Customer Ratings & Reviews
- Model:
- JVM6175SKSS
- SKU:
- 12377987
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the product's strong overall performance, ease of use, and straightforward installation, often highlighting its perfect size, good value, quiet operation, and sleek design. They also appreciate its useful features, including sensor cooking. However, some users have noted concerns regarding the door not closing securely, its susceptibility to fingerprints, and a control panel that can be a bit tricky, with a few mentioning lower power compared to other models.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great replacement.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliance, easy installation and easy-to-use.
I would recommend this to a friend Excellent value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Our previous GE microwave lasted about 15 years ! Although the old mounts were not an exact match it was not difficult to self install this new model. The LED lighting is large and bright so we turned off the timer display. So far all is good. I would recommend this model to anyone.
I would recommend this to a friend- Pros mentioned:Installation
Does the job for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works and functions as it should, was a easy install and programing is simple
I would recommend this to a friend It’s fine for a basic microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fine for a basic microwave. This replaced an older version of the same model that stopped working right after the warranty ended. I hope this will last a little longer than just the warranty period.
I would recommend this to a friend- Pros mentioned:Price
ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good for the price. again no manual, had to be upload from internet.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Microwave/HORRIBLE BEST BUY SERVICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the microwave, think it will do the job.
I would recommend this to a friend Great so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to replace a microwave in the same family. The microwave I had before was the next size up from this one and died just shortly after a year of owning (barely past the warranty) I got this so it would match the other appliances so I hope it lasts a little longer! If you’re wondering, the mounting holes for this are definitely different from the other models like it.
I would recommend this to a friendPerfect for our needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was purchased to replace an old one. We love the new features. Works great.
I would recommend this to a friendMicrowave working fine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been using the microwave daily since it was installed 3 months ago. It replaced a very similar GE microwave that was 14 year old. Hopefully, this one will be as reliable. This unit is configured to return the filtered air to the kitchen. The filtration, even with an activated charcoal filter, is only moderately effective.
I would recommend this to a friend- Pros mentioned:Overall performance
Happy with the product/took too long to receive it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the microwave and it’s value, but not happy that it took as long as it did to get it
I would recommend this to a friend - Pros mentioned:Ease of use
New Micro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our microwave it's easy to use. I'd recommend this model to anyone.
I would recommend this to a friend great microwave and great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.terrific product. looks good fit right in and works great. .stainless steel matches the rest of the kitchen appliances>
I would recommend this to a friend- Pros mentioned:Installation
Working great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and work smoothly..................
I would recommend this to a friend Great replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace earlier model with sensor. Pulled the old new went right back in. Just plug in and go.
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The other microwave we had been using for 8 years unexpectedly quit so we had to find a replacement on rather short notice. We liked this one because it was black stainless and it did not disappoint. It does everything as usual but it also has a sensor in it so making popcorn became so much better than having to guess like before. Love it.
I would recommend this to a friend- Pros mentioned:Ease of use
Simple and useful.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No bells or whistles. Just what we wanted. A basic but very useful microwave that gets the job done.
I would recommend this to a friend Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was wonderful from the moment I stepped into the store all the way through the delivery and installation. Your sales person in the store was fantastic! I hope you will note this in her file. I definitely would have given 5 stars except that the GE microwave is not as good as the overall Best Buy experience!
No, I would not recommend this to a friend- Pros mentioned:Overall performance
New Microwave
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My microwave I purchased is very nice looking, and it works great.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We are so happy to hear you are pleased with your new microwave. We appreciate your purchase. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
- Cons mentioned:Door
Nice looking microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave, but we are having trouble with the door--the light stays on & sounds like it is running until we giggle the door until it quits. We will be contacting customer service.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Beighlee - We are very sorry to hear about this. Please disconnect power to the microwave for two to three minutes. This should reset the electronic components and restore normal functioning. Should the issue persist, I recommend scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and repair your appliance. You can schedule an appointment by calling 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET or schedule online anytime at: http://www.geappliances.com/ge/service-and-support/service.htm . GE Appliances technicians are certified specialists trained by the factory and supported by our technical assistance team. They use proprietary computer technology to more accurately diagnose the problem and make sure the appliance is fixed properly. No other servicer has this technology. GE Appliances technicians are certified specialists trained by the factory and supported by our technical assistance team. They use proprietary computer technology to more accurately diagnose the problem and make sure the appliance is fixed properly. No other servicer has this technology. - TREY@GEA
- Pros mentioned:Ease of use
GE Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and predictable cooking. Very easy to use
I would recommend this to a friend