Customer Ratings & Reviews

Perfect replacement for the old one. Energy efficient

So far everything everything has cooked perfectly. Cleans up easily. looks great.

Both of my installers came wearing covid 19 p.p.e. (Masks, Gloves and Boot Covers). Friendly, quick, clean and thorough install. They even installed a new outlet I had in the garage because the installers of my old microwave had tampered with the existing outlet. They removed and hauled away the old microwave. Awesome job guys and many thanks.

It’s big and spacious inside and nice and sleek on the outside.

had trouble with the first order and (best buy) and I myself should of known better than to sell( me)-buy a box that was ripped on the side and slightly dented in. On getting it home we spent a full 3 hours taking our old out and putting up this new one. Only to see the bottom had a slight dent in the back of the micro itself! (thats why I will never again buy a box that has a rip or even a slight dent) but after we installed it it worked one time . when we tried a another sample it shut down never worked again we spent another 1 1/2 of our time now taking it down boxing it up and driving it back .Best Buy did not have any ,had to be ordered 5 days latter got another put it in and it worked like a charm and it is great and we love it....I was hoping for a micro that would complement my new GE range that has a grey in it and this micro has that perfect coloring could not of asked for a better match. Also the reason I gave excellent value is is caught a sell on this that was like 100.00 off

Good Product at the Right Price. Easy to use and to clean.

It's a great equipment. Easy to use and friendly. The installation is also easy.

It was time for our association to replace our current microwaves. Ordered four for our cabin association and everyone is very pleased. Delivered on time and installation done by cabin maintenance staff with no issues. Very easy to read instructions and the fit was perfect ... everything described in the specs was right on.

Love the microwave. Too bad that for the price I paid they couldn't include an instruction book. Started looking for one on the internet and they wanted to charge for it. Finally found someone who told me where to download one for free.

Both Enrique & Devon were professional and gave excellent customer service to help fix an issue with a previous delivery no show

Excellent microwave! Looks beautiful! Easy to clean!

BEST MICROWAVE I'VE EVER OWNED. VERY EASY TO CLEAN THE WAY IT'S DESIGNED ON THE INSIDE. LOOKS GREAT, AND COOKS FABULOUSLY. MY OLD MICROWAVE BROKE, ALL OTHER APPLIANCE STORES TOLD ME 8-10 WEEKS TO GET A NEW MICROWAVE DUE TO COVID. ORDERED FROM BEST BUY, HAD IT WITHIN 2 DAYS. STELLAR BEST BUY SERVICE!!!!!

We replaced a 16 year old LG that we loved with this model. The LG had a side-to-side movement of the glass tray, which we loved after we got used to its quirky hot spots. This CIRCULAR tray in the GE actually holds the biggest rectangular glass lasagna pan we used in the old one and heats more evenly. (With door OPEN on this GE, about 1/2 inch of the circular glass tray sticks out past the bottom of the microwave, a caution but otherwise a small price for being able to still use our biggest pan.) Other than getting used to a different spot on the GE panel for the count-down timer, this was a functional duplicate for the old LG. Ordered in black to match previous decor. Even used same bracket as the old LG without replacing it, making the install easier, though location of the power cord required another hole in our kitchen cabinet bottom. LOVE IT!

I love, love my new microwave. I had just bought one three months ago but replaced it with this GE slate model because I am remodeling our kitchen. The microwaves look pretty similar but in no way are they. This one is so much hotter and quicker for the final outcome. It's beautiful and it works like the bomb.

Very satisfied with the oven and its overall operation.

After reading reviews, we were excited to purchase this unit. We did just before we went on vacation. We got back and it two about two more weeks before we could get it installed. Once installed, it worked fine for about 2 days. Then on day 3 we noticed that, when we would open the door, place a plate of food in, and hit the numeric keypad for auto time (such as 1 for 1 minute, 2 for 2 minutes, etc) it would perform a series of clicks, and the timer would start counting down, BUT, the microwave would not turn on and start heating. Hitting the cancel button, and repeating, would produce the same result. We then discovered if we open the door and shut it once again, it would work as intended. So, we called Best Buy, and lo and behold we were at the 31 day mark since our purchase, and we were told that was NOT in the return window for Best Buy and we now have to work with the manufacturer. So we have a brand new microwave that is already having issues. ONE DAY outside the window, I really wish Best Buy would have made an exception ... we have been very loyal and active customers for MANY years. So overall, I am disappointed in Best Buy as much as I am in this product. You do not spend several hundred dollars for an appliance and installation and expect to have troubles right from the start.

Love it and this store! Always so easy and helpful when making big purchases! I love the professionalism and sales staff at this store! I never feel pressured! Staff listens to my wants and needs and helps find the perfect product needed each time.

one of the best GE products in the market, easy to use and it looks great!

The microwave that I bought at Best Buy is very well working according to specifications. it's easy to operate and fit perfect in the cabinet.

We purchased this GE over the stove microwave to replace our previous one that died after 10 years. The quality has gone down, and this model feels more flimsy. The door handle feels like the plastic might break long before the microwave stops working. I am guessing GE has found a better way to make the microwaves, with alternate materials than in the past, thus it seems "cheaper", but might be just as good. That all being said, we are happy with how it looks, and how it cooks, so it is doing what we want. I would recommend this model to others looking to replace GE microwaves, especially over the new fad of having a dial instead of numbers to push. I can only imagine the knobs breaking off, and then how do you sett the time? That was a fear I read in the reviews of the models with the knob.