Customer Ratings & Reviews
- Model:
- JVM6175EKES
- SKU:
- 5268702
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, installation, and performance of this 1.7 Cu. Ft. Over-the-Range Microwave. Many appreciate its size, price, and the various features it offers, along with its attractive appearance and quiet operation. However, some customers have noted concerns about the door's sturdiness and the control panel's ease of use and susceptibility to scratches. A few also mentioned issues with fingerprint smudging and the microwave's light.
This summary was generated by AI based on customer reviews.
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shorter/higher than i expected. More bottons than necessary. Good for the price.
I would recommend this to a friendDon’t use geek squad
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this microwave until it broke about two years after using. Paid extra for 5 year warranty with geek squad but it’s been about a month now and they say the parts needed are “unavailable” and have no idea when it’ll come in but also refuse to replace so i have no idea how long I’m out a microwave. If you buy don’t waster your time getting extended warranty buy somewhere else
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are very sorry that your microwave stopped operating properly so soon into its lifespan. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Nice GE Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave, fast shipping. Like the stainless steel.
I would recommend this to a friend- Pros mentioned:Overall performance
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works extremely well and fits with my other appliances.
I would recommend this to a friend What kind of title are you wanting?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot review an item when we are still waiting for delivery and installation. The only other thing I can say is, we are not happy that we already were charged on our credit card for something that has yet to be delivered and installed. But that’s a Best Buy issue, not a product performance issue.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your delivery concern, we ask that you please reach out to Best Buy directly for assistance by calling: 1-800-433-5887. -Don@GEAppliances
- Cons mentioned:Light
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The light that shines over the stove top is to far back. Only two screws to hold to the top cabinet.
I would recommend this to a friend - Pros mentioned:Overall performance
Great microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave but it took a long time to get here
I would recommend this to a friend very loud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our old (still working) microwave with a new one but I wish I still had the old one. This GE runs very loud and the fan is super noisy. I thought by replacing my 13year old microwave I would have a more efficient and a much more quiet product.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, Thanks for offering us your feedback. Please know that we welcome it and take it very seriously. Your comments will definitely be taken into further consideration! If you ever need anything in the future, please feel free to reach back out. Thanks! -HannahGEA
- Pros mentioned:Size
Accommodates a wide range of dishes sizes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Primarily use for reheat and fits a cup to a large casserole dish. Very pleased with color, functions and it's quietness
I would recommend this to a friend - Cons mentioned:Light
JAMES Morris
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the light gets the face and inside glass HOT and when I was told someone would be here on Friday between 1 and 5 NOBODY called or showed up NOT HAPPY
No, I would not recommend this to a friend Average microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received a great price since it was an open box. I think the microwave is a little loud though.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello, we appreciate your review. We’re sorry to hear of your concern regarding the noise level of your new microwave. We appreciate you providing us this feedback and we will pass it along to our microwave product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA
- Pros mentioned:Price
Best price for the brand I want
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a GE microwave to replace my broken GE microwave to fit in the same place. I found the best price at Best Buy
I would recommend this to a friend Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is pretty great expect you need a little bit of force while opening the door on it
I would recommend this to a friendBrand response from GE Answers
Posted .Hello, we appreciate your review. We’re sorry to hear of your concern regarding the force required to open the door of your new microwave and understand your frustration. We appreciate you providing us this feedback and we will pass it along to our microwave product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA
Too Loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud but you can't tell in the store when just looking at it.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Points Not Given that are owed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great! But beware, Best Buy will NOT give me reward points I’m owed! This is the last purchase I will ever make, as they do not stand by their programs or purchases!
I would recommend this to a friend Needed service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is good but needed service from warranty in first 30 days. The part has been back ordered for almost 2 months
I would recommend this to a friendThis microwave is fantastic and a great value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the features this microwave offers, such as melt for butter or cheese or the defrost feature. It's a great microwave!
I would recommend this to a friendVERY Loud buzzing Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am surprised there are so many good reviews. This microwave is super loud. I had an old GE microwave which stopped working/heating, and was producing a loud buzzing sound. This new microwave has similar loud sound. My heart rate goes up when this is microwave is on. Note that there is no loud sound if you use reheat. But for other settings like Express Cook, there is this loud buzzing sound (which is as loud if not louder than the vent fan. The vent fan sound is at least more pleasant) I exchanged it once, and it has the same sound. Tired of exchanging again, I had a technician come over to check it out. Technician says it is normal. My 12 year old GE microwave was much quieter.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, we appreciate your review. We’re sorry to hear of your concern regarding the noise level of your new microwave. We appreciate you providing us this feedback and we will pass it along to our microwave product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
GE Microwave kept breaking down after repairs
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this microwave because it gets very positive reviews, but we scored a lemon. 6 months after we purchased it. It stopped working 3 separate times. GE sent a repair guy who ordered parts and fixed it. 3 weeks later a different part failed, the thermostat. Same process and 3 months later it broke down a 3rd time. Appears to be the thermostat again and now we had it. No more GE microwaves.
No, I would not recommend this to a friendjust average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the dials are not located in an orderly fashion and you have to stop and search whenever you want to make a selection.
No, I would not recommend this to a friend