Customer Ratings & Reviews
- Model:
- JVM7195EKES
- |
- SKU:
- 12362713
Customer reviews
Rating 4.5 out of 5 stars with 1750 reviews
(1,750 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
to a friend
Rated 1 out of 5 stars
Please read before purchasing this!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice microwave but I gave it only one star with the hope you read this and don't go to all the trouble like I did to install it only to find out the door won't swing open. Let me explain ... if you have a cabinet configuration like I have (see photo) where the cabinet on the door-hinged side of the microwave is deeper than the standard upper cabinet depth (in my case to accommodate a double oven), DON'T BUY THIS MICROWAVE! Once installed, the door will only open a few inches!! Due to the design of this door and its hinge, when the door swings open the left side of it "swings out" so to speak and hits the cabinet almost immediately. My old GE microwave was not an issue because the hinge was designed such that when the door opens, it does not increase the overall width of the microwave and hence doesn't come in contact with the side of the cabinet whatsoever. ONLY BUY THIS MICROWAVE IF YOU HAVE A NORMAL-DEPTH UPPER CABINET ON THE SAME SIDE AS THE MICROWAVE DOOR HINGE.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello SeffT - Thank you for sharing your experience with our microwave. We're sorry to hear the unit did not work with your configuration of cabinets. The model JVM7195SKSS is meant to be installed into 13" depth cabinets. Should you have 15" cabinets instead, this microwave can still be used, but will need to be installed with the bump out kit JX15BUMPWW/BB. Please let us know if you have any more questions. - John@GEAppliances
Rated 4 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful look. Great features & functions. The inside walls are sharp looking with the old school look. Two items worth mentioning ... 1) Only 1 light inside the microwave on the right, so the inside is much darker that our previous GE model. 2) GE removed the night light "set on/off time" feature, so we really miss that. Otherwise, we are in our first month and its working great.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Tom’s Chef Mike
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was right. Delivery was good. Installation was very will done. Happy customer. Purchase was easy.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White
I would recommend this to a friendRated 1 out of 5 stars
Poor Quality Workmanship. Do not buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Look at the pictures... I regretfully purchased this GE over the range microwave to match two of the other recent GE appliances I purchased for our kitchen (Range and Dishwasher). My perception of GE has always been that it is a high quality brand but this microwave does not live up to that expectation and now my perception has changed. The quality from the factory is not what I expected. I went to install this yesterday and opened the box and the "stainless steel" finishing plate on the door is out of alignment and it makes the door look like it is bent or crooked. If something this obvious left the factory it makes you wonder what else they missed. There must be absolutely no quality control for this to have passed. I didn't even have to take it out of the box or remove any of the plastic and I could see the flaw. Notice the attached pictures with the appliance still in the box. Don't buy this. Even if its cheap or on sale. The problem is if you buy it you'll have to drill a bunch of new holes to install it and then when it fails you'll have yet another set of range install holes in your studs / walls to worry about for the next microwave you buy.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Good while it lasted
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for about 6 months then a power surge destroyed it.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Love the express cooking times. Mounting was not too difficult.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
GE black slate microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the black slate, it matches perfectly with my all black matte kitchen!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning - Black Slate
I would recommend this to a friendRated 5 out of 5 stars
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave heats up fast, and I’ve had no issues with it. The color is grey slate
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning - Black Slate
I would recommend this to a friendRated 5 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My last GE Microwave was purchased in 1998. Hopefully I’ll get as many years of use with my new one.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black
I would recommend this to a friendRated 2 out of 5 stars
Door sits 1/8" high creating noticeable gap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave seems fine function wise, but either faulty manufacturing or delivery fumbling it means the door doesn't sit level with the rest of the unit, about 1/8" off. Juuust enough to be annoying whenever you look at it. Makes you winder what else is bad in the build.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Cheap Handle
