Customer Ratings & Reviews

The oven works fine as did the last GE microwave. It's not the engineers who are the problem. First problem: the oven uses two incandescent bulbs for the cooktop light. EACH COSTS $24 TO REPLACE. We've had our oven a year and a half and one just died, so they don't last long. In 2020 LEDs should have been used of course, but clearly GE decided to go for cash flow... from YOU :) (There are no "generics" for this bulb). Second problem: in anything but bright light the keypad is illegible. In fact in low light you can hardly tell it has writing on it. Bring a flashlight or candle. Third problem: The user interface is awkward: the buttons are not logically laid out. However I notice GE has changed that since we bought the oven, so maybe that's better now. So GE: residual income = lousy review. It's a trade off.

We have always purchased GE appliances, they last a lot longer than other brands (our last GE OTC microwave was with us for 18+ years) with no constant service needs like other brands. We love the look and feel (it matches our new GE refrigerator), works flawlessly by heating the food evenly, runs a lot quieter than our old one and the fan, light and user interface is all very intuitive. If we had another kitchen I would buy a second one!

Very affordable does what it needs to do. Great buy

I hope this one is better than the one it is replacing. I had to replace one that was less than 4 years old when it stopped working. Since this model is still made, it made most sense to get the same model, which I was able to install, on my own, in about 30 minutes. It fit right onto the existing bracket that was already on the wall.

Works like it should! Very similar to our last microwave though the color of the lights are different. Sleek design, easy to use.

This microwave is easy to use, has a lot of automatic functions, and was fairly easy to install.

It’s a basic microwave by GE. It has weight and time defrost, sensor cooking controls, add 30 seconds microwave time, and the best feature you can turn off the rotation of the turntable. Love the black color matches my black Kenmore electric stove. The price is also just right. I can’t see spending more for what a microwave should do. Thanks Best Buy.

This is a good microwave with the exception of the following: - Occasionally a message will appear on the control panel to "Insert the food" when the food is already inside. You have to open the door and shut it then press start. I have not discovered how to turn this feature off, if it is even possible to do so. - The unit is usually freezing cold inside which means you have to cook the food longer to get it hot. I called for a reinstall, but when the same installers came out (people contracted by Best Buy to do the work, not Best Buy employees), they said there was nothing that could be done. In all honesty, I am not sure if this is a problem in the microwave or the vent pipe to the outside of the house. Hopefully, this will only be an issue in winter. Otherwise, the unit functions well, is easy to clean and the price was excellent for a white one.

We shopped at several store before we made our purchase. The lady at Bestbuy that help us with our purchase order had helped my wife with a camera a couple years ago. We had to order because ours was not in stock. It was also on back order so it is taking a long time to receive. Best Buy had the best price plus we had several gift cards to you. I can't wait to get my microwave.

Overall, we are very pleased with the performance of this microwave oven. The Potato feature cooks yellow and sweet potatoes remarkably well. The Melt feature is terrific for melting butter. The Mute feature is great to have when other family members are sleeping. It's very easy to wipe up splatters or spills from the interior surface. The one aspect, that could use improvement, is the noisy door which makes a loud bang when it is closed. In addition, it would be better to have 2 light bulbs underneath (like our old GE microwave did) to provide more light on the top of the range.

So far this has been a great mricrowave. Istall3d like most under the cabinet microwaves.

Easy to use. Perfect size. Easy to install. Lots of options.

Easy to use and very effective in performance and look.

Very nice and works great. Has great features and ease of use.

This microwave replaced a 15 year old microwave and has all of the features my old Whirlpool Gold had. It is easy to use, large interior. The control panel is a little hard to read because it is black. I love the Slate color, doesn't show the fingerprints. Was very easy to install.

It looks great and cooks, defrosts, and all auto features work well (e.g., popcorn, reheating). For me usage is straight forward and I like features as adding additional time without stopping and starting, changing the temperature also without stopping and resetting. Very please with our purchase.

The product is exactly as previewed on line. Looks good. Works well. Does what I need. The color matches my other appliances.

love this microwave! and just love best buy! great customer service!!! thank you for all you do!

This is a great microwave. This microwave is really improved over what I had. It does not overcook the food and it is easy to use. The inside turn table is also much better in that the edges of the turn table are curved. The curved glass turn table prevents any liquid from splashing all over the inside. This new feature corrects a big clean up. I do not have to work so hard cleaning it after cooking. Every buyer will appreciate this feature!

Looks great! Works great! i really couldn’t be happier!