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Customer reviews

Rating 4.5 out of 5 stars with 1761 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance of this microwave, which many users find superior to standard countertop models. Owners frequently highlight the generous capacity, intuitive operation panel, and quiet noise level as standout features that improve their daily experience. While the unit fits well in various kitchen spaces, some users have noted that the buttons require a firmer touch to operate effectively.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,774 reviews
  • Rated 2 out of 5 stars

    Quality is low.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap quality microwave. Not excited. Best Buy delivered very fast and thank you very much.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate the feedback and regret hearing you were not impressed with the quality of your microwave unit. We are always looking for ways to improve so appreciate you bringing this to our attention and will forward to our product team to review. GE_Appliances

  • Rated 2 out of 5 stars

    Cheap but expensive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive. Cheap door and handle. Makes a lot of noise

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for choosing to have our microwave in your home. We're sorry to hear you're disappointed with the design of the door and will be sure to pass this along to our design team. We appreciate your feedback. -Gina@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Ge Profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we were looking for. Like the fit and finish.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwsve - Cottage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and matched what I ordered. Working well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and very functional! Was a piece of cake to install. Tons of room inside and plenty of power!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This prodect was fine but Best Buy and GE were horrific to deal with.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear that the customer service received for your microwave didn't go as expected. We will be sure to share this information with our team. Please call the Best Buy team directly at 888-237-8289 to share your feedback regarding this matter. GE_Appliances

  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my microwave. Great features. Can't wait to use them all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In spite of assurances that the door opening is zero clearance meaning one could open the microwave door 90 degrees out when mounted hugging the kitchen cabinet's side this could not be done. The unit was taken back by installers. Very disappointed. 60 days of waiting!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're incredibly sorry for the trouble when trying to have your microwave installed. We know how disappointing this must have been. The minimum distance from door hinge side to adjacent wall should equal 1/2 an inch with this unit. Thank you for taking the time to stop by with this review. -Gina@GEA GE_Appliances

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Four Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is great. It heats up quickly and is a good size. I have no complaints thus far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    micro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works for what I needed! It does collect finger prints!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GE 1.9 Over the Counter Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Early review. Don't like- Touch pad is PRESS, way too hard/stupid. Using the timer, only way to cancel is to hit Timer again, Cancel doesn't do it. Volume for timer is at high, can't hear it. Can't adjust brightness of display which is too bright. Halogen surface light instead of LED. The Instant start buttons 1 thru 5 really is instant, a 2 second delay would be nice if you hit wrong button. Good things-I searched to find ones that had a convertible vent fan and you should too in case you want to vent in one of 3 directions, a lot don't have this and vent to duct which I don't have. Preset cook items work okay, haven't used them all yet, only used 2 days so far. The review only lets me pick Yes or No of recommend to submit, I say Maybe but had to choose so I picked Yes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! best purchase, looks greatin our kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Very nice...large turntable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was satisfactory. The large turntable works well for bigger items. Nice features and overall great product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1 Star for every year of it's life.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's fair to grant the microwave 1 star for every successful year of it's life. After a custom cabinet installation this microwave has lasted about 13 months. We are 2 people using it in a house that we spend 4 days a week at - so it's not like it's been overworked. I'm really disappointed in this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    4 1/2 stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my old microwave (G.E.) kept blowing fuses. I didn’t need to replace the microwave, I needed to replace the outlet it was plugged into. Too late...my son-in-law had already installed it and I wasn’t going ask him to take it out to get a refund. It works fine and (almost) matches the other G.E. appliances. Someone at Goodwill got a smokin’ deal on our old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very dependable and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to have a new microwave. It is an upgrade of the one I had previously that was not working. It is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice looking

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, easy to clean. works great dark color on the inside, so it don't show the dirt as fast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave purchase from He!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a complete nightmare! I ordered this machine online after giving the person I worked with the measurements and my lists of "must haves". I ordered the day after Thanksgiving "Black Friday"! I was told it wouldn't be delivered until January. I thought that was an awful long wait... They continued to call me to set up the appointment for installation, when they didnt have the machine??! At the end of Jan. I called to cancel the order to learn they'd had the machine since December 1st. Long story short I was offered a discount which the amount offered wasn't what was given. I have used this company for many years for TV's, Computers, appliances, etc! But I will remind myself next time of the nightmare of this purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    very disappointed GE Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a GE Profile Microwave for many years and finally stopped working. The new one is not as good. It burns popcorn when you use Popcorn button. Seems to take longer when you reheat food. It doesn't have Butter soften anymore and it doesn't have a timer for the lite to come on automatically anymore.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We appreciate you taking the time to share your review. We are sorry your microwave stopped working and you had to buy a new one. Thank you for your loyalty! We are sorry the new microwave does not meet your expectations. We can understand your disappointment. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. If you need anything further, please reach out to us via social media. Olga@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is as expected. The installation was quick and professional.

    I would recommend this to a friend