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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1761 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance of this microwave, which many users find superior to standard countertop models. Owners frequently highlight the generous capacity, intuitive operation panel, and quiet noise level as standout features that improve their daily experience. While the unit fits well in various kitchen spaces, some users have noted that the buttons require a firmer touch to operate effectively.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,774 reviews
  • Rated 1 out of 5 stars

    Broken Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received on 11Sep24 and on 12Nov24 the microwave stopped working. It stopped heating the food. Would not buy again

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      If your microwave runs but is not heating, there could be one of many components that is not working properly. Please make sure the “Timer” function was not inadvertently used. Also check to ensure the door is closed securely; open the door and close it firmly. This confirms the engagement of the door's safety mechanisms. -- If the issue persists, we recommend scheduling service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed. GE_Appliances

  • Rated 5 out of 5 stars

    GE microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product better than our last microwave which is a Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quiet the micro runs and how quiet the buttons are. Also like the black color on the inside. Glad I purchased the higher wattage microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation was great because the installer know how keep the installation job with a woman's thought of cleanup real means.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave, but cheap filter cover broke alre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe that the latch that holds the filter cover closed has already broken. This is unacceptable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GE microwave Model JVM7195BL6TS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the new microwave. Works good but not quite as powerful as previous GE.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item worked for 3 days and then had to be replaced. The replacement GE microwave was a different model because this one was out of stock. That replacement broke several times within a year.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    good size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    canceled order due to interior color made it hard to see food. It is real dark , like an oven

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Looking Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked General Electric appliances and would like to convert all my appliances to black stainless steel.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk. Be a great boat anchor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave totally useless. Glass plate is too big. Door wont even close. After repeatedly talking to GE (wortless and waste of time). Best buy is taking care of me

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Attractive, serviceable appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches our new GE range. Clear controls. Works as well as other microwaves we have had in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service great install great products would buy again would recommend to anyone

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Carol, thank you for your review. We're glad to hear you have overall been pleased with the design and features of your new microwave. We're always happy to help should you have questions about your appliances. Welcome to the GE Appliances Family! -Chris@GEA GE_Appliances

  • Rated 4 out of 5 stars

    It's a microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color and unit. I do miss the dial on prior models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great high end microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has exceeded my expectations in every way. I love the steam sense option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this over the range microwave. It was on sale for 4th of July , so I got it at a great price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New GE over the range microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave. Intuitive controls, stylish black stainless

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ridiculous wait time to get item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for item…put an order in a while ago and nothing yet

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you haven't received your order yet. We encourage you to reach out to Best Buy directly, by calling your local store, for additional information on when the item will be delivered. Best Buy is truly best equipped to assist you in this case. GE_Appliances

  • Rated 5 out of 5 stars

    Excellent Product right on time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product with promised delivery right on time when we need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the microwave works well so far. I like the reheat feature on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave, I had to replace an old unit. Great product.

    I would recommend this to a friend