Customer Ratings & Reviews
- Model:
- JVM6175SKSS
- |
- SKU:
- 12377987
Customer reviews
Rating 4.4 out of 5 stars with 2012 reviews
(2,012 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the product's strong overall performance, ease of use, and straightforward installation, often highlighting its perfect size, good value, quiet operation, and sleek design. They also appreciate its useful features, including sensor cooking. However, some users have noted concerns regarding the door not closing securely, its susceptibility to fingerprints, and a control panel that can be a bit tricky, with a few mentioning lower power compared to other models.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Damaged microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave was damaged and couldn’t be installed. The upper top left and would not fit in the space.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
basic microwave use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the numbers are hard to press! I thought they should go on the moment I pressed them, but it takes a few times before it kicks in! Everything else is fine
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Black
I would recommend this to a friend- Pros mentioned:InstallationCons mentioned:Door
Rated 4 out of 5 stars
Very Good for the Price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I can add anything new to the previous reviews. The good news: 1. We love the slate finish and will buy slate appliances going forward. 2. All of the features seem to work as advertised. It has the features we need. 3. Seems slightly more powerful that the old Whirlpool it replaced. 4. Runs very quiet during normal cooking. 5. Easy installation and fits perfectly. The not so great news: 1. Agree with others. The display can be a bit tough to see in anything but a bright room. 2. Agree with others. The vent fan is surprisingly loud. 3. Agree with others. I can live with the surface light being near the back but it does a better job of illuminating my new backsplash than it does lighting up the stove top. 4. The door does have a slightly chincy feel when you pull it.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Slate
I would recommend this to a friend Rated 3 out of 5 stars
No Owner's Manual
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave oven performed as expected, but was disappointed that a hard copy of the owner's manual was not included in the box.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - Thanks for this feedback. We're certainly glad that your microwave is working properly, but we do apologize that a hard copy of the owner's manual was not included in the box. This would be disheartening and we understand your disappointment. If you'd like to connect with us directly, we'd be happy to send a hard copy of the owner's manual your way. Reach out through email on our website anytime or call us at 1-800-626-2005 Monday through Friday 8 a.m. to 8:00 p.m. ET or 8:00 a.m. to 7:00 p.m. ET on Saturdays (we're closed on Sunday). Additionally, if you need access to the manual right now, here's a link:  https://files.bbystatic.com/ciZTFn4keNSiUhy5WdWTMA%3D%3D/59b984f5-fcf9-424f-a125-a55a9a0ef208.pdf. We're grateful to have you in our GE Appliances family. Be well, Kelsey@GEA
Rated 3 out of 5 stars
Poor quality control
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave came broke had another on truck second microwave was dented only gave me $80 to keep dented microwave. Should of been half priced.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
GE Microwaves perform
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. GE makes good microwaves. We especially like the quick cook feature.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product great installation experience !
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. BEST BUY installed it with skill and care. They did a really good job!
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Mr.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nowhere in specs is it stated that this microwave is apparently designed in the 70's, since it uses 2 halogen bulbs in its over the range light, instead of LED or even incandescent. The cover to that light gets extremely hot, and therefore I can't use it like I used all my other microwave lights and leave it on for extended periods of time, since I feel that may be unsafe, or damaging to the plastic, and it's impossible to replace the bulbs with other types. GE knows that it uses halogen bulbs, and the company should make that clear in the specs. Otherwise, it performs like your average microwave.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't buy open box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered open box in excellent condition. Description said it would include original packaging and all parts. The product came wrapped in bubble wrap (which should have been our first clue) and once home and unwrapped, included none of the mounting parts. Customer service and geek squad were unhelpful in obtaining the necessary parts. Will need to drive an hour back to the store for a return. Don't recommend buying open box.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your experience and hope the situation has since been resolved. If not, we recommend contacting our bestbuy.com customer service department at 1-888-237-8289, or call your local store.
Rated 3 out of 5 stars
Exciting Microwave?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a microwave, hard to get too excited. Consumer Reports liked it well enough and it fit the space. Fitting the space was the first priority. It is working as expected
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Microwave is just ok...no frills
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to replace my stove top microwave, which was only 6 yrs old and of course out of warranty. Since it was a GE I replaced it with another one. I hope it lasts.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
NOT recommended
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been please with GE microwaves in the past. This model would no longer heat before 6 months of use. It was repaired and now it is doing the same thing again a few months later. Two major breakdowns in an 8 month old appliance is unacceptable. I like all the features when it works but fear the quality of GE has declined or I got a lemon.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased the same item previously (1.5 yrs ago) but the repair would cost more than a new one. No extended warranty the first time. They don't make them to last
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Mike is awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mike delivered and installed. Very knowledgeable and professional.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
decent, for basic household needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Budget-friendly & meets our needs. The stainless-steel version is more visually appealing but our kitchen appliances are all black
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Black
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Howard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old microwave was a GE and this fit perfect in the same spot.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White
I would recommend this to a friend Rated 4 out of 5 stars
Worth getting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced an existing microwave. Installation was a bit trick and took a good 2 hours to get right and level. If you are not handy and don't have the tools definitely go for the professional install. The unit itself works great and the recirculating fan is quieter and better then the unit it replaced.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Ok because it was in stock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy operation. I only purchased this model because the better appliances were not in stock
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White
No, I would not recommend this to a friendRated 3 out of 5 stars
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shorter/higher than i expected. More bottons than necessary. Good for the price.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Don’t use geek squad
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this microwave until it broke about two years after using. Paid extra for 5 year warranty with geek squad but it’s been about a month now and they say the parts needed are “unavailable” and have no idea when it’ll come in but also refuse to replace so i have no idea how long I’m out a microwave. If you buy don’t waster your time getting extended warranty buy somewhere else
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Slate
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are very sorry that your microwave stopped operating properly so soon into its lifespan. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA











