Customer Ratings & Reviews
- Model:
- JVM6175SKSS
- |
- SKU:
- 5268301
Customer reviews
Rating 4.4 out of 5 stars with 1988 reviews
(1,988 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, installation process, and overall performance of the 1.7 Cu. Ft. Over-the-Range Microwave. Many appreciate its price, size, and array of features, as well as its appealing design and appearance. However, some customers have noted concerns regarding the noise level and power, while others have mentioned issues with fingerprints and the control panel's susceptibility to scratches.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is very loud. On the upside the look is very sleek.
No, I would not recommend this to a friendRated 1 out of 5 stars
Humpback Whale
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had since Aug. 2022, now as of Dec 2024, the magnetron is going bad, sounds like a sickly humpback whale. Sadly this is my 1st dealing and major appliance purchase (stove, refridge and dishwasher) for GE appliances and I am less then thrilled to have to buy another already.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
Rated 3 out of 5 stars
Needed service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is good but needed service from warranty in first 30 days. The part has been back ordered for almost 2 months
I would recommend this to a friendRated 1 out of 5 stars
GE Microwave kept breaking down after repairs
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this microwave because it gets very positive reviews, but we scored a lemon. 6 months after we purchased it. It stopped working 3 separate times. GE sent a repair guy who ordered parts and fixed it. 3 weeks later a different part failed, the thermostat. Same process and 3 months later it broke down a 3rd time. Appears to be the thermostat again and now we had it. No more GE microwaves.
No, I would not recommend this to a friendRated 1 out of 5 stars
VERY Loud buzzing Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am surprised there are so many good reviews. This microwave is super loud. I had an old GE microwave which stopped working/heating, and was producing a loud buzzing sound. This new microwave has similar loud sound. My heart rate goes up when this is microwave is on. Note that there is no loud sound if you use reheat. But for other settings like Express Cook, there is this loud buzzing sound (which is as loud if not louder than the vent fan. The vent fan sound is at least more pleasant) I exchanged it once, and it has the same sound. Tired of exchanging again, I had a technician come over to check it out. Technician says it is normal. My 12 year old GE microwave was much quieter.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, we appreciate your review. We’re sorry to hear of your concern regarding the noise level of your new microwave. We appreciate you providing us this feedback and we will pass it along to our microwave product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Rated 2 out of 5 stars
Hardware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave look fine but Missing all hardware had to order in Amazon because the bolt holder the microwave on top of cabinet is special bolt .
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White
I would recommend this to a friendRated 1 out of 5 stars
Disappointed…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy the name doesn’t keep there words of saying price match guarantee. Don’t trust on there this guarantee it’s a lie… I bought this microwave and price dropped after 2 week when I went for price match they said they can not do price match because item was already discounted. That was very disappointing…
No, I would not recommend this to a friendRated 3 out of 5 stars
This microwave is fantastic and a great value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the features this microwave offers, such as melt for butter or cheese or the defrost feature. It's a great microwave!
I would recommend this to a friendRated 3 out of 5 stars
just average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the dials are not located in an orderly fashion and you have to stop and search whenever you want to make a selection.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Slate
No, I would not recommend this to a friendRated 3 out of 5 stars
Sonoita
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cheap microwave. Usual poor service at the store.
I would recommend this to a friendRated 3 out of 5 stars
Loud
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy and stops heating food at times…………………..
No, I would not recommend this to a friendRated 2 out of 5 stars
New Microwave not as good as the old one
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new microwave does not cook as fast, is much louder and overall not as satisfied with the performance.
No, I would not recommend this to a friendRated 3 out of 5 stars
It’s a GE, not great, not terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works but make a slightly annoying rattling when running.
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White
No, I would not recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these a few times now for my apartment building and they work well
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White
I would recommend this to a friend Rated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Not perfect. Doesn’t have some features.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, we appreciate your honest feedback. We're wishing you the best and appreciate you choosing GE Appliances. - Guy@GEA
Rated 1 out of 5 stars
Alas! Short Lifespan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased April, 2019 to replace an older GE model which was over 16 years old and still working. Replaced to match color of our new stove. Unfortunately a BIG mistake as this unit started to show signs of trouble before reaching it’s second anniversary, and as of this past weekend no longer heats. What gives GE, should I have bought one of your competitors instead?
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your microwave stopped operating properly so soon into its lifespan. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Rated 2 out of 5 stars
Brand new defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived defective. The fan goes on when any good is heated. Very noisy... GE warranty is taking weeks to get the part and return to fix the brand new installed microwave.
No, I would not recommend this to a friendRated 3 out of 5 stars
It does what it's supposed to do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a microwave. It does what it's supposed to do.
No, I would not recommend this to a friendRated 3 out of 5 stars
The loudest fan I’ve ever heard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fan has 2 settings. Loud and Superloud. Otherwise it’s a good microwave
No, I would not recommend this to a friendRated 4 out of 5 stars
Excellent Microwave BUT…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Under the microwave air filters fall onto stove when door is closed. Asked for replacements 2 times and received the filters 2 sizes too large each time. Otherwise Microwave works great!
I would recommend this to a friend











