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Customer Ratings & Reviews

$298.99
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Customer reviews

Rating 4.5 out of 5 stars with 1719 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

89%
would recommend
to a friend

Customers are saying

Customers recognize the 1.9 Cu. Ft. Over-the-Range Microwave as a good quality product that is easy to use. Many appreciate its perfect size, painless installation, and numerous features, while also noting its quiet operation and sleek design. However, some customers have expressed concerns about the door quality, light brightness, fan functionality, and keypad sensitivity. Overall, the microwave is well-received for its performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,719 reviews
  • Rated 1 out of 5 stars

    Lemon?

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this thing for 2 years and it’s already shorting out. Right after the 1 year warranty expired it started giving us problems. The light shorts out and sometimes the beeps and buttons stop working. Really disappointed because GE is supposed to be a respectable brand

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works well. Installation was a breeze. Cooks faster than our previous model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device. Many nice features.Good appearance, .looks nice I n kitchen. Easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke upon arrival

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't know if this microwave works or not because the key pad was broken after being installed. Waiting on replacement now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received on 11Sep24 and on 12Nov24 the microwave stopped working. It stopped heating the food. Would not buy again

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      If your microwave runs but is not heating, there could be one of many components that is not working properly. Please make sure the “Timer” function was not inadvertently used. Also check to ensure the door is closed securely; open the door and close it firmly. This confirms the engagement of the door's safety mechanisms. -- If the issue persists, we recommend scheduling service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed. GE_Appliances

  • Rated 5 out of 5 stars

    Mark from California

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave. It cooks the food evenly and heats it really fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ge mircowave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super sleek , build quality is very good, color of the Microwave is very nice , making my kitchen look very fancy / expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave workhorse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE microwave is good fit for all our needs- right size, easy to use, multiple setting, used every day! Looks grea!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product better than our last microwave which is a Samsung

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item worked for 3 days and then had to be replaced. The replacement GE microwave was a different model because this one was out of stock. That replacement broke several times within a year.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is the heating time I don't know if it’s the watts or what. It takes longer than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quiet the micro runs and how quiet the buttons are. Also like the black color on the inside. Glad I purchased the higher wattage microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE microwave Model JVM7195BL6TS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the new microwave. Works good but not quite as powerful as previous GE.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave lasted only 3 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave looks great, but unfortunately lasted only 3 weeks. It stops warming the food and started making louder noise when using it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave, but cheap filter cover broke alre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe that the latch that holds the filter cover closed has already broken. This is unacceptable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this OTR microwave. Install needed 2 people as expect, not hard to install. Took about 1 hour. I did need to rotate the dan blower to the front exhaust. Tried heating 1 cup of water. Horrible rattling noise sounded like a space shuttle launching in my kitchen. I took it down, brought it back. Best Buy in Enfield was wonderful. I now have a whirlpool which is fantastic

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap but expensive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive. Cheap door and handle. Makes a lot of noise

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for choosing to have our microwave in your home. We're sorry to hear you're disappointed with the design of the door and will be sure to pass this along to our design team. We appreciate your feedback. -Gina@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Ridiculous wait time to get item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for item…put an order in a while ago and nothing yet

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you haven't received your order yet. We encourage you to reach out to Best Buy directly, by calling your local store, for additional information on when the item will be delivered. Best Buy is truly best equipped to assist you in this case. GE_Appliances

  • Rated 1 out of 5 stars

    Piece of junk. Be a great boat anchor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave totally useless. Glass plate is too big. Door wont even close. After repeatedly talking to GE (wortless and waste of time). Best buy is taking care of me

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    good size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    canceled order due to interior color made it hard to see food. It is real dark , like an oven

    No, I would not recommend this to a friend