Customer Ratings & Reviews
- Model:
- JNM7196FLDS
- |
- SKU:
- 12615110
Customer reviews
Rating 4.5 out of 5 stars with 1761 reviews
(1,761 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the overall performance of this microwave, which many users find superior to standard countertop models. Owners frequently highlight the generous capacity, intuitive operation panel, and quiet noise level as standout features that improve their daily experience. While the unit fits well in various kitchen spaces, some users have noted that the buttons require a firmer touch to operate effectively.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Ed leneweaver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were very nice but I did notice after they the two filters were not installed and I found different 3rd filter later on counter????
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great for the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really nice microwave for the price we paid. Only think I did not like was the unit delivered was a 2020 model and the one on the floor was a 2019 so there was a difference in the finish on the inside and I did like the 2019 better.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
So far like it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not long enough to judge this oven fairly. But so far it looks good, the express 1-5minute, 30s cooking buttons are very popular, the no sticky interior is appreciated when cleaning. The inside and under-the-range lights though are not bright enough, and could have been LED as well. The buttons could be made more intuitively located or color coded for easy access.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Works good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Installation hardware is different from my old one. Why can’t you make it universal? Also, this stainless steel is not finger print resistive.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Over the range microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to replace our over the range microwave. Didn't have in store but was told that they do have what I was looking for in the warehouse. It would have been better if they had this model on display
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To early to tell to much, just received after 2 1/2 month wait. So far so good. Had later model GE that this one replaced. Had to replace brackets and bolt holes, they are not the same
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
No burn
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave functions great. Takes less time to cook than the previous one and does not burn the edges leaving the middle raw
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
GE microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hope this one lasts at least 10 years like the previous one
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Works and Looks Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Updated our appliances and this one matched our new GE Double range, Easy to install, (Make sure you flip the vent for the correct type of installation :) ) After the second install, my mistake, it works and looks great!!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great item, great svc
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, would order again or recommend. Does everything it’s supposed to do.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Features
Rated 5 out of 5 stars
new over stove microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a package for my new appliances. This microwave goes with the new stove and frig. I love all the functions and of course the black stainless steel color
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Kos1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great sensor setting cooks correctly and large plate space is good.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black
I would recommend this to a friendRated 3 out of 5 stars
It’s a microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave does the job but it is very unsophisticated. The buttons are hard to see and very hard to push. The surface light is one halogen bulb that gives off marginal light and creates quite a lot of heat. It does look good and it does work.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Matches stove and good fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First GE OTR unit after replacing another after 5 years (seems to be how long they last). Looks good and seems well made with a rather quite fan. Hard to identify the buttons, really hard in low light, is my only concern.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use but vent fan is a bit noisy, otherwise it was a good purchase.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. I like the GE brand. I bought other GE items at Best Buy as well. Very happy with my choice
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Mircowave purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best microwave we ever had, a lot more options. We've bought nearly our entire kitchen at Best Buy and have not regretted it.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Worth waiting?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good microwave once it was finally installed. Unit was on back order for extended period that adversely impacted installation
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black
I would recommend this to a friendRated 1 out of 5 stars
Faulty microwave with worse GE customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this microwave in October of 2024 and it stopped working by July of 2025. I have gone through GE for the manufacturer warranty. Their contracted technicians have come and gone with parts being ordered multiple times. It is now December 2025 and the microwave is still not fixed. Today I was called to reschedule my fourth service appointment because parts will not be available until January 2026. There is no straight forward process to push through a full replacement because it's not covered under their warranty.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about your microwave still needing repair and for the delay in getting parts. We'd like to help. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
Rated 5 out of 5 stars
WRS great! Be sure to get the great warranty that
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fit perfectly! And it works. I haven't tried making peanut brittle yet, but hoe to soon. The men that installed it, were great. In and out quickly.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend




