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Customer Ratings & Reviews

$360.43
Save $89.56
The comparable value is $449.99

Customer reviews

Rating 4.4 out of 5 stars with 2013 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the product's strong overall performance, ease of use, and straightforward installation, often highlighting its perfect size, good value, quiet operation, and sleek design. They also appreciate its useful features, including sensor cooking. However, some users have noted concerns regarding the door not closing securely, its susceptibility to fingerprints, and a control panel that can be a bit tricky, with a few mentioning lower power compared to other models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,013 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    works fine don't forget to take the plastic off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, installed very quickly and efficiently. Seems to work fine. The only surprise was the thin layer of plastic covering the control panel, which I didn't see at first. It pulled off, but there was no mention of doing so in the instructions that I could see.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this microwave is great. looks good & works tremendously. heats up fast!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A decent replacement microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering I paid less than $300 for this, it's very good. I don't need it to do a ton of things, but it's very easy to work with and came completely "pre-loaded" with settings for a variety of items. So far, it's doing just fine. When you select the Express Cook option, it does seem like it's taking a little bit of time for the brain to kick in to figure out wht it's doing. It sorta freaks me out because I keep wondering if it's going to crash and burn. Brains are touchy you know!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The perfect Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great features and pretty quiet The perfect microwave!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement It fits perfect in the old opening So far it’s operating great. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install Fast pickup Great working machine For the price

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We love hearing that your pickup and installation went well and are glad it met your price point. This is a great microwave that has many great features, including the add 30 seconds button and the on off on the turntable for larger casserole dishes. Thanks so much for your purchase! GE_Appliances

  • Pros mentioned:
    Ease of use, Overall performance, Price

    Rated 5 out of 5 stars

    Excellent choice for a replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance, style, and cost I like. Easy to use too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Well made. Been using it about a month. The only complaint is that it takes too many steps to select a specific amount of cook time. This is really a minor annoyance, as we tend to use the quick cook settings most of the time.

    I would recommend this to a friend
  • Cons mentioned:
    Power

    Rated 4 out of 5 stars

    Good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but not as good as our last full 35" model. Power is less than expected. One thing better is sound: this is very quiet. Also has some features like reheat that is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good brand microwave for a decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement microwave and I had the Whirlpool appliances in the past which did not last. So I went back to the old reliable “GE”. It’s durable, dependable and looks good. Although, I found the vent system to be useless and poorly designed because the vent is on top instead of face forward and air flow blows all the fumes up onto your cabinet and ceiling which would eventually damage the ceiling drywall and the filters are not made well enough to catch enough of the food grease and particles and smell from cooking. Aside from this flaw, I trust and stand by the GE brand and I still have my GE Profile refrigerator that was purchased in 1994 and it’s still working great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Price

    Rated 5 out of 5 stars

    Nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a GE microwave. Easy to install. Looks good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Planned Obsolescence on the Part of GE?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this microwave, mainly because of its looks and the fact that it comes in slate (very few do), but as far as performance, we have had two already that have not lasted long. The first one we inherited when we purchased our house and the house had only been occupied for a year prior to our moving in (so the microwave was only a year old, the house was built a year before). We used it for less than a year before it broke and needed to be replaced. So it had about a 20 month use-life (the GE warranty is only 12 months). We purchased the same microwave to replace it, thinking the first had been a lemon. Fortunately, we also purchased the additional 5-year Geek Squad warranty for $100. After about 38 months of use (a little over three years), this one has also died. So we are waiting for a repair now and do not know if it will need replacing. We waited to post a review until we saw how this one did, but it also did not last too long. If you are purchasing this microwave, spring for the additional warranty because it will not last long. Planned obsolescence at its finest.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just what we were looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our GE microwave stopped working suddenly and we were forced to find a new model after 10 years. We first purchased a GE Profile unit, but was very disappointed. We ordered this unit instead and are very pleased. Also it is 1/2 the price of the GE Profile unit, looks the same and functions the same. We are very pleased with this unit and would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little pricey for what you get. The intructions are not clear at all when it comes to removing the film. As i was taking the film off, I noticed a film on the inside of the door. So it was removed. Since the film was thicker, I just wanted to confirm that it was supposed to come off or not. There is NOTHING in the instructions about it. I'm lucky that I didn't damage it as when I googled it, On the GE website, it explains not to remove it. Well crap. I was able to re-apply it as it also states on the website that if removed, do not use it and call service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for a month...miss the preprogrammed feature for cooking vegetables as in my old unit but can adjust cook time myself. Wish this 1.7 size microwave came in a fingerprint free finish but otherwise I have been pleased. I.t is a nice clean design

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Price

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit . Super deal on sale was able to install by my self in 30 mins

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good microwave for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a good microwave. Make sure that you choose this one if you want sensor cooking. There is a similar model that doesn't have a sensor. Easy to use and heats well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice microwave. Had some initial issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent microwave for the price. It showed up with marks on the stainless. When I called Best Buy customer service, the rep basically told me that Best Buy didn't deal with that issue. He also said he was not authorized to send a replacement but could sell me a more expensive one! I was shocked. As a result, I contacted another store who gave me suggestions on how to fix the issue. After several hours of trying every solution given to me, the marks became less visible. In a nutshell, the microwave is fine but Best Buys Customer Service was very disappointing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Awesome Microwave Hot and Ready

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old microwave and the instructions were clear and easy to install. It heats up my food faster then my old microwave and hoping I can get another 10+ years on this one like my old GE one. Buttons are easy to use and it looks nice on the outside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Extremely satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As sleek and attractive as it looks on paper. Easily installed, easily kept clean and performs every function exceptionally well.

    I would recommend this to a friend