Customer Ratings & Reviews
- Model:
- JVM7195EKES
- SKU:
- 5268800
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the ease of use, size, and features of the 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning. Many appreciate the microwave's performance, quiet operation, and attractive appearance. While some users noted minor concerns about the door's sturdiness and the fan's functionality, the positive feedback significantly outweighs the negative. Overall, the microwave receives high praise for its user-friendliness and convenient features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Works perfectly. Easy fast curb side pick up.
I would recommend this to a friend GE, bad idea to change the light bulb type
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The prior unit of same model lasted 8 years which was disappointing, but we used it a lot. When we turned the light in to see the stove top we noticed the microwave metal got very hot. They changed from the simple plug in appliance bulb to a halogen bulb that is very hot. Why not LED???? We complained to GE, but as with a GE refrigerator that dies in 8 years, they don’t respond indicating they don’t care. GE (and Maytag) used to be the best, they are garbage now.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for your feedback on this model. User experiences with our products matter to us and we appreciate you taking the time to share. -Vikki@GEAppliances
- Pros mentioned:Overall performance
Microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this microwave as part of a remodel. Works well.
I would recommend this to a friend A New Appliance Arrival....such a treat!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a satisfying purchase in every sense of the experience. All the features arrived as advertised by the salesman in the Best Buy store. The black slate color works well with the kitchen appliances which are black. The tech team who installed the microwave were on time, courteous , knowledgeable and helpful with the set up. I am a very satisfied Best Buy customer.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi, Thanks for the review! We're always happy to hear our customer's experiences. Your business is very much appreciated and we're glad to have you in the GE family. We're glad you're enjoying this model and that it's working perfectly for you. If you ever have any questions or concerns, let us know and we'd be more than happy to help. Have a wonderful day! -Sylvia@GEA
- Pros mentioned:Ease of use
Great item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item for this price. Really easy installation
I would recommend this to a friendBrand response from GE Answers
Posted .We're thrilled to hear that overall you're enjoying your new microwave and that it was super easy to install. Thanks so much for being a part of the GE Appliances family! -Mikayla@GEA
Love the color.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of the inside color which looks like the inside of the oven and also seems to not be very sound or sturdy when opening and closing door. Sounds cheap not solid.like the one I replaced. Functional but needs attention in the mfg department. Also the most used buttons should be located in easier spot instead if in middle of panel.
I would recommend this to a friend- Pros mentioned:Ease of use
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Love the different settings. Pretty easy to install.
I would recommend this to a friend - Pros mentioned:Ease of use
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what I was looking for. Easy functioning.
I would recommend this to a friend - Pros mentioned:Overall performance
Eppolito
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very happy with this purchase, would highly recommend
I would recommend this to a friend - Pros mentioned:Ease of use
Functional & easy to operate.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave matches the GE slide in stove that I purchased perfectly. It is functional & easy to operate.
I would recommend this to a friend Nice microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a microwave. Works just fine, looks good too. Like the useful features.
I would recommend this to a friendWorks well
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish GE had some standard mounting hardware. Looked similar in photos but appears it was changed and now totally different. Had to drill all new holes in wall and cabinets only like 1 inch from each prior hole. Install went well tho. Microwave works well. My old microwave was similar power but seemed to cook faster somehow. Seems solid. Popcorn function works well!
I would recommend this to a friend- Pros mentioned:Overall performance
Customer Service is non-existent.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is 5 star. Best Buy customer service is abysmal. Making my wife load this in her vehicle by herself. You should be ashamed of yourself.
I would recommend this to a friend - Pros mentioned:Features
Replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement microwave with many features. Easy to clean interior.
I would recommend this to a friend Very Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery...A great unit for the price! Will recommend to friends and family.
I would recommend this to a friend- Pros mentioned:Ease of use
Love this product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dark interior and ease of putting it in above the stove.
I would recommend this to a friend Good price good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave does everything you could want. Quieter than expected, full of features.
I would recommend this to a friend- Pros mentioned:Installation
Great microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and the installation went smoothly when it was installed.
I would recommend this to a friend personal opinion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking product. Really like the sensory feature. Does a great job reheating food, coffee etc. It has the steam clean feature which will be nice for splatter removal. The control panel is black and hard to see without turning on lights on cloudy days.
I would recommend this to a friend- Pros mentioned:Ease of use
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave, it does the trick well and easy to install
I would recommend this to a friend