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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1761 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance of this microwave, which many users find superior to standard countertop models. Owners frequently highlight the generous capacity, intuitive operation panel, and quiet noise level as standout features that improve their daily experience. While the unit fits well in various kitchen spaces, some users have noted that the buttons require a firmer touch to operate effectively.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,774 reviews
  • Rated 5 out of 5 stars

    Great Choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the look, performance and features, glad we chose this particular GE microwave! So far very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! Looks great and works very well! Recommend it 100%

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good microwave but bad surface light.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave itself works great and has all of the features we need. However, the surface light gets incredibly hot when on high. It is so hot it heats up the inside of the microwave and is dangerous to touch the light fixture. I don't understand why they used a halogen bulb. I would recommend only using the surface light on low.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New mocrowave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New microwave fits perfect and works, unlike our last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GE Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous GE over the range microwave handle broke and cheaper to buy new than repair! We have BB Total so delivery, installation and haul away was no charge. The microwave’s great, offering quick buttons as well as sensor cooking. Easy to transition from previous model to this model. Did not want a Bluetooth enabled product so we stayed with this model and am very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Three is a charm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my third Slate GE microwave, last two were the 1.7's first lasted about 3 years, stopped working didn't have warranty. Got another on sale and great price so got 5 year warranty. it lasted two years. After long back and fourth on repair or not to repair they concluded they would replace, warranty only paid what I paid, no more which was $150 difference to replace, so just happens the 1.9 also slate color and more features goes on sale and wow I can get for same warranty price, also got 5 year warranty. Another story about installation but microwave works and looks great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New microwave is perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was very knowable and helpful. Oven is exactly what we were seeking and is performing perfectly. It was to replace an older GE Microwave. This one fit the space and performs nicely

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were looking for based on prior microwave dimensions and the outline of our backsplash. Good features for the money. install was a little more difficult for us because the overhead cabinets were not exactly square to the wall and the left hand portion was slightly wider/longer from the center of the enclosed template. The charcoal color on the inside took some getting used to (the original microwave had a white interior). Overall pleased with the product and I especially like not having physical buttons that could potentially break in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a microwave on-line. It was ready for pickup in less than an hour. I picked it up directly from the distribution center. The pickup was quick and easy and the loaded it in my truck for me. I got it installed and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy To use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking. Performs as advertised. Very versatile. All family is using microwave. Easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised Easy installation Good buy for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh. Average.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks like we've had this microwave for around 9 months now. I mean, it's a microwave. We don't personally use our microwaves for much more than reheating leftovers, so you would think I wouldn't have much to complain about but... I have two things that I don't like about this microwave. 1. The door feels flimsy... like it will definitely wear and break overtime. Feels really cheap. I don't like that. 2. At first, the heating was great... but over the last couple of months the microwave has been unreliable. For example, if we heat something up using the 1:00 minute quick button, one attempt might not heat the meal up at all. Feels like we only had it in there for about 10 seconds. But then another time, that same setting will have the food cooking as if we had it on max power for several minutes. Disturbing to me. So, It works for now. We'll keep it until it dies because we don't necessarily have the means to just go out and buy a new microwave every year, but I would have liked to be able to write a review that was like, yeah! It's a microwave! It does what microwaves are supposed to do! Oh well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently updated my kitchen with new GE Appliances. I was originally going to order the microwave a notch under this one but my husband convinced me to go with this one. There are a couple of things annoy me about this but that is just because I am a creature of habit. I don't like to let it beep once it is done so I am usually there and ready to hit CANCEL. On this microwave the button is where the Add 30 Seconds button is located. As you might guess, I keep hitting the wrong one. On the bright side, you can turn off the beep. I have not gotten used to the Express Cook buttons and should probably read the manual to get a better understanding of the options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave! Beautiful inside and out. Looks sleek and easy to keep clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This big black box cooks my food very well And looks good doing it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and it matches with rest of appliances

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave seems to be quite satisfactory, Waited too long for delivery, Not happy with all the additional charges thar used to be included with Best Buy Membership.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re glad to hear your microwave is working well overall! -- To best address your purchasing concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your question or direct you to your local store for further assistance. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time installed professionally working as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for a Samsung that didn’t last as long as it was expected, my wife actually hated it. We had a GE Microwave previously and lasted several years under heavy use, so we decided to get another GE based on that experience. The new microwave was easy to install with the help of another person to hold it in place while screws were being put in place. And the most important part, my wife is happy with the performance and functions of this microwave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE above the range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an above the stove GE microwave as a replacement for another GE microwave. I am surprised at how loud it is. My previous one was much quieter. Also the control panel has a lot of features but the arrangement makes no sense to me. I have to hunt for the cook and start buttons as they aren’t prominently displayed. I guess I’ll get used to it eventually. It works well - no complaints there; and it looks very nice. I like the steam clean function. I didn’t have that on my previous microwave.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello dmmwave - Thanks for your review. We appreciate your loyalty! Thank you so much for your feedback regarding the noise and the control panel. We will be sure to pass this on to the appropriate team for future design and development. We are glad to hear that it works well and you enjoy the steam clean function. Have a good day! Olga@GEA GE_Appliances