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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1719 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

89%
would recommend
to a friend

Customers are saying

Customers recognize the 1.9 Cu. Ft. Over-the-Range Microwave as a good quality product that is easy to use. Many appreciate its perfect size, painless installation, and numerous features, while also noting its quiet operation and sleek design. However, some customers have expressed concerns about the door quality, light brightness, fan functionality, and keypad sensitivity. Overall, the microwave is well-received for its performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,719 reviews
  • Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to install and works very well while being simple to use. I like that it has an actually plug instead of having to hardwire it in during install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New mocrowave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New microwave fits perfect and works, unlike our last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced Builder provided GE microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this GE microwave to replace a cheaper 1.6 cu ft GE microwave which was provided by the builder and lasted less than a year and a half. This new microwave is loaded with bells and whistles. My favorite feature though was the more powerful exhaust fan with four speeds. It also matches well with all my other stainless steel GE appliances. I’ve had this microwave for about a month and like it very much so far. Fingers crossed this one will last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is what I was expecting and it is working perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great countertop microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched my over the counter GE microwave and that opinion was seconded by the Best Buy sales person. She discussed size, features and the reliability of GE products. She was very knowledgeable. The size is perfect and my contractor said it was a simple installation. Very happy with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy-ish install and good performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new microwave great- the install took a bit after realizing it wouldn't mount with the existing mount (from the same but a few years old model)- otherwise -very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement. easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect replacement for a more expensive that had all the bells and whistles. Has only been a couple of months but works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Performance, Sold Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and performs accurately and thoroughly. So far, very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and it matches with rest of appliances

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's ok but worse than my 20 year old GE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not too thrilled with this microwave. I had a GE before that lasted over 20 years and was still working but the handle kept breaking so we got this one. #1 - doesn't heat up as fast as the last which was not a high wattage as this one. #2 - the beverage takes forever to heat up. before it was really quick. #3 - there is a "thumping" noise when it comes on (it sounds like the plate is not on properly but it is). #4 - the popcorn option doesn't work well. Stops too fast and still a lot of popcorn to be popped. I don't understand the sensor because I thought that if I selected "beverage" it would heat up and stop eventually when it "sensed" it was hot but it brings my coffee to a boil if I don't stop it. Maybe there is a default adjustment? I like the quick time buttons and the melt feature and the way it looks, I didn't think I would like the inside being so dark but I actually like it. I haven't used the steam clean feature yet. Anyway, I thought we would have an upgraded microwave, instead it takes longer to heat up food/drinks and makes that annoying thumping sound. I read other reviews about the thumping sound.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We appreciate you taking the time to share your review. Thank you so much for your detailed feedback! We will be sure to pass this on to the appropriate team for future design and development. We can understand your concern about the thumping sound. We recommend service. You can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
      We apologize for any inconvenience it has caused. Olga@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Nice but could be better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a nice oven but why are both the stove top and oven lights so dim and still incandescent bulbs and not LED? These lights should be much brighter. FYI for anyone replacing a GE from 2006 - the mounting holes are NOT the same. This would have been nice to know when I was selecting the replacement oven but the hole templates were not available on the GE website while doing research.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave has many features and is easy to use - perfect fit to replace one that no longer worked. Very good price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went great and I haven’t had any problems with the microwave so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Auto fan won't shut off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking microwave but the auto fan had ran for days. This is not the vent fan but a built in auto fan that kicks on. Now the turn table doesn't work so I don't know if we got a defective machine but still not fixed yet. Geek squad didn't schedule my 1st appt now I have to wait another week for a new appt

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This big black box cooks my food very well And looks good doing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service that I received, best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice, we are happy that we purchased The Microwave at BestBuy, the service at the store was very nice and the Lady that took care of us was very nice, she answer all the questions that we asked and she responded very nicely, the technicians that came to install the Microwave, were very professional, there were 3 of them, the service as very good, I had recommended 2 of my friends to visit the store, Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave Oven for a good price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and features are great! Have used most features with no issues. Price was also a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this microwave. It heats, cooks and defrosts thoroughly and the stainless exterior looks great in my kitchen. I really like the dark interior and steam cleaning feature. The online purchase and curbside pickup process was very smooth. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was looking to replace my older GE microwave with a new one, I was looking at manufacturers like Whirlpool. But when it came down to price vs quality (reviews) vs features, this one came out ahead. And I’m glad I got it. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works just as advertised. The large size is a definite benefit. The variety of sensor settings is also a plus with this unit.

    I would recommend this to a friend