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Customer Ratings & Reviews

$360.43
Save $89.56
The comparable value is $449.99

Customer reviews

Rating 4.4 out of 5 stars with 2012 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the product's strong overall performance, ease of use, and straightforward installation, often highlighting its perfect size, good value, quiet operation, and sleek design. They also appreciate its useful features, including sensor cooking. However, some users have noted concerns regarding the door not closing securely, its susceptibility to fingerprints, and a control panel that can be a bit tricky, with a few mentioning lower power compared to other models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,012 reviews
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    very nice microwave at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was straightforward. Good quality microwave at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love this microwave

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave open box. It was a fair condition but still great. Best Buy is the best.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bulbs cost $24 to replace and there are two

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven works fine as did the last GE microwave. It's not the engineers who are the problem. First problem: the oven uses two incandescent bulbs for the cooktop light. EACH COSTS $24 TO REPLACE. We've had our oven a year and a half and one just died, so they don't last long. In 2020 LEDs should have been used of course, but clearly GE decided to go for cash flow... from YOU :) (There are no "generics" for this bulb). Second problem: in anything but bright light the keypad is illegible. In fact in low light you can hardly tell it has writing on it. Bring a flashlight or candle. Third problem: The user interface is awkward: the buttons are not logically laid out. However I notice GE has changed that since we bought the oven, so maybe that's better now. So GE: residual income = lousy review. It's a trade off.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello bulbscost24, we are sincerely sorry you have not been pleased with the features and functionality of your microwave. We understand how purchasing replacement parts would be frustrating, along with the other issues you discussed. The type and part number for the bulbs are as follows: 125V, 30W; WB36X10328. If you are having difficulty locating these bulbs, we recommend you check out our website. If you would like to reach out to us about your issues with this microwave further, please don’t hesitate to do so via the “Contact Us” link on our website. Thanks for choosing GE Appliances! -Chris@GEA GE_Appliances

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Quality microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic microwave that has all to key functions at a fair price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Direct replacement - 17 years later

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our microwave has been a warrior, especially in this day and age, where we "Nuke" almost everything! Our unit hit a snag, the keypad was "non-communicato"! It's a GE, let's replace the broken touch pad! The part was $282 and it was refurbished! Got a brand new direct replacement for $300 AND they delivered it to our home for free! Install took about 45 minutes, but nothing major! I hope it will be this easy for you!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re so glad to hear you’ve had a good experience! If you’d like to share your positive feedback regarding delivery and installation with Best Buy, their customer service can be reached at 1 (888) 237-8289. We truly appreciate your loyalty to our brand, and we’re confident your new microwave will work well for you for many years to come, just as your old one did. Enjoy! -Sarah@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really easy to install and use. It's such a nice sleek look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious GE microwave...!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a basic microwave by GE. It has weight and time defrost, sensor cooking controls, add 30 seconds microwave time, and the best feature you can turn off the rotation of the turntable. Love the black color matches my black Kenmore electric stove. The price is also just right. I can’t see spending more for what a microwave should do. Thanks Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    Nice addition to the package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product but have only 1 "cons" to this item: I wish the control panel would illuminate at dark or a button option to make it light up. It is hard to see any buttons at night and I have to turn on the big overhead kitchen light

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    GE Over Range Microwave Oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Installation but GE changed mounting bracket design. Originally purchased to replace older GE thinking mounting was same. Works great, all works as advertised. Best Buy obtained this unit 2 weeks faster than big box stores could in a large metro market.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Microwave had to fit perfectly and it does

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went perfectly!! I was worried about replacing my microwave that would fit perfectly in my custom cabinets, but Best Buy did it perfectly! Love my new microwave!

    I would recommend this to a friend
  • Cons mentioned:
    Power

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, not as powerful as my last one but you adjust. Perfect fit between my cabinets and backsplash

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Perfect size. Easy to install. Lots of options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy*Best Price*Best Inventory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is the product PERFECT, but Best Buy actually had IN STOCK options and the best prices. We replaced our 10year old GE workhorse with this new model.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    GREAT MICROWAVE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price, works excellent has alot of cool features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    This Microwave is quiet and looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this microwave. Easy install and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Disappointed with service.l

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performs very well. Good value and easy to operate. Service was totally unacceptable. The product was delivered but not installed as I had contracted. Several phone calls but no results.I had to install it with the assistance of my brother.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very effective in performance and look.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Oh man cooking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is up and running and doing a good job I would recommend it to anybody

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Microwave works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works great. It looks nice but does show fingerprints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    looks great in my kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features. It is easy to use and looks great in my kitchen.

    I would recommend this to a friend