Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1761 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance of this microwave, which many users find superior to standard countertop models. Owners frequently highlight the generous capacity, intuitive operation panel, and quiet noise level as standout features that improve their daily experience. While the unit fits well in various kitchen spaces, some users have noted that the buttons require a firmer touch to operate effectively.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,774 reviews
  • Rated 4 out of 5 stars

    Does the Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a microwave to match our other appliances. It's not fancy but does the job. No complaints.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shoddy Installation of GE Noise Box Microwave

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the Range Top Microwave GE Model JVM7195KSS. Installation drilled new holes in my cabinets that were not needed. Wooden scraps & chunks in cabinet where my wife keeps dishes. I think Microwave was not vented correctly as this new model JVM7195KSS has 450 CFM fan and will not remove the steam off of one pot. Old GE Microwave bought in new home in 2009 was much much quieter and with 300 CFM fan removed most all steam or smoke from counter top cooking. Best Buy wants to charge me an uninstall fee to come remove this dog of an appliance after a shoddy installation. Good Luck Guys !

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I’m a Best Buy loyalist

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very familiar with the product. Best Buy customer service was exceptional

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works as advertised but noisy.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louder than our prior GE microwave. Handle is flimsy. The features appear to all work just not the quality we are used to with GE.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty good product by GE. Great installation by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love the look

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that you can't see finger prints on this newer model. I have also purchased stove and refrigerator to match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Donald

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales and delivery team were excellent. Very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very clean look

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the stainless steel. Also like that it has a melt feature

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works very well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display pannel should have back lighting or should be digital like prior model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality microwave that is easy to use and easy to install. The melt function is nice for baking when using butter. It is on the more powerful side so cooking times and/or powers may need to be adjusted.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Owner

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not rotate ,, and cannot rotate with utensils delivered ,, you lied have called cus ser ,, put on hold for 39 minutes then spoke with person that said connecting me ,, but was disconnected back to main menus for another 40 minutes ,, still disconnected

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We certainly understand how important it is to have your microwave working properly. If you haven't already, please take advantage of your one-year warranty with us by calling 833-426-3393 so our Bodewell technicians can investigate thoroughly. -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    It works great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work's great. Simple and does the job. It's quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, quiet and very functional. The best price anywhere and in stock!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy so far!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it for around a month. Too early to tell how well it will last long term.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave. It is sleek, and truly enhances my kitchen. Very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for someone else. She loves it. Everyone is happy. Easy installation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Microwave

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation from Best Buy was outstanding; however, the first microwave had a faulty on board fan. They just came today to install the replacement microwave and it wont even cook. Fan, clock and other features work but it will not cook. Just makes a clicking noise. This is ridiculous. Apparently I'm going to need a 5 year extended warranty on the 3rd one. Pfft

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too early to judge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 stars because so far so good, but it's too early to judge quality, support, and everything else that makes a good review only after a month of usage. Ask me again in 1 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE microwave oven

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new microwave. It's roomy and does heat up fast

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello. Thanks for reviewing your microwave, and we're glad to hear that it's roomy and heats up fast! Although we don't anticipate that you will have any issues, we are here to help if any questions come up. Happy cooking!- Kianna@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Adequate replacement for GE Profile.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not have the more solid construction of that found in a GE Profile but it is acceptable.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello tommy - thank you for providing your feedback regarding your new over-the-range microwave. While we believe the construction is very solid, your comments are important to us. Our product design division takes these suggestions and comments into account when planning future products. Thanks for choosing GE Appliances! NANCYatGEA GE_Appliances