Customer Ratings & Reviews

The microwave came damaged. Best buy made sure we got a replacement.

Both of my installers came wearing covid 19 p.p.e. (Masks, Gloves and Boot Covers). Friendly, quick, clean and thorough install. They even installed a new outlet I had in the garage because the installers of my old microwave had tampered with the existing outlet. They removed and hauled away the old microwave. Awesome job guys and many thanks.

We have not been able to use this unit to any great degree, but it is noticeably quiet during operation, is easy to use and appears to cook thoroughly and evenly.

Works great. It's quiet, lots of options. No compaints.

It’s big and spacious inside and nice and sleek on the outside.

We replaced a 16 year old LG that we loved with this model. The LG had a side-to-side movement of the glass tray, which we loved after we got used to its quirky hot spots. This CIRCULAR tray in the GE actually holds the biggest rectangular glass lasagna pan we used in the old one and heats more evenly. (With door OPEN on this GE, about 1/2 inch of the circular glass tray sticks out past the bottom of the microwave, a caution but otherwise a small price for being able to still use our biggest pan.) Other than getting used to a different spot on the GE panel for the count-down timer, this was a functional duplicate for the old LG. Ordered in black to match previous decor. Even used same bracket as the old LG without replacing it, making the install easier, though location of the power cord required another hole in our kitchen cabinet bottom. LOVE IT!

Good Product at the Right Price. Easy to use and to clean.

It was time for our association to replace our current microwaves. Ordered four for our cabin association and everyone is very pleased. Delivered on time and installation done by cabin maintenance staff with no issues. Very easy to read instructions and the fit was perfect ... everything described in the specs was right on.

Love it and this store! Always so easy and helpful when making big purchases! I love the professionalism and sales staff at this store! I never feel pressured! Staff listens to my wants and needs and helps find the perfect product needed each time.

BEST MICROWAVE I'VE EVER OWNED. VERY EASY TO CLEAN THE WAY IT'S DESIGNED ON THE INSIDE. LOOKS GREAT, AND COOKS FABULOUSLY. MY OLD MICROWAVE BROKE, ALL OTHER APPLIANCE STORES TOLD ME 8-10 WEEKS TO GET A NEW MICROWAVE DUE TO COVID. ORDERED FROM BEST BUY, HAD IT WITHIN 2 DAYS. STELLAR BEST BUY SERVICE!!!!!

I love, love my new microwave. I had just bought one three months ago but replaced it with this GE slate model because I am remodeling our kitchen. The microwaves look pretty similar but in no way are they. This one is so much hotter and quicker for the final outcome. It's beautiful and it works like the bomb.

had trouble with the first order and (best buy) and I myself should of known better than to sell( me)-buy a box that was ripped on the side and slightly dented in. On getting it home we spent a full 3 hours taking our old out and putting up this new one. Only to see the bottom had a slight dent in the back of the micro itself! (thats why I will never again buy a box that has a rip or even a slight dent) but after we installed it it worked one time . when we tried a another sample it shut down never worked again we spent another 1 1/2 of our time now taking it down boxing it up and driving it back .Best Buy did not have any ,had to be ordered 5 days latter got another put it in and it worked like a charm and it is great and we love it....I was hoping for a micro that would complement my new GE range that has a grey in it and this micro has that perfect coloring could not of asked for a better match. Also the reason I gave excellent value is is caught a sell on this that was like 100.00 off

Excellent microwave! Looks beautiful! Easy to clean!

Great buy and very useful. The inside is large and cook on time. It is wonderful brand and l will highly recommend.

We really like the convenience and speed of this microwave. The controls are very easy to understand. The person I spoke with when ordering on line was very helpful. The website wasn't working and she was able to get our order in. They were also very helpful at the Mechanicsburg Store to help us get it loaded in the car.

The microwave works great but glad I didn't use Best Buy installation. Installation was way too expensive.

After about 5 years and one major repair our old GE unit failed and was more expensive to fix than getting a new one. It's a built-in over the stove unit with a mounting bracket on the wall and a top mounted vent cut out to fit into a fixture in the cabinet above. I was very concerned that mounting a new microwave would cause all sorts of problems. I got another GE which seemed comparable to the old one and was only 1/4" taller than the old unit. I was surprised and delighted to find out that the new unit directly mounted into the old bracket and fixture with absolutely no problem whatsoever. So far the unit seems to be a good replacement for the old one.

Good value for the dollar. Bought with a sale price. Not as powerful as the one it replaced, but works fine for reheating leftovers. I like the melting sensor, especially with butter. A little noisier than I would have liked, but at half the price of other GE products it's a good replacement.

This Ge Microwave looks great in our new kitchen, works great and is very high quality. We are very pleased with every kitchen appliance we purchased from Best Buy. They were very helpful in our choices we decided on, will definitely recommend you to shop for appliances and other items from Best Buy! Mary

great price, nice looking and great features. Highly recommend this microwave.