Customer Ratings & Reviews

the numbers are hard to press! I thought they should go on the moment I pressed them, but it takes a few times before it kicks in! Everything else is fine

Bought this microwave on Jan 2nd, it now doesn't work, not heating food. I am an elite BB member. Bought ALL my major appliances to my house from BB and there was no consideration for me to bring it back to the store. With all the different combinations of geek squad, store warranty and manufactures warranty, this 15 day warranty for major appliances makes no sense at all. Extremely disappointed with the product but more with their customer care considerations

Not sure if I can add anything new to the previous reviews. The good news: 1. We love the slate finish and will buy slate appliances going forward. 2. All of the features seem to work as advertised. It has the features we need. 3. Seems slightly more powerful that the old Whirlpool it replaced. 4. Runs very quiet during normal cooking. 5. Easy installation and fits perfectly. The not so great news: 1. Agree with others. The display can be a bit tough to see in anything but a bright room. 2. Agree with others. The vent fan is surprisingly loud. 3. Agree with others. I can live with the surface light being near the back but it does a better job of illuminating my new backsplash than it does lighting up the stove top. 4. The door does have a slightly chincy feel when you pull it.

Ordered open box in excellent condition. Description said it would include original packaging and all parts. The product came wrapped in bubble wrap (which should have been our first clue) and once home and unwrapped, included none of the mounting parts. Customer service and geek squad were unhelpful in obtaining the necessary parts. Will need to drive an hour back to the store for a return. Don't recommend buying open box.

Microwave oven performed as expected, but was disappointed that a hard copy of the owner's manual was not included in the box.

Very good. GE makes good microwaves. We especially like the quick cook feature.

Nowhere in specs is it stated that this microwave is apparently designed in the 70's, since it uses 2 halogen bulbs in its over the range light, instead of LED or even incandescent. The cover to that light gets extremely hot, and therefore I can't use it like I used all my other microwave lights and leave it on for extended periods of time, since I feel that may be unsafe, or damaging to the plastic, and it's impossible to replace the bulbs with other types. GE knows that it uses halogen bulbs, and the company should make that clear in the specs. Otherwise, it performs like your average microwave.

Works perfectly. BEST BUY installed it with skill and care. They did a really good job!

Microwave came broke had another on truck second microwave was dented only gave me $80 to keep dented microwave. Should of been half priced.

Ordered it and had dent , took to long to deliver.

It's a microwave, hard to get too excited. Consumer Reports liked it well enough and it fit the space. Fitting the space was the first priority. It is working as expected

I have been please with GE microwaves in the past. This model would no longer heat before 6 months of use. It was repaired and now it is doing the same thing again a few months later. Two major breakdowns in an 8 month old appliance is unacceptable. I like all the features when it works but fear the quality of GE has declined or I got a lemon.

I needed to replace my stove top microwave, which was only 6 yrs old and of course out of warranty. Since it was a GE I replaced it with another one. I hope it lasts.

Mike delivered and installed. Very knowledgeable and professional.

I had purchased the same item previously (1.5 yrs ago) but the repair would cost more than a new one. No extended warranty the first time. They don't make them to last

We waited all day. After 5 pm, they cancelled the delivery and said they will reschedule in 1-2 days, or we can cancel. Very disappointed in Best Buy. Wow.

Budget-friendly & meets our needs. The stainless-steel version is more visually appealing but our kitchen appliances are all black

Our old microwave was a GE and this fit perfect in the same spot.

This replaced an existing microwave. Installation was a bit trick and took a good 2 hours to get right and level. If you are not handy and don't have the tools definitely go for the professional install. The unit itself works great and the recirculating fan is quieter and better then the unit it replaced.

Very noisy operation. I only purchased this model because the better appliances were not in stock