Customer Ratings & Reviews
- Model:
- JVM7195DKWW
- |
- SKU:
- 5291511
Customer reviews
Rating 4.5 out of 5 stars with 1719 reviews
(1,719 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers recognize the 1.9 Cu. Ft. Over-the-Range Microwave as a good quality product that is easy to use. Many appreciate its perfect size, painless installation, and numerous features, while also noting its quiet operation and sleek design. However, some customers have expressed concerns about the door quality, light brightness, fan functionality, and keypad sensitivity. Overall, the microwave is well-received for its performance and value.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
over the range microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the product but need more time. The fan has arbitrarily turned on and we have trouble turning it off.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black
I would recommend this to a friendRated 5 out of 5 stars
Looks good, works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have owned GE products for many years. Good reviews.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
GREAT SELECTION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE SELECTION OF SIX APPLIANCES MATCHED OUR COLOR SELECTION
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning - Black Slate
I would recommend this to a friendRated 5 out of 5 stars
Great size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Live that I can get regular size plates in here &it Cooks so fast
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friendRated 3 out of 5 stars
Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave quality is good, but received ,microwave with scratches and several dents on it. So I was disappointed
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black
I would recommend this to a friendRated 5 out of 5 stars
Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and GE is the best in my opinion.excited
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friendRated 5 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave with lot of functionalities. Value for money
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
It works!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used everything yet but it heats things up thoroughly.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friendRated 5 out of 5 stars
Macro Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new GE microwave. Steam cleaning is such a bonus
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Sleek!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great over the range microwave with sleek black stainless steel look. It has nice short cut buttons for easy cooking as well a higher power exhaust fan. I was able to install easily.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
GE 1.9 Cu. Ft. Over-the-range Microwave w/ Sensor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fan is too far in the rear to effectively take up steam from stove top,
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT BUY!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The absolute worst experience DO NOT BUY! This Microwave has stopped working three times since we purchased. We bought the extended warranty and the technicians seem mystified on how to fix. Customer service is terrible and will not allow us to return / replace until the technician indicates it is unrepairable. We have had issues with GE washer/ dryer, stove and now this microwave. Best Buy does not have the expertise or desire to provide support after the sale.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Value on the Internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the price and quality of this item.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friendRated 3 out of 5 stars
Difficult to install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to install by own. GE changed the supporters frames that hold. Got to remove the old ones and re-install. Best Buy helped a lot.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Broke my Stove Installing the Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers broke the top of my stove when they installed the microwave. I did not notice the cracks (the top is black ceramic) until cooking that evening. They had to know they broke it, as they vacuumed and cleaned the stove top before leaving. I contacted Best Buy about it, but the most they would do is give me a $25 gift card. Which I found insulting and declined. I am not shopping at Best Buy anymore. Which is sad, because their customer service is great (in the store), and I like their prices and their products.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi MaryA, thanks for leaving a review. We're sorry to hear about the issues that you had with delivery. If you'd like, you're free to reach out to us via social media with the model number of your range. We'd like to help as best we can. We hope that this is helpful and that you're staying safe. Best wishes. -Michael@GEA
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a very neat and professional installation.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black
I would recommend this to a friendRated 3 out of 5 stars
Not what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average performance. It is not what I expected. Doesn’t heat up as my previous one. GE is manufacturing lower quality products
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
GE Microwave
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking product, Hope it last longer than the previous GE microwave which was more expensive & lasted only 2-1/2 years.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Microwave Addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave has been a good addition to ou home. It looks amazing in our kitchen.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Mirowave is fine, but service was unacceptable!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has now been a month since I purchased an over the range microwave from Best Buy, with delivery, installation, and haul-away included, but I am in the process of scheduling my fourth appointment, and still do not have my microwave installed. I have also been required to pay 2 outside handymen to uninstall the old microwave, and then to remove a plate from the concrete wall, for a total of 5 appointments, and still no working microwave. I have been a Geek Squad member and now TotalTech member for years and have until now always been very satisfied with their service, but I find their current service unacceptable.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend










