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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1751 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,751 reviews
  • Rated 5 out of 5 stars

    Informative controls and clear white LED display.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Informative controls and clear white LED display. Worked immediately right out of the box, even though it was a floor model. Purchase at Best Buy was easy and no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for 15 year old GE microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's a solid replacement for our prior GE microwave. It's slightly taller (which required some shaving down of the tile backsplash) and slighting deeper (but not obtrusively so) than the older model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this microwave AND it was on a great sale. It has the steam clean feature and it is literally never dirty! I highly recommend this type of over the range microwave.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shame on Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an open box unit. Was assured that all the parts and pieces were in the box. Parts were missing. Had to return the issue and purchase another unit.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear you were missing items from your order and can understand your frustration. We would suggest contacting bestbuy.com customer service department at 1-888-237-8289, or calling your local store for further assistance. GE_Appliances

  • Rated 2 out of 5 stars

    Sudden Death

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave suddenly died on us after four years while cooking some frozen vegetables. I guess they do not make things like they used to. For the price point, I expected more.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are so very sorry to hear about the issue you are having with your microwave. We can appreciate your disappointment and apologize for any inconvenience this may have caused you. We would encourage you to reach out to us on social media if you would like to discuss this further. In the meantime, we will gladly share your concerns with our microwave design team. All our best! Vikki@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Good buying experience but installer didn't show u

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did our research and had a good buying experience at the Menifee location. After waiting 3 weeks for our install date, the installer did not show up. We tried to get help from the service 800#, but its only an automated voice. Tried to call our local store, but automated operator said all staff busy, call later. Finally drove to the store to cancel our order and had to wait for days for store to verify microwave was no longer "in transit" to our house. Can't keep blaming poor service on covid.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there, we couldn't be more sorry to hear you had such a poor experience, that your installers didn't show up, and that you had to drive over to cancel your order. We know how valuable your time is so we never want to hear such a thing from our consumers. If you're still needing help getting an appliance ordered, we suggest messaging us on social media. All the best. - Guy@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Bad product, bad company

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave died after only 11 months, only 2 adults in household, and minimal use. Contacted Best Buy only to be directed to their very expensive repair department. Not the first time purchased something from Best Buy that had issues. Done with this company.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice features

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device. Many nice features.Good appearance, .looks nice I n kitchen. Easy to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave only lasted 2 yrs and 2.5 months. NOT GOOD!! This is the second one that did this from GE. Never again!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello PDubs - Thank you so much for being part of the GE Appliances family. We're sorry to hear it is not been a great experience and are surprised to learn about the problems you have described. We hope you will reach out with any concerns and we have the opportunity to earn your trust back. - John@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Over the range micro.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave, only problem is that the handle gets very hot when cooking from the stovetop. Hopefully the hard plastic doesn’t start to melt. Other than that, very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the smudge proof of this item had a stainless steel looked horrible when grubby kids touched all over it replaced every appliance with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Is The One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last GE microwave lasted about 16 years. It was a sure thing to purchase another GE microwave. It runs smooth and is quieter. The sensory cooking is great and heats my food to perfection. Still learning about this one and really like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad GE still has microwaves.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave. Only problem is you have to push the buttons a little harder than I'm used to. The color is not exactly black, more like dark grey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New microwave GE 1.9 Cu. Ft. over the range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the performance and the heating speed. The melt choice is a plus to avoid butter spilling inside the microwave.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very Low Power

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great but I need to warm something for two minutes that I used to pop in for one minute in my last microwave. A little disappointed.... Fan is INCREDIBLY LOUD.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you would expect from this microwave. The extra functions really make a difference when reheating food and doing specialty heating. Way better than my old microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tcr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was just installed yesterday and were happy with it because it came & installed before Christmas. I can’t give much review bec we just got it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Not the exact color I wanted, but looks fine. I wanted glossy but didn’t want to wait another month. Got the black stainless steel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is great but had to call the technician out when I first got it because the plate on the inside drags when spinning. It was fixed though with a little maneuvering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very happy with it, a month later. Wonder what that piece is made of that covers the side opening inside. Looks like cardboard, no one mentions it anywhere.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Oven, thank you for your review. We’re happy to hear that you have been enjoying your new microwave. The cardboard cover on the right top or side wall of the microwave interior is there by design. The cardboard (mica) covers the waveguide system that feeds microwave energy into the cavity and should not be removed. The microwave should not be used for any function if this cardboard cover is not in place. If removed, it would require service to replace. If you have any questions regarding your microwave, please feel free to reach out. We're always happy to help. -Chris@GEA GE_Appliances