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Customer Ratings & Reviews

$269.99
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Comp. Value: $449.99
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Customer reviews

Rating 4.4 out of 5 stars with 1988 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, installation process, and overall performance of the 1.7 Cu. Ft. Over-the-Range Microwave. Many appreciate its price, size, and array of features, as well as its appealing design and appearance. However, some customers have noted concerns regarding the noise level and power, while others have mentioned issues with fingerprints and the control panel's susceptibility to scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 1,988 reviews
  • Rated 3 out of 5 stars

    Loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is very loud. On the upside the look is very sleek.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Humpback Whale

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had since Aug. 2022, now as of Dec 2024, the magnetron is going bad, sounds like a sickly humpback whale. Sadly this is my 1st dealing and major appliance purchase (stove, refridge and dishwasher) for GE appliances and I am less then thrilled to have to buy another already.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. GE_Appliances

  • Rated 3 out of 5 stars

    Needed service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is good but needed service from warranty in first 30 days. The part has been back ordered for almost 2 months

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GE Microwave kept breaking down after repairs

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this microwave because it gets very positive reviews, but we scored a lemon. 6 months after we purchased it. It stopped working 3 separate times. GE sent a repair guy who ordered parts and fixed it. 3 weeks later a different part failed, the thermostat. Same process and 3 months later it broke down a 3rd time. Appears to be the thermostat again and now we had it. No more GE microwaves.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    VERY Loud buzzing Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am surprised there are so many good reviews. This microwave is super loud. I had an old GE microwave which stopped working/heating, and was producing a loud buzzing sound. This new microwave has similar loud sound. My heart rate goes up when this is microwave is on. Note that there is no loud sound if you use reheat. But for other settings like Express Cook, there is this loud buzzing sound (which is as loud if not louder than the vent fan. The vent fan sound is at least more pleasant) I exchanged it once, and it has the same sound. Tired of exchanging again, I had a technician come over to check it out. Technician says it is normal. My 12 year old GE microwave was much quieter.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, we appreciate your review. We’re sorry to hear of your concern regarding the noise level of your new microwave. We appreciate you providing us this feedback and we will pass it along to our microwave product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances

  • Rated 2 out of 5 stars

    Hardware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave look fine but Missing all hardware had to order in Amazon because the bolt holder the microwave on top of cabinet is special bolt .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy the name doesn’t keep there words of saying price match guarantee. Don’t trust on there this guarantee it’s a lie… I bought this microwave and price dropped after 2 week when I went for price match they said they can not do price match because item was already discounted. That was very disappointing…

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This microwave is fantastic and a great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features this microwave offers, such as melt for butter or cheese or the defrost feature. It's a great microwave!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the dials are not located in an orderly fashion and you have to stop and search whenever you want to make a selection.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sonoita

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cheap microwave. Usual poor service at the store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loud

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy and stops heating food at times…………………..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    New Microwave not as good as the old one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new microwave does not cook as fast, is much louder and overall not as satisfied with the performance.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a GE, not great, not terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works but make a slightly annoying rattling when running.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these a few times now for my apartment building and they work well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Not perfect. Doesn’t have some features.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there, we appreciate your honest feedback. We're wishing you the best and appreciate you choosing GE Appliances. - Guy@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Alas! Short Lifespan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased April, 2019 to replace an older GE model which was over 16 years old and still working. Replaced to match color of our new stove. Unfortunately a BIG mistake as this unit started to show signs of trouble before reaching it’s second anniversary, and as of this past weekend no longer heats. What gives GE, should I have bought one of your competitors instead?

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are sincerely sorry that your microwave stopped operating properly so soon into its lifespan. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA GE_Appliances

  • Rated 2 out of 5 stars

    Brand new defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived defective. The fan goes on when any good is heated. Very noisy... GE warranty is taking weeks to get the part and return to fix the brand new installed microwave.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It does what it's supposed to do

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a microwave. It does what it's supposed to do.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The loudest fan I’ve ever heard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan has 2 settings. Loud and Superloud. Otherwise it’s a good microwave

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Microwave BUT…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Under the microwave air filters fall onto stove when door is closed. Asked for replacements 2 times and received the filters 2 sizes too large each time. Otherwise Microwave works great!

    I would recommend this to a friend