Customer Ratings & Reviews
- Model:
- JVM7195EKES
- SKU:
- 12362713
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
to a friend
Not worth you money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waited weeks to get shipped after being told 3-5 day delivery. Picked up in store a month later and after 60 days of use if broken. Terrible
No, I would not recommend this to a friendExcellent Product right on time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product with promised delivery right on time when we need it.
I would recommend this to a friendMicrowave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave, I had to replace an old unit. Great product.
I would recommend this to a friendGood microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, the microwave works well so far. I like the reheat feature on it.
I would recommend this to a friendVery Loud Vent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed in this microwave. The buttons are very hard to push. The most annoying feature is the vent. Even on the lowest setting it is louder than high on my previous GE. If I had known that I would not have purchased this microwave.
No, I would not recommend this to a friendDon’t bother!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using it for 8 days half of the numerical pad stopped working! I now have to wait almost 2 months for a replacement.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello terrie, thank you for your review. We are sincerely sorry your microwave's control panel is not operating properly soon into its lifespan. We understand how that would be frustrating. We would love to hear from you how we can make your experience with our products better. If you would like to reach out to us about your issue further, please don’t hesitate to do so via the “Contact Us” link on our website. Thanks for choosing GE Appliances! -Chris@GEA
Nice...good value!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on Black Friday...excellent bang for the buck.
I would recommend this to a friendOver a month to get a microwave oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first order of this item was cancelled by best buy for reason unknown. Reorder was a month ago..still dont have the item
No, I would not recommend this to a friendStately exterior... magnificent cooking ...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit looks good in our space and delivers quick, even cooking. Love it!
I would recommend this to a friendGE sucks
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not heating food, Broke exactly after 2 years. My previous one was also GE that was broken after 1 year.
No, I would not recommend this to a friendItem was damaged upon arrival
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave was damaged when it arrived sent it back and reordered same one.
I would recommend this to a friendGood microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a bone color microwave and found a great one...GE knows appliances...
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Jwissol - thank you for providing your positive review of your new microwave. We're glad we had the bisque color that you were looking for. Thanks for choosing GE Appliances! NANCYatGEA
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exact replacement for existing unit. Old one lasted 15 years.
I would recommend this to a friendNot durable/won’t last
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Third microwave in three years. I need someone to reach out and help me with this. It’s crazy. I’m 13 months out.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are very sorry that your microwave has stopped operating properly after thirteen months and understand how that would be frustrating. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. If you would like to speak to someone about your unit, please don't hesitate to reach out to us on social media. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave easy to install , replaced a 19 year old one
I would recommend this to a friendPoor at heating good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible job of heating food. Cannot easily increase power level. Exchange microwave for different brand.
No, I would not recommend this to a friendNever buying from Best Buy again.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked out in store and got a different one. Still can’t get the one I picked out that’s on display.
No, I would not recommend this to a friendNot such a good buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this microwave for almost 3 months and I already have to pull it out and take it in due to malfunctions with it's timer mechanism.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello 105microwave - We apologize for the issues you've had with your microwave and understand how this would be frustrating. For more help with your concerns, please reach out to us on our social media pages or at the "Contact Us" link on our website. Please be sure to include a copy of your review, your name, address, phone number, current email address and the model and serial numbers for your appliance. Thanks for your feedback. Olga@GEA
Not Quite as Expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was installed with TotalTech. This replaced another and had same issue of hot spots and cold. You can't set food in middle or you will end up with frost in part and hot in another. Set on side it does better but still frost on some. You have run again. The manual said wait 5 min for micro to cool between uses but that did not work either. Sent back. Thank you TotalTech!
No, I would not recommend this to a friendsave your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.poor quality to reheat coffee it takes 4 mins not worth it
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're so sorry to hear that your microwave isn't heating how it should and know what a pain this can be. If you're still having these issues, then we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Please let us know if there's anything we can help with in the meantime. -Chris@GEA