Customer Ratings & Reviews

It was a very nice upgrade from what we had before

Easy to use, plenty of space and very heat the food evenly

After reading reviews, we were excited to purchase this unit. We did just before we went on vacation. We got back and it two about two more weeks before we could get it installed. Once installed, it worked fine for about 2 days. Then on day 3 we noticed that, when we would open the door, place a plate of food in, and hit the numeric keypad for auto time (such as 1 for 1 minute, 2 for 2 minutes, etc) it would perform a series of clicks, and the timer would start counting down, BUT, the microwave would not turn on and start heating. Hitting the cancel button, and repeating, would produce the same result. We then discovered if we open the door and shut it once again, it would work as intended. So, we called Best Buy, and lo and behold we were at the 31 day mark since our purchase, and we were told that was NOT in the return window for Best Buy and we now have to work with the manufacturer. So we have a brand new microwave that is already having issues. ONE DAY outside the window, I really wish Best Buy would have made an exception ... we have been very loyal and active customers for MANY years. So overall, I am disappointed in Best Buy as much as I am in this product. You do not spend several hundred dollars for an appliance and installation and expect to have troubles right from the start.

This microwave oven works just like it should: quietly and evenly. The over-the-range features are solid (lighting and venting) and the unit is attractive. The Best Buy Geek Squad installed it quickly, cleanly and with zero problems. I am happy with this purchase.

This microwave replaced our older model and so far the microwave is great. The previous model lasted 18 years and we hope this one will as well. Why I really gave this 5 stars is because of the delivery and installation. The guys did a great job and were done in no time. well worth the extra money for it.

It works well and seems to have some good options. First time doing popcorn it did over do it. Not sure why. Other than that it works good. Plenty of cook settings, pre programmed defrosts, useful shortcuts.

Microwave works really well. Nice look with the stainless steel. Exhaust fan with various speeds is a nice feature also.

My previous GE 1.9cf microwave (exact same model #) lasted 4 yrs. Decided to get another thinking top/back mounting and hangers would be the same. Mounting holes and hangers were different. Purchased microwave on sale at a good price and it is working well. Time will tell.

This is a great microwave and such a great price! Easy to use many extra features.

Great microwave Clear instructions to install.. Very sleek looking

This GE microwave replaced a GE space saver model that was 15 years old… I was hoping to be able to use the same back wall mounts, but they are not the same on this new model. No problem, replacement was still easy, had to drill a couple new holes in both back and top cabinet but no big deal. Unit installed without issues, had to turn the fan for room venting and instructions for that are weak but plenty of stuff on that online. One installed, I consider this a big upgrade from the previous model. Interior ceramic surface is very easy to clean, food sensor and automated features work well, and it has a great inverter on defrost mode that does a nice job. Also it heats with plenty of power and no cold spots on most items. Great interior space despite only being an inch taller than my old space saver. Overall an excellent value.

Love the microwave. Too bad that for the price I paid they couldn't include an instruction book. Started looking for one on the internet and they wanted to charge for it. Finally found someone who told me where to download one for free.

Handy microwave looks good in kitchen. Nice options to heat/cook different foods. Easy-to-clean.

My old GE Profile microwave broke. This one looks just like it but is cheaper. The new profile microwaves removed the number pad and replaced it with a dial, horrible design which is why I went with this one instead. Easy to install, used the same bracket that was already up. Easy instructions on how to setup the venting. Heavy to put up so you need 2 people but other wise works great

We are most pleased with the experiance at Best Buy for the purchase of all of our kitchen appliances for our new home. Very knowledgeable and helpful associates. With the Total Tech, delivery, haul away, future service, etc. all so easy.

Very spacious, heats a lot quicker than old microwave, love the inside not plastic, easy to clean

Purchased this to replace my older model Whirlpool Gold above range microwave and it is perfect. I love all the features and the larger capacity. Installation was quick and easy and the functionality does not disappoint. Perfect replacement! Highly recommend.

Very satisfied with the oven and its overall operation.

Great microwave!!!!!! It self clean and stop food from popping all inside of the microwave. Heat food nicely. Nice size and roomy. I love it!!!!

I like this microwave. Features and quality of the product are great.