Customer Ratings & Reviews
- Model:
- JVM7195DKWW
- SKU:
- 5291511
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 1.9 Cu. Ft. Over-the-Range Microwave as a good quality product that is easy to use. Many appreciate its perfect size, painless installation, and numerous features, while also noting its quiet operation and sleek design. However, some customers have expressed concerns about the door quality, light brightness, fan functionality, and keypad sensitivity. Overall, the microwave is well-received for its performance and value.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Microwave workhorse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GE microwave is good fit for all our needs- right size, easy to use, multiple setting, used every day! Looks grea!
I would recommend this to a friend Slow cooking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with the cooking time. Had the exact same thing prior to this one and it cooked things in half the time
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Awful, thank you for your review. We’re sorry your microwave is not cooking your food properly and we certainly understand how this would be frustrating. We would love to assist you with this. Please reach out to us via the “Contact Us” link at www.geappliances.com and we will be happy to assist you further! -Chris@GEA
Poor Quality Model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with GE on this model. Didn't expect this kind of quality.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi MKNRAJ - Thank you for reaching out about your microwave. We appreciate your loyalty and are disappointed to hear it has not lived up to expectations. Please know we seek to offer the best possible appliances with top notch service. Please reach out on our Contact Us page and let us know what issue you are having with the microwave. We hope to hear from you soon. - John@GEAppliances
Poor quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told it’s US made, found out it’s Chinese made Poor Quality
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for the feedback. Our products are designed by our GE Appliance Engineers right here in the USA. While many are manufactured here in the US other appliances are made worldwide. Rest assured GE Appliances is committed to making quality appliances for all of our consumers. Thanks again. All the best! -Mikayla@GEA
DO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it 2 weeks before it quit working and we had to return it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello sandybeach, thank you for your review. We’re sorry to hear your microwave was not operating properly from the start. We sincerely hope we will have the opportunity to earn your business back in the future. If you would like to speak with us about our current lineup of products, please don’t hesitate to do so via the “Contact Us” link on our website. -Chris@GEA
We are NOT happy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have the wrong microwave still in the box sitting in our garage.
No, I would not recommend this to a friendDied within a month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Microwave died today. Less than one month of usage and during the Covid-19 stay at home order. This is not a quality product and I am at a loss since its past the 15 day return for best buy. I don't think I will ever shop at Best Buy again since I can't get any support for this.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello cannon, thank you for your review. We are sincerely sorry that your microwave stopped operating properly so soon into its lifespan. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
- Pros mentioned:Features
Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased an entire suite and am really with them. Plenty of space and nice features.
I would recommend this to a friend - Pros mentioned:Overall performance
New Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! We have been waiting on this for some time and it’s everything we wanted.
I would recommend this to a friend - Pros mentioned:Overall performance
Really good looking appliance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The appliance so far is very functional- works good. The product was delivered with no damages. Set up easy. Product look exactly as advertised. Thanks!
I would recommend this to a friend Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very solid and easy to operate. I would highly recommend this model
I would recommend this to a friend- Pros mentioned:Overall performance
nice microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great, easy install and set up. works great, a little loud though
I would recommend this to a friend - Pros mentioned:Overall performance
New Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great addition tio our kitchen. The newer model performs well
I would recommend this to a friend Does not hear food after 1 day
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waited 3 weeks for it to arrive and install. Worked a couple of times then no longer heats food nor a cup of water. Now need to wait another month to get it replaced.
No, I would not recommend this to a friend- Pros mentioned:Features
Very happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. Its not the most high tech, but it has some nice features
I would recommend this to a friend Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is wonderful. It is super easy to use.
I would recommend this to a friend- Pros mentioned:Size
Nice upgrade from my older GE microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace an older GE microwave that wasn't worth repairing due to its age. First thing I noticed was the space inside. I didn't realize how much more space there really is in a 1.9 cu. ft. one compared to a 1.6 cu. ft. one. The outside dimensions were the same, so it fit perfect in the existing spot. The inside is also coated, making it easier to clean. The cooking features are standard, mostly the same as on my old one. In addition to those it has a steam self-clean option which I like. So far everything is working like it should and I'm happy with the purchase.
I would recommend this to a friend - Pros mentioned:Size
Aok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Large microwave. Fit almost perfectly replacing a previous GE that died. Easy install. The only negative I’ll say for now is the obnoxious Silver GE emblem at the top is too big. Also, the warehouse pickup at BB did not go smooth so I had to make a return trip.
I would recommend this to a friend - Pros mentioned:Overall performance
GE microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the microwave, easy to understand controls, nice looking
I would recommend this to a friend Microwave suits my needs perfectly.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well! Exactly as described. The delivery and installation were amazing. The light could be a bit brighter - it is a bit dim/dull.
I would recommend this to a friend