Customer Ratings & Reviews
- Model:
- JVM7195EKES
- |
- SKU:
- 5268800
Customer reviews
Rating 4.5 out of 5 stars with 1730 reviews
(1,730 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers admire the product's overall good performance, ease of use, and perfect size, often highlighting its sleek design, numerous features, and great value. Installation is generally considered painless, and many are happy with its aesthetic appeal. However, some customers have raised concerns about the noise level, describing it as loud, and the door quality as flimsy. Other minor issues include the under-light brightness, a fan that seized prematurely, and a keypad requiring a harder press.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
A bit loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This newer model is louder than my previous GE microwave.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
New microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently got a new microwave, and it's been awesome! It fits right in with my stove and fridge, making my kitchen look great. It shipped fast and was pretty cheap for all the features it has. I'm really impressed with how well it works and how it adds to my kitchen's style!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning - Black Slate
I would recommend this to a friendRated 5 out of 5 stars
Great product, easy installation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my Aunt and she is beyond thrilled. Looks terrific, easy to use and installation was a breeze - thank you!!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White
I would recommend this to a friendRated 5 out of 5 stars
Does the job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is very easy to use and install. We like the large inside and the dark color. It is easy to clean and so far as caused us no problems. We are happy with our purchase.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product!!. spacious and great to use . All options are very nice.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good replacement Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy controls looks good install fit perfectly replacing the old unit. Price was right.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints.. looks and works great. Easy to install.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning - Black Slate
I would recommend this to a friendRated 3 out of 5 stars
Microwave.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is esthetically pleasing and functions as expected for the price point. It is extremely loud in case thats a concern to anyone.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new microwave and the stainless steel all match
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Replacement for same model
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement of the exact same microwave that was 8 years old. Installation holes and bracket were different, but it worked out fine. Happy to have a working microwave again!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up my new microwave at the Best Buy in Ocala, FL. The young man that brought it to my car was very polite. Also, the ordering process and payment was very easy to do.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Solid buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleaner version of the old one i had with better features. Easy install, great price.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works great. A few nit picky things we would have liked changed. The lightbulb that comes with it, needs an LED bulb otherwise the area is so hot (including the inside of the microwave when not in use). Easy fix as we ordered a new bulb and had it delivered. In this day and age, it should be LED to begin with. It would have been nice to have 2 bulbs - as having just one is not as bright. The last item is the control panel - very difficult to see as they are not back lit or labeled in a better readable color.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
He Micro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement Ge Microwave Works good like dark interior
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
great countertop microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I researched my over the counter GE microwave and that opinion was seconded by the Best Buy sales person. She discussed size, features and the reliability of GE products. She was very knowledgeable. The size is perfect and my contractor said it was a simple installation. Very happy with this product.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fits perfectly where my old ge was, works great. Not too many bells and whistles, I didn't want a complicated device
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great microwave!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was very easy to install and works very well while being simple to use. I like that it has an actually plug instead of having to hardwire it in during install.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
So far so good, Good microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well so far. Installation was a bit combersome but not terrible. Had same model for 7 years before.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Replaced Builder provided GE microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this GE microwave to replace a cheaper 1.6 cu ft GE microwave which was provided by the builder and lasted less than a year and a half. This new microwave is loaded with bells and whistles. My favorite feature though was the more powerful exhaust fan with four speeds. It also matches well with all my other stainless steel GE appliances. I’ve had this microwave for about a month and like it very much so far. Fingers crossed this one will last a long time.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
It's ok but worse than my 20 year old GE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not too thrilled with this microwave. I had a GE before that lasted over 20 years and was still working but the handle kept breaking so we got this one. #1 - doesn't heat up as fast as the last which was not a high wattage as this one. #2 - the beverage takes forever to heat up. before it was really quick. #3 - there is a "thumping" noise when it comes on (it sounds like the plate is not on properly but it is). #4 - the popcorn option doesn't work well. Stops too fast and still a lot of popcorn to be popped. I don't understand the sensor because I thought that if I selected "beverage" it would heat up and stop eventually when it "sensed" it was hot but it brings my coffee to a boil if I don't stop it. Maybe there is a default adjustment? I like the quick time buttons and the melt feature and the way it looks, I didn't think I would like the inside being so dark but I actually like it. I haven't used the steam clean feature yet. Anyway, I thought we would have an upgraded microwave, instead it takes longer to heat up food/drinks and makes that annoying thumping sound. I read other reviews about the thumping sound.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We appreciate you taking the time to share your review. Thank you so much for your detailed feedback! We will be sure to pass this on to the appropriate team for future design and development. We can understand your concern about the thumping sound. We recommend service. You can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused. Olga@GEA










