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Customer Ratings & Reviews

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Comp. Value: $449.99

Customer reviews

Rating 4.4 out of 5 stars with 1995 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, installation process, and overall performance of the 1.7 Cu. Ft. Over-the-Range Microwave. Many appreciate its price, size, and array of features, as well as its appealing design and appearance. However, some customers have noted concerns regarding the noise level and power, while others have mentioned issues with fingerprints and the control panel's susceptibility to scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,995 reviews
  • Rated 4 out of 5 stars

    A decent replacement microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering I paid less than $300 for this, it's very good. I don't need it to do a ton of things, but it's very easy to work with and came completely "pre-loaded" with settings for a variety of items. So far, it's doing just fine. When you select the Express Cook option, it does seem like it's taking a little bit of time for the brain to kick in to figure out wht it's doing. It sorta freaks me out because I keep wondering if it's going to crash and burn. Brains are touchy you know!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great microwave for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We shopped at several store before we made our purchase. The lady at Bestbuy that help us with our purchase order had helped my wife with a camera a couple years ago. We had to order because ours was not in stock. It was also on back order so it is taking a long time to receive. Best Buy had the best price plus we had several gift cards to you. I can't wait to get my microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Disappointed with service.l

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performs very well. Good value and easy to operate. Service was totally unacceptable. The product was delivered but not installed as I had contracted. Several phone calls but no results.I had to install it with the assistance of my brother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious GE microwave...!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a basic microwave by GE. It has weight and time defrost, sensor cooking controls, add 30 seconds microwave time, and the best feature you can turn off the rotation of the turntable. Love the black color matches my black Kenmore electric stove. The price is also just right. I can’t see spending more for what a microwave should do. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ed Fellowes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many features that enhance your cooking experience. Sensors that determine when your food is cooked perfectly. Just put it in and you're done.

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    Nice addition to the package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product but have only 1 "cons" to this item: I wish the control panel would illuminate at dark or a button option to make it light up. It is hard to see any buttons at night and I have to turn on the big overhead kitchen light

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A very good microwave but with a glitch or two

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good microwave with the exception of the following: - Occasionally a message will appear on the control panel to "Insert the food" when the food is already inside. You have to open the door and shut it then press start. I have not discovered how to turn this feature off, if it is even possible to do so. - The unit is usually freezing cold inside which means you have to cook the food longer to get it hot. I called for a reinstall, but when the same installers came out (people contracted by Best Buy to do the work, not Best Buy employees), they said there was nothing that could be done. In all honesty, I am not sure if this is a problem in the microwave or the vent pipe to the outside of the house. Hopefully, this will only be an issue in winter. Otherwise, the unit functions well, is easy to clean and the price was excellent for a white one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Perfect size. Easy to install. Lots of options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave replaced a 16 year old GE Profile which was beginning to falter and make noises. This unit is working great and is much quieter than our previous model and we are happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Good Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very effective in performance and look.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works but Issues with Mounting Hardware

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the GE microwave because I thought it would fit in the space left by my prior GE microwave. While the dimensions are as advertised the actual mounting hardware has changed from prior models both for the wall mount and overhead hole locations. This made installation challenging. Otherwise the microwave works as advertised and will probably last for 8 years as this seems to be the life span of these microwaves.

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    Good microwave for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave replaced a 15 year old microwave and has all of the features my old Whirlpool Gold had. It is easy to use, large interior. The control panel is a little hard to read because it is black. I love the Slate color, doesn't show the fingerprints. Was very easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice over-the-range microwave

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, we are very pleased with the performance of this microwave oven. The Potato feature cooks yellow and sweet potatoes remarkably well. The Melt feature is terrific for melting butter. The Mute feature is great to have when other family members are sleeping. It's very easy to wipe up splatters or spills from the interior surface. The one aspect, that could use improvement, is the noisy door which makes a loud bang when it is closed. In addition, it would be better to have 2 light bulbs underneath (like our old GE microwave did) to provide more light on the top of the range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value and looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great and cooks, defrosts, and all auto features work well (e.g., popcorn, reheating). For me usage is straight forward and I like features as adding additional time without stopping and starting, changing the temperature also without stopping and resetting. Very please with our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one lasted about a week and died. It was replaced and the replacement is working wonderfully more that a year and a half later.

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 5 out of 5 stars

    Happy with this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave looks good and functions well so far. Compared to our old microwave, it is quieter and the fan works better. The only negative is that the control panel isn't very sensitive so you have to push kind of hard for the buttons to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    NICE MICROWAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FITS IN THE SPACE WE NEEDED AND HAS AN OUTSIDE VENT. EASY TO CLEAN

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love my new microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great! Works great! i really couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice microwave but few instructions for use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is easy to use but I would have preferred to have a booklet that was more complete insofar as time to blanch or cook different vegetables, etc. I kept the one from my old microwave as a guide but it was a slower oven than this one. This is a problem for GE not Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I like the sensor melt and defrost are good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this one because it was the same one I had. Wasn't happy with the way they changed the screw holes to hold under cabinet. I had to cut tile and remove wood to make it fit instead of 1/2 hour install it took hours. when they change things they should explain it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear you're happy with the sensor melt and defrost, and we appreciate your loyalty to our brand! We can advise than when an over-the-range microwave is replaced, you should use the mounting bracket that comes included with the new microwave, even if you're replacing with the same model. The new screws, bolts and other hardware should also be used, and the new installation instructions should be followed. This is because the design and installation requirements can change over time. Your feedback regarding the process of installing this model is appreciated and will be shared with our team. GE_Appliances

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