Customer Ratings & Reviews
- Model:
- JVM7195DKWW
- |
- SKU:
- 5291511
Customer reviews
Rating 4.5 out of 5 stars with 1719 reviews
(1,719 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers recognize the 1.9 Cu. Ft. Over-the-Range Microwave as a good quality product that is easy to use. Many appreciate its perfect size, painless installation, and numerous features, while also noting its quiet operation and sleek design. However, some customers have expressed concerns about the door quality, light brightness, fan functionality, and keypad sensitivity. Overall, the microwave is well-received for its performance and value.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Damaged upon opening of box huge dent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is ExZachTly what we ordered except for the huge dent in the side. Guess the wait for a new microwave will start again. I wonder how long it will take to receive another one and if it will come dented up as well. Last few best buy experiences have slowly gotten worse each time. Starting to get frustrated with them especially shopping online and them not having it available. When you have to wait on a product then it comes damaged and you have to wait again vs going to store and having it in stock so they can immediately replace it is the way it should be. Or give me a discount for the time and inconvenience. Then best buy can pass it on to the supplier delivering product. Bet they will take care of products then.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are extremely happy with our new GE Microwave. It completes our kitchen.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
BAD PRODUCT
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PURCHASED THIS MICROWAVE IN APRIL 2024. WITHIN A COUPLE MONTHS OF PURCHASE STARTED TO NOTICE AN UNUSUAL SOUND LIKE SOMETHING WAS LOOSE IN THE MICROWAVE. THEN THE SOUND CHANGED AND GOT WORSE. AFRAID TO USE IT NOW AS I DON'T KNOW IF IT HAS A SAFETY OR FIRE HAZARD. I'VE REACHED OUT TO GE AND CURRENTLY AWAITING RESPONSE TO SEE HOW THEY PLAN TO ADDRESS. ALSO THIS MODEL DOES NOT PROVIDE FOR CHANGING THE POWER LEVEL ALL THOUGH A BUTTON EXISTS. SAY;S IT IS NOT AVAILABLE AT THIS TIME. NOTHING WAS PROVIDED IN ADVANCE TO INDICATE THIS FEATURE WAS "NOT AVAILABLE". VERY DISPLEASED WITH THIS PRODUCT FOR THE PRICE (ALMOST 300.00)
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for bringing this to our attention, as we take safety concerns very seriously. We'd appreciate the opportunity to review your cases and address any concerns you have. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram and make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
Rated 5 out of 5 stars
Great microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave Awesome features and the steam cook is the best.
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product replacement for our old appliance in the kitchen.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Beautiful design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Soo far extremely satisfied Has a great look and Best Buy people were extremely helpful
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning - Black Slate
I would recommend this to a friendRated 5 out of 5 stars
Great Piece of Equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave, but I'm partial to GE microwaves anyway. My last GE lasted 8 years!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good for the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this unit works well, terrific defrost and potato settings. Door feels a little cheap but adequate and the buttons are a little tougher than others to press.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Awesome Microwave!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best microwave oven we have ever purchased. Highly recommended!!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friendRated 5 out of 5 stars
Best replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect application for my needs. Powerful and efficient
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Haven’t rec’d mdse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t rec’d mdse yet although it has been paid for.
No, I would not recommend this to a friendRated 4 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered my microwave. Got a great deal. Can’t wait to pick it up January 27
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Microwave, even better than our old GE Profile! Very Quiet!!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my 17 yr old Ge Microwave and this new one is much better
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful with scheduling installation and the installation itself.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Actually love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice surprise. Love the inside enamel? Looks much cleaner and easy to wipe. Love the reheat button. Have used it a lot. Also love the 30 sec. button. easy to understand digital panel. It was a good choice for a change.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Cautiously excited
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the microeave which was an exact fit to where the other was replaced.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Over the range microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave little bigger then the last one I had lots of nice features easy to install
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Jackwagon - thank you for reviewing your new over-the-range microwave. We're glad to hear that you like the larger size, the nice features and that it's easy to install. We appreciate you choosing GE Appliances! NANCYatGEA
Rated 4 out of 5 stars
So far so good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave has very good features. However, it only has a non-adjustable high popcorn setting that will burn a bag of popcorn if you fail to manually stop it before the cycle completed.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean sleek finish, prompt no contact pickup, works great.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend










