Customer Ratings & Reviews
- Model:
- JNM7196FLDS
- SKU:
- 6240431
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the overall performance, ease of use, size, and capacity of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking. Many find it to be an upgrade from countertop models and appreciate its depth. However, some customers have expressed concerns about the noise level and the responsiveness of the buttons.
This summary was generated by AI based on customer reviews.
Happy with product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the power, it boils water quickly. The glass tray sticks out a little past the lip, which was unexpected. A little louder than I expected, but not bad. I like that the timer is persistent. It won't stop beeping until you hit cancel.
I would recommend this to a friend- Pros mentioned:Overall performance
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time. It works as expected. I will recommend to everyone
I would recommend this to a friend - Pros mentioned:Size
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has all the essentials. The best part is that it has extra room!
I would recommend this to a friend - Pros mentioned:Ease of use
Love the black slate!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use microwave! Perfect for above the new gas range.
I would recommend this to a friend - Pros mentioned:Features
Great microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave at a great price with lots of features!
I would recommend this to a friend Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Quiet operation and convenient features.
I would recommend this to a friend- Pros mentioned:Overall performance
great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, like the light on bottom of it lights pretty much whole work place. runs really quiet
I would recommend this to a friend Faulty microwave with worse GE customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this microwave in October of 2024 and it stopped working by July of 2025. I have gone through GE for the manufacturer warranty. Their contracted technicians have come and gone with parts being ordered multiple times. It is now December 2025 and the microwave is still not fixed. Today I was called to reschedule my fourth service appointment because parts will not be available until January 2026. There is no straight forward process to push through a full replacement because it's not covered under their warranty.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about your microwave still needing repair and for the delay in getting parts. We'd like to help. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
GE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third GE Microwave oven I had. There are features on this one I am not crazy about. My prior oven had night light, I used it constantly. This one does not. The touch feature is awkward, difficult to hit the right spot.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to provide feedback about your experience. Your concerns are valued, and we welcome your insights as we continually strive to improve the products and services we offer.
- Pros mentioned:Size
All good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sized microwave. Nice profile. Good functionality
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent Microwave for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave features Steam vegetables Easy cleaning
I would recommend this to a friend - Pros mentioned:Size
very spacious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install and tons of room inside for larger items
I would recommend this to a friend - Pros mentioned:Ease of use
excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.one of the best GE products in the market, easy to use and it looks great!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello JUJOE - thank you for reviewing your new microwave. We're glad you find it to be an excellent choice, easy to use and great looking. Thanks for being part of our GE Appliances family! NANCYatGEA
- Pros mentioned:Ease of use
looks good, works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, works great, and love the express feature
I would recommend this to a friend Love this microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it!!! I cannot recommend this microwave enough
I would recommend this to a friendHope it lasts this time.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this GE microwave to replace my last GE unit which stopped working after 3-1/2 years. To expensive to repair. Not happy with the longevity but had to purchase another GE as my unit is built in.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello GardenGuy, thank you for your review. We're glad to hear that you have been pleased with your new microwave. We are sincerely sorry, though, that you previous unit did not last as long as you would have expected. We're always happy to help should you have any questions about your appliances. Welcome to the GE Appliances Family! -Chris@GEA
Kitchen Appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased all my kitchen appliances here at Best the services were impeccable friendly fast and Courteous...
I would recommend this to a frienddirect replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought as a direct replacement tha was 17 years old and was just a little difference in hole spacing but worked great
I would recommend this to a friend- Pros mentioned:Overall performance
GE makes very nice microwaves
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we really like it, its not our first, and this one doesn't disappoint.
I would recommend this to a friend Number keys needs to be bigger than others.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice one and easy to clean. Does what all I need to do. However, I would prefer the number keys to be bigger as they are more used than the others.
I would recommend this to a friend