Customer Ratings & Reviews

Microwave works great. A few nit picky things we would have liked changed. The lightbulb that comes with it, needs an LED bulb otherwise the area is so hot (including the inside of the microwave when not in use). Easy fix as we ordered a new bulb and had it delivered. In this day and age, it should be LED to begin with. It would have been nice to have 2 bulbs - as having just one is not as bright. The last item is the control panel - very difficult to see as they are not back lit or labeled in a better readable color.

No issues to date with unit. The installation was done on time and in a timely manner.

We having been using this product for a month now. We find it easy to use. I like the quieter sound compared to our older unit. The temperature for heat food is great and the preset buttons (for example: baked potato) are excellent.

This was very easy to install and works very well while being simple to use. I like that it has an actually plug instead of having to hardwire it in during install.

Works like a gem - all that I need and all that I want

Purchased this GE microwave to replace a cheaper 1.6 cu ft GE microwave which was provided by the builder and lasted less than a year and a half. This new microwave is loaded with bells and whistles. My favorite feature though was the more powerful exhaust fan with four speeds. It also matches well with all my other stainless steel GE appliances. I’ve had this microwave for about a month and like it very much so far. Fingers crossed this one will last a long time.

I researched my over the counter GE microwave and that opinion was seconded by the Best Buy sales person. She discussed size, features and the reliability of GE products. She was very knowledgeable. The size is perfect and my contractor said it was a simple installation. Very happy with this product.

Easy to operate and performs accurately and thoroughly. So far, very happy with purchase.

New microwave fits perfect and works, unlike our last one.

I'm not too thrilled with this microwave. I had a GE before that lasted over 20 years and was still working but the handle kept breaking so we got this one. #1 - doesn't heat up as fast as the last which was not a high wattage as this one. #2 - the beverage takes forever to heat up. before it was really quick. #3 - there is a "thumping" noise when it comes on (it sounds like the plate is not on properly but it is). #4 - the popcorn option doesn't work well. Stops too fast and still a lot of popcorn to be popped. I don't understand the sensor because I thought that if I selected "beverage" it would heat up and stop eventually when it "sensed" it was hot but it brings my coffee to a boil if I don't stop it. Maybe there is a default adjustment? I like the quick time buttons and the melt feature and the way it looks, I didn't think I would like the inside being so dark but I actually like it. I haven't used the steam clean feature yet. Anyway, I thought we would have an upgraded microwave, instead it takes longer to heat up food/drinks and makes that annoying thumping sound. I read other reviews about the thumping sound.

Microwave has many features and is easy to use - perfect fit to replace one that no longer worked. Very good price too.

A perfect replacement for a more expensive that had all the bells and whistles. Has only been a couple of months but works great.

The installation went great and I haven’t had any problems with the microwave so far

It a nice oven but why are both the stove top and oven lights so dim and still incandescent bulbs and not LED? These lights should be much brighter. FYI for anyone replacing a GE from 2006 - the mounting holes are NOT the same. This would have been nice to know when I was selecting the replacement oven but the hole templates were not available on the GE website while doing research.

Our new microwave great- the install took a bit after realizing it wouldn't mount with the existing mount (from the same but a few years old model)- otherwise -very happy with it!

Nice looking microwave but the auto fan had ran for days. This is not the vent fan but a built in auto fan that kicks on. Now the turn table doesn't work so I don't know if we got a defective machine but still not fixed yet. Geek squad didn't schedule my 1st appt now I have to wait another week for a new appt

very nice, we are happy that we purchased The Microwave at BestBuy, the service at the store was very nice and the Lady that took care of us was very nice, she answer all the questions that we asked and she responded very nicely, the technicians that came to install the Microwave, were very professional, there were 3 of them, the service as very good, I had recommended 2 of my friends to visit the store, Thank you

Sounds rattly. Fan plates are shaking or something. Needs to be fixed so it doesn't rattle.

Works great and it matches with rest of appliances

When I was looking to replace my older GE microwave with a new one, I was looking at manufacturers like Whirlpool. But when it came down to price vs quality (reviews) vs features, this one came out ahead. And I’m glad I got it. No complaints!