Customer Ratings & Reviews
- Model:
- JVM7195EKES
- SKU:
- 5268800
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 1.9 Cu. Ft. Over-the-Range Microwave as a good quality product that is easy to use. Many appreciate its perfect size, painless installation, and numerous features, while also noting its quiet operation and sleek design. However, some customers have expressed concerns about the door quality, light brightness, fan functionality, and keypad sensitivity. Overall, the microwave is well-received for its performance and value.
This summary was generated by AI based on customer reviews.
Pervious unit Failed right after 1 year
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the exact same microwave with matching fridge and gas range 15 months ago and it failed. We didn't buy extra warranty. Excellent design by GE. They scammed us good. The other microwaves have about the same reliability and we were forced to buy this trash since we had to get something that matched other GE appliances.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, we're so sorry to hear your last microwave failed just after just 15 months. This is never what we'd expect for our consumers so we can definitely understand your frustration. With that said, we appreciate you choosing GE Appliances and we want you to know we expect much better for you this time. All the best. - Guy@GEA
Amazing service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great install!! Will buy from best Buy again and will recommend to a friend!
I would recommend this to a friendShort Term Crap
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it for 18 months. Then stopped working. But don't worry, you can have Best Buy come out and diagnose for $103 if you have their worthless Total Care. That of course doesn't include parts and labor.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We want to help you with your microwave not working. We recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
Microwave review- love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very spacious and we like the color a lot. Also it heats up pretty quick.
I would recommend this to a friendGreat Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am impressed with this microwave. I particularly like the 3 speed vent fan and 2 level under the microwave light.
I would recommend this to a friendMicrowave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works just great. We are very please with how it works and looks. The installation was great.
I would recommend this to a friendThink carefully about the installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation instructions leave a great deal to be desired, resulting in more holes in the wall. The heads on mounting screws strip out easily. The templates for mounting are confusing thence the extra holes and a trip to the hardware stores for more molly bolts. I am not a novice when it comes to mechanics and read through them more twice. If you can design a microwave how can’t you write clear a clear installation guide.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Luddite, thank you for your review. We are sincerely sorry the instructions for installing your microwave were not clearly written. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA
GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Microwave with good features. I like the finish which is finger print resistent.
I would recommend this to a friendLove the night light feature
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've noticed that many rental properties use GE and like the night light feature. The only thing I don't like is that the LED panel does not light up quite right, even after it was replaced.
I would recommend this to a friendOver the stove microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced 20 year old GE. New one does not seem as solid as the old one. Good fit, so seems like a good purchase.
I would recommend this to a friendGreat exhaust. Melts butter!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this model due to 4 speed exhaust fan. Other features are nice, particularly the melt function.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Hest things good. Love the features
I would recommend this to a friend- Cons mentioned:Door quality
Not quite a 5 star
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but the door sounds very cheap when it closes...like thin metal clunky sound. Not happy every time I close it.
No, I would not recommend this to a friend Good model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great model but screw holes are different from an identical serial number model for some reason
I would recommend this to a friendLOVE THIS GE 1.9 CU FT OVER THE RANGE MICROWAVE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS GE OVER THE RANGE MICROWAVE IS A REALLY GOOD BUY. IT WORKS GREAT AND I LOVE THE COOKING OPTIONS AND THE INSIDE IS GRAY RATHER THAN WHITE
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there, thank you so much for finding the time to leave us a positive feedback! We're glad to have you in our GE Appliances family. - Guy@GEA
okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far works just fine but have not used much. I think it will be okay.
I would recommend this to a friendNice but loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice microwave and the finish is nice but it seems to be louder than the last microwaves I’ve owned.
I would recommend this to a friendGood unit unless you need trim kit
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for OEM unit in the house. Trim kit to make it fit the space was outrageously priced, so be sure to look at that first if you need it.
I would recommend this to a friendGreat machine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. Great machine. Easy install. Looks great. Would definitely recommend.
I would recommend this to a friendThank You...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work and professional customer service! Very efficient.
I would recommend this to a friend