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very disappointed in the quality of this microwave. We had it for less than a year when the handle started buckling and the material on sides was sharp so dangerous to open. We had to pull it off to make it safe. Now we have to buy a new one because it’s so unsightly and no way to replace the handle.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Fit sams space for old microwave. Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just replaced an old GE. Fit the space perfectly. Works great. Love it!!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Do not buy!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this microwave on 8/30/23. Initially I was satisfied with this product. Fast forward to January 2024, I live in Missouri. It is very cold here this week, below 0 temperatures. I went to use my microwave and there is literally frost on the back wall of the microwave. I have never seen anything like this. I have been in my home for 17 years and only replaced my old microwave because I was changing appliances. I never had any issues with frost in my old microwave. I think this unit is made very cheaply and poor insulation. I do not recommend this product. Stay away, you have been warned. See pictures.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
Just had it installed...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was just installed a few days ago. I have some damage on the front panel and it appears to be bent on the side also. Other than that it works well.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friendRated 1 out of 5 stars
Do NOT buy! Horrible!!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is horrible! It has cracked from the heat of the stove and GE will not honor the warranty because it’s considered cosmetic.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning - Black Slate
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, and thanks for letting us know about the experience you’ve had with your microwave. We truly hate to hear you've had an issue with the model cracking. We know this must have caused concern, and it's not the positive ownership experience we wish to provide. Our Cooking Products Design team will be informed of the trouble you've had for future review and development; we value your insight, as we strive to build quality, durable products that are built to last, and want to know of any potential issues. Information on your limited warranty is also available on page 21 of the manual, if you need to review it; that can be viewed online by going to our GE website and searching for your model number. If you have any other concerns or questions we are always happy to assist, here or over social media. -Sarah@GEA
Rated 1 out of 5 stars
Crushed microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this microwave from the Best Buy Outlet in Eden Prairie. Was told there was nothing wrong with it, but when the contractor went to install, it was crushed. The box looks fine though. And it did not include the mounting plate.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
No, I would not recommend this to a friendRated 3 out of 5 stars
Could be better
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking and working microwave. Just not happy with venting design. Moisture vents straight up, settling on wood cabinet doors above microwave.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
No, I would not recommend this to a friendRated 5 out of 5 stars
Good choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size and the design. It is easy to use. I don’t need to read an owner’s manual to operate it. It fits most dishes. The installation was relatively painless. My only issue was product availability. I had to drive 40 minutes to pick it up because this was not stocked locally.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Still great two years in
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.two years ago, I purchased the GE 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning, and I’m really impressed with both its performance and features. This microwave is a great combination of power, convenience, and modern design. First, the 1.9 Cu. Ft. capacity is perfect for my needs, offering plenty of space for larger dishes, casseroles, and even big dinner plates. The sensor cooking feature is fantastic—it automatically adjusts the cooking time and power level based on the moisture levels in your food, which ensures that everything comes out perfectly cooked without any guesswork. It’s especially useful when reheating leftovers or cooking frozen meals. The steam cleaning function is another standout feature. It’s so easy to use—just add a bit of water to the microwave, and it helps loosen up any food splatters or stains. After just a few minutes, the interior is cleaner, and I don’t have to scrub for hours. It’s a great time-saver and really helps keep the microwave looking fresh. I also appreciate the sleek design of this model. It looks great in my kitchen, and the backlit digital display is easy to read, even in low light. The over-the-range design not only saves counter space but also adds a modern touch to the kitchen. The ventilation system works well, with multiple fan speeds to keep my kitchen smoke- and odor-free when cooking. The microwave heats up food quickly and evenly, and the quiet operation is a nice bonus compared to other models I’ve used in the past. Whether I’m making popcorn, reheating a meal, or defrosting something, the microwave does the job efficiently. Overall, the GE 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning is an excellent choice for anyone looking for a powerful, versatile, and easy-to-maintain microwave. It’s spacious, smart, and stylish, making it a great addition to any kitchen. I highly recommend it!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
GE Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using my GE microwave for a while and overall it performs well. It heats food evenly, is easy to clean, and the controls are simple to understand. The design looks modern and fits nicely in my kitchen. My only complaint is that the touchpad can feel a bit slow at times, but it doesn’t affect daily use much. For the price, it’s a solid and reliable microwave.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend










