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Customer reviews

Rating 4.5 out of 5 stars with 1751 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,751 reviews
  • Rated 5 out of 5 stars

    Like microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no complaints about new microwave. Easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY GE MICROWAVES

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this product - the handle is not stainless steel and will melt leaving your food below with a nice silver flake coating. GE warranty will not cover replacement - they will though sell you a new door for $150. This is my 2nd one and both handles flaked off.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for bringing this to our attention. We'd appreciate the opportunity to review your cases and address any concerns you have. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram and make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. GE_Appliances

  • Rated 1 out of 5 stars

    I can no longer trust GE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In 2017, we bought a new house that was only a year old . All appliances (Microwave, dishwasher, stove) in the house were GE. After 6 months, the microwave stopped heating up. I gave the brand a fair amount of trust, went ahead and replaced it with another GE microwave. Less than a year later, the new GE replacement has become a fire and health hazard in my house. Couple days ago, after I turned the microwave on, it started making a clicking noise, then smoke . The entire house started smelling electric burnt. The smell is very strong and toxic. Also, my GE dishwasher has been repaired more than 3 times in the space of 2 years. I am very disappointed in GE.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is cheaply made. I was disappointed in its quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Works as advertised but noisy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louder than our prior GE microwave. Handle is flimsy. The features appear to all work just not the quality we are used to with GE.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dream of a Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are all enjoying this microwave! Install was supper easy for my husband. I love how deep it is! This matching my GE double oven and it looks perfect! The wait for it to come in was worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks nice but It vibrates when you run it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole family likes it's features and appearance but they all comment on how loud it is.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shoddy Installation of GE Noise Box Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the Range Top Microwave GE Model JVM7195KSS. Installation drilled new holes in my cabinets that were not needed. Wooden scraps & chunks in cabinet where my wife keeps dishes. I think Microwave was not vented correctly as this new model JVM7195KSS has 450 CFM fan and will not remove the steam off of one pot. Old GE Microwave bought in new home in 2009 was much much quieter and with 300 CFM fan removed most all steam or smoke from counter top cooking. Best Buy wants to charge me an uninstall fee to come remove this dog of an appliance after a shoddy installation. Good Luck Guys !

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Loud when closing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Closes loudly, door on microwave. Other than that ok.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, looks very nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be nice if manufacturers would all have the same product sizing & installation set up. This microwave looks great & seems to work just fine. But once again have another set of holes in my cabinet as every manufacturer makes the bolt holes in a different spot.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LOUD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First few seconds of operation very loud, fan operation very loud, closing of door very loud. Would not buy again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast cooking!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am one that uses a microwave several times a day, so when mine broke a month ago I was freaked out....we ended up getting all 4 appliances since all the other ones were almost 20 years old as well. I figured it was time- so we splurged! I am so glad to have all matching pieces!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little microwave, fits in well under cabinet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great microwave - both look and price. My husband doesn't like how sensitive it is to touch.. you need to press hard to set the timer, etc.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can I review when I did not receive the product yet. What is the deal????? Ordered on 10-18-23

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new microwave…was sent a used one that was completely full of grease and gross. Returned it and they ordered a new one for me and then canceled my order the following day. Their advice to me was buy a different microwave, use it and send it back once other one gets there. Buyer beware when shopping at Best Buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have noticed a few things before buying this microwave 1.) The panel is hard to read(its really dark and could use a light 2.) No potato, rice or vegetable instant cook button (out last one had it and now i miss this!)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little getting used to because our previous microwave cooked a bit differently. For example, "melt" means just what it says -- it does not "soften" frozen butter. It heats very evenly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement for less than year old whirlpool micro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. had another brand that stopped working properly the first year. never got them to take care of. expecting good things from this one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The underlight is not very bright and it's a halogen. GETS HOT !!! Otherwise it cooks fine. Still trying to get used to the button locations.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello – Thank you for sharing your honest feedback with us! We’re so sorry to hear that there are parts of this microwave that did not meet your expectations. This is certainly not the experience we expect or wish for our consumers to have, and we understand just how frustrating a situation like this can be! Because of this, we would like to apologize for any inconvenience or disappointment this microwave has caused you. Please know that we’ll be happy to share this information with our product team so that they can investigate this as well. Thank you again for your feedback, as it allows us to learn the best methods to improve our products in the future. If you ever need assistance, please know that you can always reach out to us. Kind regards – Matthew@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Super micro wave oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE micro wave oven speaks for itself. The best part was the guys who installed it. I bought the same microwave at HD and when the installer came they couldn’t put it in. A week later, i bought the exact same unit and it was a piece of cake for the Geek Quad.

    I would recommend this to a friend