Customer Ratings & Reviews

Great service, the guys were so friendly and kind! Couldn’t ask for a better team !

great buy very happy would buy it again this is the and would buy again

We replaced a 16 year old LG that we loved with this model. The LG had a side-to-side movement of the glass tray, which we loved after we got used to its quirky hot spots. This CIRCULAR tray in the GE actually holds the biggest rectangular glass lasagna pan we used in the old one and heats more evenly. (With door OPEN on this GE, about 1/2 inch of the circular glass tray sticks out past the bottom of the microwave, a caution but otherwise a small price for being able to still use our biggest pan.) Other than getting used to a different spot on the GE panel for the count-down timer, this was a functional duplicate for the old LG. Ordered in black to match previous decor. Even used same bracket as the old LG without replacing it, making the install easier, though location of the power cord required another hole in our kitchen cabinet bottom. LOVE IT!

Love it and this store! Always so easy and helpful when making big purchases! I love the professionalism and sales staff at this store! I never feel pressured! Staff listens to my wants and needs and helps find the perfect product needed each time.

This is a nice microwave and easy to install.it is easy to wipe down, also.

had trouble with the first order and (best buy) and I myself should of known better than to sell( me)-buy a box that was ripped on the side and slightly dented in. On getting it home we spent a full 3 hours taking our old out and putting up this new one. Only to see the bottom had a slight dent in the back of the micro itself! (thats why I will never again buy a box that has a rip or even a slight dent) but after we installed it it worked one time . when we tried a another sample it shut down never worked again we spent another 1 1/2 of our time now taking it down boxing it up and driving it back .Best Buy did not have any ,had to be ordered 5 days latter got another put it in and it worked like a charm and it is great and we love it....I was hoping for a micro that would complement my new GE range that has a grey in it and this micro has that perfect coloring could not of asked for a better match. Also the reason I gave excellent value is is caught a sell on this that was like 100.00 off

So far everything everything has cooked perfectly. Cleans up easily. looks great.

Both of my installers came wearing covid 19 p.p.e. (Masks, Gloves and Boot Covers). Friendly, quick, clean and thorough install. They even installed a new outlet I had in the garage because the installers of my old microwave had tampered with the existing outlet. They removed and hauled away the old microwave. Awesome job guys and many thanks.

This purchase was an updated model of the our old microwave the stopped working after about 3 years. The look is identical. Mounting it is a bit of a nightmare and new holes had to be drilled into cabinet because it was different than last. So far it’s working as expected.

It’s big and spacious inside and nice and sleek on the outside.

It was time for our association to replace our current microwaves. Ordered four for our cabin association and everyone is very pleased. Delivered on time and installation done by cabin maintenance staff with no issues. Very easy to read instructions and the fit was perfect ... everything described in the specs was right on.

Good Product at the Right Price. Easy to use and to clean.

The install was easy and the item is as advertised. The in store was easy and it was loaded into my truck too.

BEST MICROWAVE I'VE EVER OWNED. VERY EASY TO CLEAN THE WAY IT'S DESIGNED ON THE INSIDE. LOOKS GREAT, AND COOKS FABULOUSLY. MY OLD MICROWAVE BROKE, ALL OTHER APPLIANCE STORES TOLD ME 8-10 WEEKS TO GET A NEW MICROWAVE DUE TO COVID. ORDERED FROM BEST BUY, HAD IT WITHIN 2 DAYS. STELLAR BEST BUY SERVICE!!!!!

I love, love my new microwave. I had just bought one three months ago but replaced it with this GE slate model because I am remodeling our kitchen. The microwaves look pretty similar but in no way are they. This one is so much hotter and quicker for the final outcome. It's beautiful and it works like the bomb.

Excellent microwave! Looks beautiful! Easy to clean!

Something g is wrong with my turn table. Glass is to big and wheel won’t stay in place

Easy install replacing old microwave. Works as expected!

We really like the convenience and speed of this microwave. The controls are very easy to understand. The person I spoke with when ordering on line was very helpful. The website wasn't working and she was able to get our order in. They were also very helpful at the Mechanicsburg Store to help us get it loaded in the car.

After about 5 years and one major repair our old GE unit failed and was more expensive to fix than getting a new one. It's a built-in over the stove unit with a mounting bracket on the wall and a top mounted vent cut out to fit into a fixture in the cabinet above. I was very concerned that mounting a new microwave would cause all sorts of problems. I got another GE which seemed comparable to the old one and was only 1/4" taller than the old unit. I was surprised and delighted to find out that the new unit directly mounted into the old bracket and fixture with absolutely no problem whatsoever. So far the unit seems to be a good replacement for the old one.