Customer Ratings & Reviews
- Model:
- JVM7195DKWW
- |
- SKU:
- 5291511
Customer reviews
Rating 4.5 out of 5 stars with 1744 reviews
(1,744 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 1.9 Cu. Ft. Over-the-Range Microwave as a good quality product that is easy to use. Many appreciate its perfect size, painless installation, and numerous features, while also noting its quiet operation and sleek design. However, some customers have expressed concerns about the door quality, light brightness, fan functionality, and keypad sensitivity. Overall, the microwave is well-received for its performance and value.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Too noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had no idea this new GEmicrowave would be so noisy when it’s running. We thought it would be quieter, like our own old GE microwave - which we had for about six years.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Inept Appliance Department
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person sold me the wrong unit. After going over, at length, the space dimensions, microwave it was to replace, all the facts and specs and he got it wrong. Worst of all, the appliance manager at that particular store, Danvers, MA, was totally abrasive, confrontational and totally unprofessional. Never dealt with a total "tool bag" like this guy. Will NEVER purchase another appliance at BB, sorry, brutal experience. To be clear, unit is fine in its performance, just doesn't fit the space appropriately and no one would help remedy the situation.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, BGRoss - We're so sorry to hear of your experience purchasing this microwave. This certainly isn't the owner experience we would want for you and we apologize for any inconvenience this has caused. We suggest reaching out to Best Buy's customer service at 1-888-237-8289 to voice your concerns. We hope this helps! -Mikayla@GEA
- Pros mentioned:Capacity
Rated 4 out of 5 stars
Love the large interior.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am able to reheat large dishes in the microwave. I like the turntable feature, first time having this. I would recommend.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - White
I would recommend this to a friend Rated 1 out of 5 stars
1 Star for every year of it's life.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it's fair to grant the microwave 1 star for every successful year of it's life. After a custom cabinet installation this microwave has lasted about 13 months. We are 2 people using it in a house that we spend 4 days a week at - so it's not like it's been overworked. I'm really disappointed in this.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Very nice performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having a GE microwave for over 20 years this model is working very well. It is powerful and very easy to operate.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my product its pretty and easy to use. The quality is superb . I have always been a GE fan,
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello, Thanks for leaving a review! We always appreciate hearing from our loyal customers and we're glad you like the microwave oven. Getting a new appliance is always exciting, and we're glad this model could meet your needs with its design. If you have any questions please let us know. We'll be happy to help! -Sylvia@GEA
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.installation was great because the installer know how keep the installation job with a woman's thought of cleanup real means.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black
I would recommend this to a friend Rated 2 out of 5 stars
Not the same as previous model!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was to be a replacement for a microwave--using the exact same model number and identifying information as the the first one. Despite the reorder of the same microwave, they were quite different. The worst part was the way in which the unit mounted to the wall and cabinet, as the two mounted in substantially different ways. If this was not to be an exact replacement, I would have rated it higher.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there, DengJie - Thanks for taking the time to write a review. We hate to hear of the difficulty you had with installing your microwave and that this unit was not a direct replacement. As we always work to improve our products, we'll be sure to share your comments with our product design team. Thanks again for the feedback, we truly appreciate it! -Mikayla@GEA
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microwsve - Cottage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time and matched what I ordered. Working well
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Easy install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product a little delay in getting it, but it all worked out
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good microwave for the functions that it has.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave functions fine. it was one of the few models that came in the "bisque" color to match my other kitchen appliances.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Bisque
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product with promised delivery right on time when we need it on our holidays seasons.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black
I would recommend this to a friend - Cons mentioned:Noise level
Rated 2 out of 5 stars
Cheap but expensive
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive. Cheap door and handle. Makes a lot of noise
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for choosing to have our microwave in your home. We're sorry to hear you're disappointed with the design of the door and will be sure to pass this along to our design team. We appreciate your feedback. -Gina@GEA
Rated 4 out of 5 stars
Great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to clean and doesn’t leave finger prints everywhere. Heats food quickly and evenly.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Ge Profile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we were looking for. Like the fit and finish.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stylish and very functional! Was a piece of cake to install. Tons of room inside and plenty of power!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
micro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works for what I needed! It does collect finger prints!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it ! best purchase, looks greatin our kitchen
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black
I would recommend this to a friend Rated 3 out of 5 stars
GE 1.9 Over the Counter Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Early review. Don't like- Touch pad is PRESS, way too hard/stupid. Using the timer, only way to cancel is to hit Timer again, Cancel doesn't do it. Volume for timer is at high, can't hear it. Can't adjust brightness of display which is too bright. Halogen surface light instead of LED. The Instant start buttons 1 thru 5 really is instant, a 2 second delay would be nice if you hit wrong button. Good things-I searched to find ones that had a convertible vent fan and you should too in case you want to vent in one of 3 directions, a lot don't have this and vent to duct which I don't have. Preset cook items work okay, haven't used them all yet, only used 2 days so far. The review only lets me pick Yes or No of recommend to submit, I say Maybe but had to choose so I picked Yes.
I would recommend this to a friendRated 1 out of 5 stars
microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In spite of assurances that the door opening is zero clearance meaning one could open the microwave door 90 degrees out when mounted hugging the kitchen cabinet's side this could not be done. The unit was taken back by installers. Very disappointed. 60 days of waiting!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We're incredibly sorry for the trouble when trying to have your microwave installed. We know how disappointing this must have been. The minimum distance from door hinge side to adjacent wall should equal 1/2 an inch with this unit. Thank you for taking the time to stop by with this review. -Gina@GEA










