this 1.7 Cu. Ft. Over-the-Range Microwave. Many appreciate its size, price, and the various features it offers, along with its attractive appearance and quiet operation. However, some customers have noted concerns about the door's sturdiness and the control panel's ease of use and susceptibility to scratches. A few also mentioned issues with fingerprint smudging and the microwave's light.
This summary was generated by AI based on customer reviews.
GE Microwaves perform
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. GE makes good microwaves. We especially like the quick cook feature.
I would recommend this to a friendMicrowave and Customer Care failed big time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this microwave on Jan 2nd, it now doesn't work, not heating food. I am an elite BB member. Bought ALL my major appliances to my house from BB and there was no consideration for me to bring it back to the store. With all the different combinations of geek squad, store warranty and manufactures warranty, this 15 day warranty for major appliances makes no sense at all. Extremely disappointed with the product but more with their customer care considerations
No, I would not recommend this to a friendNo Owner's Manual
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave oven performed as expected, but was disappointed that a hard copy of the owner's manual was not included in the box.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - Thanks for this feedback. We're certainly glad that your microwave is working properly, but we do apologize that a hard copy of the owner's manual was not included in the box. This would be disheartening and we understand your disappointment. If you'd like to connect with us directly, we'd be happy to send a hard copy of the owner's manual your way. Reach out through email on our website anytime or call us at 1-800-626-2005 Monday through Friday 8 a.m. to 8:00 p.m. ET or 8:00 a.m. to 7:00 p.m. ET on Saturdays (we're closed on Sunday). Additionally, if you need access to the manual right now, here's a link: https://files.bbystatic.com/ciZTFn4keNSiUhy5WdWTMA%3D%3D/59b984f5-fcf9-424f-a125-a55a9a0ef208.pdf. We're grateful to have you in our GE Appliances family. Be well, Kelsey@GEA
What kind of title are you wanting?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot review an item when we are still waiting for delivery and installation. The only other thing I can say is, we are not happy that we already were charged on our credit card for something that has yet to be delivered and installed. But that’s a Best Buy issue, not a product performance issue.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your delivery concern, we ask that you please reach out to Best Buy directly for assistance by calling: 1-800-433-5887. -Don@GEAppliances
- Pros mentioned:InstallationCons mentioned:Light
Very Good for the Price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I can add anything new to the previous reviews. The good news: 1. We love the slate finish and will buy slate appliances going forward. 2. All of the features seem to work as advertised. It has the features we need. 3. Seems slightly more powerful that the old Whirlpool it replaced. 4. Runs very quiet during normal cooking. 5. Easy installation and fits perfectly. The not so great news: 1. Agree with others. The display can be a bit tough to see in anything but a bright room. 2. Agree with others. The vent fan is surprisingly loud. 3. Agree with others. I can live with the surface light being near the back but it does a better job of illuminating my new backsplash than it does lighting up the stove top. 4. The door does have a slightly chincy feel when you pull it.
I would recommend this to a friend Poor quality control
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave came broke had another on truck second microwave was dented only gave me $80 to keep dented microwave. Should of been half priced.
No, I would not recommend this to a friendNOT recommended
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been please with GE microwaves in the past. This model would no longer heat before 6 months of use. It was repaired and now it is doing the same thing again a few months later. Two major breakdowns in an 8 month old appliance is unacceptable. I like all the features when it works but fear the quality of GE has declined or I got a lemon.
No, I would not recommend this to a friendExciting Microwave?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a microwave, hard to get too excited. Consumer Reports liked it well enough and it fit the space. Fitting the space was the first priority. It is working as expected
I would recommend this to a friendGE 1.7 over the range microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works well. Great features and work correctly. Looks nice and modern. Easy installation.
I would recommend this to a friendWorth getting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced an existing microwave. Installation was a bit trick and took a good 2 hours to get right and level. If you are not handy and don't have the tools definitely go for the professional install. The unit itself works great and the recirculating fan is quieter and better then the unit it replaced.
I would recommend this to a friendMicrowave is just ok...no frills
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to replace my stove top microwave, which was only 6 yrs old and of course out of warranty. Since it was a GE I replaced it with another one. I hope it lasts.
No, I would not recommend this to a friendAverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased the same item previously (1.5 yrs ago) but the repair would cost more than a new one. No extended warranty the first time. They don't make them to last
No, I would not recommend this to a frienddecent, for basic household needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Budget-friendly & meets our needs. The stainless-steel version is more visually appealing but our kitchen appliances are all black
I would recommend this to a friendGood for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shorter/higher than i expected. More bottons than necessary. Good for the price.
I would recommend this to a friendOk because it was in stock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy operation. I only purchased this model because the better appliances were not in stock
No, I would not recommend this to a friendNice GE Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave, fast shipping. Like the stainless steel.
I would recommend this to a friendDon’t use geek squad
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this microwave until it broke about two years after using. Paid extra for 5 year warranty with geek squad but it’s been about a month now and they say the parts needed are “unavailable” and have no idea when it’ll come in but also refuse to replace so i have no idea how long I’m out a microwave. If you buy don’t waster your time getting extended warranty buy somewhere else
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are very sorry that your microwave stopped operating properly so soon into its lifespan. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
- Cons mentioned:Light
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The light that shines over the stove top is to far back. Only two screws to hold to the top cabinet.
I would recommend this to a friend very loud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our old (still working) microwave with a new one but I wish I still had the old one. This GE runs very loud and the fan is super noisy. I thought by replacing my 13year old microwave I would have a more efficient and a much more quiet product.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, Thanks for offering us your feedback. Please know that we welcome it and take it very seriously. Your comments will definitely be taken into further consideration! If you ever need anything in the future, please feel free to reach back out. Thanks! -HannahGEA
- Pros mentioned:Size
Accommodates a wide range of dishes sizes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Primarily use for reheat and fits a cup to a large casserole dish. Very pleased with color, functions and it's quietness
I would recommend this to a friend
