Customer Ratings & Reviews
- Model:
- JVM6175EKES
- SKU:
- 5268702
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, installation, and performance of this 1.7 Cu. Ft. Over-the-Range Microwave. Many appreciate its size, price, and the various features it offers, along with its attractive appearance and quiet operation. However, some customers have noted concerns about the door's sturdiness and the control panel's ease of use and susceptibility to scratches. A few also mentioned issues with fingerprint smudging and the microwave's light.
This summary was generated by AI based on customer reviews.
Great Modern Looking Microwave!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave at an awesome price. Easy to install and just works. Wish there was a paper manual in the box but other than that looks really modern and works nice.
I would recommend this to a friendGood but could be better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave! Needs a stronger exhaust though. Doesn't seem strong enough.
I would recommend this to a friendGood value. Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonably priced. Very quiet. Looks good with my GE stainless range.
I would recommend this to a friendnew micro wave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Meets all my needs. Nice looking in my kitchen Just what i was looking for
I would recommend this to a friendCrappy handle that breaks every year or 2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Microwave but the door keeps coming off. The first time it cost me $225.00 to replace the cheap door handle and 2 years later the door handle broke again and now the price of the door handle has gone up $30. This door handle breaks every year or two and is super cheap and just the handle alone before installation is $185.00 in 2021 for a cheap plastic handle. So disappointed in GE
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thanks for leaving a review. We're sorry to hear about the handle issues you're having with your microwave. We can understand how this would be frustrating. If you're able, please reach out to us via social media with the complete model and serial number of your microwave. We would like to help as best we can. Stay safe. -Michael@GEA
Microsoft
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't review. Have not received it! Still waiting on the product to be delivered and installed as of January 30, 2026.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry that you have not received your new microwave yet. We advise contacting your retailer directly as they will have the most accurate and up to date information regarding your order.
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the open box appliances is in an perfect condiontion.
I would recommend this to a friendVery satisfied customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this microwave for 3 years. No issues with it. Great size; easy to use & easy to clean.
I would recommend this to a friendEasy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave and easy to use. It has a lot of upgraded features. Just review the manual on line.
I would recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I thought I was ordering. Came in on time
I would recommend this to a friendmicrowave review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works well- replaced similar G.E. microwave oven that wasn't working
I would recommend this to a friendWorks well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a older GE over the range micro. Fit perfectly in space and works well
I would recommend this to a friendEasy to install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, works as advertised and easy to operate.
I would recommend this to a friendVery Satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Fit perfectly over my stove. Runs quietly.
I would recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product sleek design easy to use/ good price
I would recommend this to a friendThe first one I bought I had to take back within a
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first one I bought I had to take back within a couple of weeks the second one they brought they had to take back within a week the third when they brought seems to be working but the front lights flicker call Dan Bestbuy said it was over a year old that I had a contact GE I didn’t bother
No, I would not recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It meets our needs. It I don’t like how cheap the handle is.
No, I would not recommend this to a friendWidth not as advertised with door open- check it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this microwave and learned that, even though I had owned the equivalent model with the exact same dimensions and even though I checked the dimensions against the Best Buy site, the hinge has been changed on this version. If you ever want to open the door to your microwave without damaging the cabinet next to it or having to open another cabinet door every time you use the microwave, see it in store and measure carefully.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave your review and choosing a GE Appliance unit for your home. We appreciate you sharing your experience and hope the situation has since been resolved. If not, we recommend contacting our bestbuy.com customer service department at 1-888-237-8289, or call your local store.
Did not last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this microwave in June 2020 and it has stopped work. It appears that the magnetron has gone bad already. It worked fine for 4 years!
No, I would not recommend this to a friendWrong two letters, should have gone with LG not GE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our previous GE Microwave oven lasted many years so we decided to stick with GE. That was a mistake. I took a day off from work so it could be delivered/installed. Soon as the installer left I put a cup of tea in and hit beverage. The beeps that followed sounded different than our old unit. I looked at the display and it said sensor failure. The sensor is a feature we don't need and didn't want but with supply chain issues the available units had it. Now I have to take another day off from work to let GE come in and see the problem. I asked Paula at 800.432.2737 if the technician would have the parts necessary to repair it. The response was no. I guess I'll be taking a third day off from work for this GE piece of junk. I'm sticking with LG from now on. Haven't had an issue with my refrigerator, washer or dryer.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - Oh no! We hate to hear you had this experience with your new microwave and can assure you this is a most unusual situation and while this is no consolation, please understand we are aware of the inconvenience this has caused you and truly apologize. Our service technician will be able to properly diagnose the issue and take care of this for you under your warranty. Kind regards - Vikki@GEA
