Customer Ratings & Reviews

It was a little challenge to install, but it was our first time. I love the features and ease of use. But I am still not used to the dark interior, and I miss not having a shelf like I had in the prior generation. It looks nice and .eets my need

This replaced a 10-year-old microwave stove hood and has many updated features. It also has a larger interior and works beautifully. The black interior shows off the food (usually on a white plate) well through the window. Good instruction book, too. All around very satisfactory

Works better than expected and its look is perfection.

Nice clear instructions for a good start on getting my oven installed. The template for making mounting and vent holes was a bit complicated and difficult to use in my instance because of the bottom of my overhead cabinet was recessed. I like the one touch operation which is required for many heating needs. There are also a lot of preprogrammed, integrated control features for common cooking scenarios.

I needed a new GE microwave to replace an old GE that was sparking. I was kind of stuck with GE since the dimensions matched the old spot above the range. This unit has been working great. The darker interior doesn’t show splatters which is kind of good.

The microwave was exactly what I expected and needed. It replaced one that I had for eleven years. I purchased the same brand in hopes that it would fit without any problems, which it did. I paid for installation which went flawlessly. The installers were right on time, friendly, and professional. Because they could use the same installation bracket, it took very little time to install. Overall, everything went smoothly, and I love the microwave.

Very good microwave. The only thing i didnt like is the light underneath the microwave is very dim. I know i could just replace it with a brighter one but it should've came with a brighter one.

I had to get a new microwave do to a broken door on my other one. The problem I had was my other one was a 36" over the range. So I needed one that would fill that space and this was one that would work along with the filler pieces that you could get. But so far so good and it is the same as the other one just not as powerful as this one is 1000 watts and my other one was 1100 watts. And believe it or not it does show when you use it. But over all I like it and it was equal to the others on the market.

Nice looking with modern features. Great value for the price.

For the money this was worth it. Although I was a little surprised how not solid it was. Let me explain. The door was rather flimsy compared to my last GE. When shutting it sounded chensy if that makes sense.

Excellent microwave, built-in above cook top. Easy to use! Looks sleek.

Other than the fact it came with a dent in it, it fits and looks very nice.

Absolutely love it. Smaller than my last but big inside. Cleans easily and is user friendly

Great Microwave for the price. Has many features and goes great with my existing GE stainless steel oven.

This microwave is large enough to handle almost any project. The settings are simple and complete. Easy to install.

so far so good looks great like features can't beat the price time will tell how good it really is

The microwave itself is beautiful, and deserves 4 stars (I still like my old one better), so I wish I could do a separate rating for customer service. The 1 star is for Best Buy Geek Squad/installation/customer service. Our microwave somehow got damaged along the way and the door doesn't align with the rest of the microwave perfectly, so that it is a bit crooked. We didn't notice until it was installed. We got our own handyman to install this time, because Best Buy caused a pipe to burst when they installed our washer we got in the Spring. I never complained about it, we just fixed the pipe. I complained about this microwave but they said all they can do is exchange for a new one and charge us for installation again. Fine, but I'm obviously not happy to pay for taking this current damaged one out and installing a new one. We will just deal with it and keep it, although I was hoping for at least a coupon for the fridge I need to buy or something! But I have to say the Geek Squad lady I spoke with in customer service was SO rude. Hung up the phone quickly as I was still talking, without showing any type of care to even keep me as a customer, and I buy all my electronics from Best Buy and am a member of Total Support. I am always using their card, for like 15 years at least now. We need a new fridge. She didn't care. And I was so friendly with her. She asked why I didn't tell them about the washer, and I said because I'm busy with 3 kids and a full time job and didn't want to go through that trouble of waiting on a phone call and having someone back out etc. We just fixed the pipe, which was easiest. She scoffed rudely and compared her ONE kid to my three saying she wouldn't have been too busy to call. Just overall extremely rude, flat tone, conversation. The AI bot I chatted with previously was friendly though (eye roll). I'm fine keeping this microwave, but it would have been nice to have a better conversation with someone instead of getting rudeness and being hung up on. If I hung up on someone in my job I would be fired.

I'm happy with my purchase. I would suggest this item to anyone.

So far , been a great unit and was at a great price at BB !

I did my homework and, for the money, these GE’s perform well. And it fit the space my other GE left just perfectly with the expensive trim kit. Now I ask you, why should a simple sheet metal trim kit cost nearly $100 more than the microwave itself?